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Ascott Sudirman Jakarta

4.5 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Ascott Sudirman Jakarta

Outdoor pool
Premier Room, 2 Bedrooms | View from room
Exterior
Lounge
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premier Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Premier Studio, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 137 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Studio

1 bedroom, premium bedding, in-room safe, desk

Premier Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Premier Twin Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Washing machine
Separate bedroom
Premium bedding
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Premier

View from property

3 Bedroom Premier

  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Premier

Electric kettle, eco-friendly cleaning products

1 Bedroom Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier

View from property

2 Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier One Bedroom Twin Room

1 bedroom, premium bedding, in-room safe, desk

Premier One Bedroom Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier Twin

1 bedroom, premium bedding, in-room safe, desk

Studio Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Premier

1 bedroom, premium bedding, in-room safe, desk

Studio Premier

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ciputra World 2, Jalan Prof. Dr. Satrio Kav. 11, Jakarta, Daerah Khusus Ibukota Jakarta, 12930

What's nearby

  • Kuningan City Mall - 13 min walk - 0.7 miles
  • Kota Kasablanka Mall - 3 min drive - 1.8 miles
  • Grand Indonesia - 3 min drive - 1.8 miles
  • Gelora Bung Karno Stadium - 4 min drive - 2.0 miles
  • Thamrin City Shopping Mall - 4 min drive - 2.2 miles

Getting around

  • Jakarta Mampang Station - 5 min drive
  • Bendungan Hilir Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Sari Sanjaya "Pempek Apy Plaju - ‬6 min walk
  • ‪Sate Maranggi Guru Mughni - ‬2 min walk
  • ‪Fillmore Coffee - ‬9 min walk

About this property

Ascott Sudirman Jakarta

Luxury family-friendly hotel near Grand Indonesia
You can look forward to a grocery/convenience store, a garden, and a playground at Ascott Sudirman Jakarta. Indulge in a massage, aromatherapy, and a body treatment at the onsite spa. Enjoy the gym, as well as activities like volleyball and basketball. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, coffee/tea in the lobby, and a water dispenser
Room features
All 192 rooms include comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra amenities include:
  • Reusable coffee/tea filters and eco-friendly cleaning products
  • Eco-friendly toiletries, separate tubs/showers, and hair dryers
  • 24-inch LED TVs with satellite channels
  • Separate sitting areas, free tea bags/instant coffee, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 242,000 for adults and IDR 121,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch LED TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of IDR 2000000 per pet, per stay, plus a deposit of IDR 2000000 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately IDR 242000 for adults and IDR 121000 for children
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 2000000 per stay
  • Pet fee: IDR 2000000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman Jakarta Hotel
Ascott Sudirman Hotel
Ascott Sudirman
Hotel Ascott Sudirman Jakarta Jakarta
Jakarta Ascott Sudirman Jakarta Hotel
Hotel Ascott Sudirman Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Jakarta
Ascott Sudirman Jakarta Aparthotel
Ascott Sudirman Jakarta Aparthotel Jakarta

Frequently asked questions

Does Ascott Sudirman Jakarta have a pool?

Yes, this property has an outdoor pool.

Is Ascott Sudirman Jakarta pet-friendly?

Yes, Ascott Sudirman Jakarta allows pets (limit 2 total). There's a deposit of IDR 2000000 per stay and a fee of IDR 2000000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Ascott Sudirman Jakarta?

Self parking is free at this property.

What time is check-in at Ascott Sudirman Jakarta?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ascott Sudirman Jakarta?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ascott Sudirman Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399600 per vehicle applies.

Where is Ascott Sudirman Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 5-minute walk of Golden Triangle and Lotte Shopping Avenue. Plaza Semanggi and Ambassador Mall are also within 15 minutes. Bendungan Hilir Station is 10 minutes by foot and Bendungan Hilir MRT Station is 19 minutes.

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Ascott Sudirman Jakarta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 131 reviews
Rating 8 - Good. 30 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, communication
All the staff professional, courteous, and went the extra mile to help no matter what I was requesting. High recommended and I will be staying there again on my next return to Jakarta. Thank you for looking after my family 🙏
Stayed 18 nights in Dec 2024

10/10 Excellent

MAHITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Sahrony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in 2 bedrooms was very good. Very friendly service but the condition from the property needs to be renovated
Stayed 4 nights in Sep 2024

10/10 Excellent

Zai Cheng Wayner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious of the room
Stayed 5 nights in Aug 2024

8/10 Good

JAE HO, Kowloon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over-all very friendly staff and clean facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always coming back here for the last few years

Best place to stay during your business trip.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staffing and Professional services.
Stayed 8 nights in Jul 2024

10/10 Excellent

Selim

Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Danuwari

Liked: Cleanliness, staff & service, property conditions & facilities
Room are fill with amenities. Best for business traveller or couple.
Stayed 3 nights in Mar 2023

10/10 Excellent

Nazeera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean, grand looking room
Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service staff. Thanks
Stayed 2 nights in Feb 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and upkeep of room are great! A bit secluded, so hard to walk to other locations. Pool a bit small with little light coming through.
Stayed 3 nights in Nov 2023

10/10 Excellent

Vanessa Arninda

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jun 2022

8/10 Good

Tyler

Liked: Cleanliness, staff & service
Mostly great! The pool area leaves a lot to be desired and is very small. Staff was incredibly kind and the breakfast buffet was also really nice! Cabs have a hard time finding the hotel as well.
Stayed 3 nights in Nov 2023

10/10 Excellent

Djoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will repeat.
Stayed 1 night in Sep 2023

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
The location is not on a main street
Stayed 2 nights in Jan 2024

10/10 Excellent

Wayner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is very spacious and kitchen was well equipped, view from the balcony was amazing. during my stay (4D3N), a staff will knock on my door and ask if there's any laundry needed to be done and if i needed house keeping. i just hope they'll fix the air condition on level 18 as it can be quite warm at times
Stayed 3 nights in Mar 2024

10/10 Excellent

Dezmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would to pass along a massive thank you to the staff for making our stay a memorable one. From the front-desk staff to the team stationed at the door, everyone provided great service with a smile and go over and beyond in ensuring that we have a great time whilst in Jakarta and our needs and wants were well-catered for. Located near Lotte Avenue and within the Ciputra World 2 complex, Ascott Sudirman Jakarta is within close proximity to many food, shopping and activity options yet located in a tranquil and quiet location. Great for guests who want to be in a convenient spot but not too overwhelmed by the hustle and bustle. Already looking forward to my next stay here!
Stayed 3 nights in Feb 2024

10/10 Excellent

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are polite and attentive. The elevators were fast. The room has a good space and clean. At breakfast, the table weren't set up with basic crockeries. Food spread for main dishes not many variety.
Stayed 3 nights in Jul 2023

10/10 Excellent

Bakhtawer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property and it's staff is excellent. The one thing for which the property has no control is the walkability around the area to go to places 15 or twenty minutes walk. It's an issue that there are either no side walks or they have been taken over by the storekeepers. To be honest, many neighborhoods around hotel properties in USA are also not walkable. Not that the stores have overtaken the space, rather these areas are only car friendly. Side walks do not exist. This issue is in rural and suburban America. While here the issue is in big cities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights and they upgraded my room. Check in was fast and they upgraded my room. The room was spacious and has the necessities i needed, the only downside is not all electrical plug was working so needed to try few plugs to know which one is working. The AC doesn’t turn on automatically, so, you need to turn it on each time you get into the room. Staff are all helpful. Other than that, the stayed was delightful.

2/10 Terrible

Mehfooz Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Payment issue

The checkin was ok but even the taxi driver don’t know where is the apartment. Hotel should state its tower 3. Got upgraded by Ms. Puan. Used hotel dinning for dinner and it was good. Used massage service which was not upto the mark. Now come to the bad part: I told the lady to put the amount of the massage on my room and I will pay once checking out. While preparing to pack, there was a knock on the door, a person from reception and massage lady standing there asking me abt my massage bill. I told them that I will pay when check out by credit card. While in shower after 10 minutes again they knock on my door and I shouted that I’m in shower. When I came out with luggage for checking out, Ghose two people were still standing on my door, I was surprised and felt irritated. Like I’m going to run away with their money. They accompany me to the reception until I paid. Felt insulted. They took the picture of my debit card also which I don’t like. It was a bad experience.
Stayed 1 night in Nov 2022

10/10 Excellent

Mishal

Liked: Cleanliness, room comfort, communication
Stayed 15 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025