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WelcomHeritage Mandir Palace

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Photo gallery for WelcomHeritage Mandir Palace

A courtyard with stone flooring, a tree, and traditional decor. - WelcomHeritage Mandir Palace (Jaisalmer)
A grand room with a checkered floor, ornate furniture, and a large mirror. - WelcomHeritage Mandir Palace (Jaisalmer)
Room - WelcomHeritage Mandir Palace (Jaisalmer)
A hotel room with a large bed, two chairs, a small table, and a decorative vase. - WelcomHeritage Mandir Palace (Jaisalmer)
A traditional building with a pool, outdoor seating, and lush greenery. - WelcomHeritage Mandir Palace (Jaisalmer)
Luxury
4.0 star property
8.6

Excellent

Historic palace in golden Jaisalmer

A former palace turned luxury hotel, this historic building blends stunning architecture with modern comforts. The rooftop restaurant offers panoramic views of Jaisalmer Fort nearby. The serene outdoor pool provides a welcome retreat from the bustling city.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

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Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a wardrobe, and a ceiling fan.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Suite

A hotel room with a large bed, a desk, a chair, a ceiling fan, and a view of the outdoors.

Golden Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Surya Mahal Suite

A hotel room with a large bed, ornate ceiling, and a view of the adjacent room.

Surya Mahal Suite

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Suite

A hotel room with a large bed, two chairs, a small table, and a decorative vase.

Heritage Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Gandhi Chowk, a neighborhood in Jaisalmer, WelcomHeritage Mandir Palace is near the airport and near a train station. Jaisalmer Fort and Nathmalji-ki-Haveli are local landmarks, and the area's natural beauty can be seen at Desert National Park and Lake Gadisar. Visit our Jaisalmer travel guide
Map
Gandhi Chowk, Jaisalmer, Rajasthan, 345001

What's nearby

  • A historic fort overlooking a densely populated city with traditional architecture.
    Jaisalmer Fort
    3 min walk - 0.2 miles
  • An ornate architectural structure with intricate carvings and a tiled floor.
    Jain Temples
    6 min walk - 0.4 miles
  • An ornate architectural structure with detailed carvings and balconies.
    Patwon-ki-Haveli
    8 min walk - 0.5 miles
  • Bhatia Market
    3 min walk - 0.2 miles
  • Nathmalji-ki-Haveli
    5 min walk - 0.3 miles

Getting around

  • Jaisalmer Station
    7 min drive
  • Jaisalmer (JSA)
    24 min drive

Restaurants

  • Sunset Palace
    14 min walk
  • Kuku Coffee Shop
    14 min walk
  • Restaurant Romany
    13 min walk
  • Shree Jee Excellency
    8 min walk
  • Shanti Roof Top
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does WelcomHeritage Mandir Palace have a pool?

Yes, this property has an outdoor pool.

Is WelcomHeritage Mandir Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at WelcomHeritage Mandir Palace?

Check-in begins at 2:00 PM.

What time is check-out at WelcomHeritage Mandir Palace?

Check-out is at 10:00 AM.

Where is WelcomHeritage Mandir Palace located?

Located in Gandhi Chowk, this luxury hotel is within a 10-minute walk of Jaisalmer Fort, Bhatia Market, and Nathmalji-ki-Haveli. Thar Heritage Museum and Patwon-ki-Haveli are also within 10 minutes. Jaisalmer Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

WelcomHeritage Mandir Palace Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 58 reviews
Rating 8 - Good. 16 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room , royal ambience maintained by staff , great food and services . I would love to stay again
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious and clean room, very good breakfast and dinner, view to the fort, close to all touristic places (at walking distance to most of them). All this in a beautiful, large palace, where the maharaja still resides. Had no chance to use pool and spa, unfortunately. Nice royal museum in the premises. Sympathetic staff. Convenient ATMs at one of the palace exits.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning part palace part hotel

Absolutely stunning part palace part hotel. Stayed on the Golden Suite which had comfy double bed and separate small sitting room. Close to the fort. Lovely rooftop restaurant and separate breakfast room. Staff couldn’t have been more helpful.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is amazing, housed in a centuries old palace and an easy walk to the main fort. Our luxury suite facing part of the museum was just beautiful. The service was excellent, the room clean, the restaurant has an extraordinary view at night. Our only concern was the lovely pool was infested by pigeons and covered in scum. After a very hot day exploring Jaisalmer that was disappointing. But it will be a lovely memory.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience living in a Heritage property. Service was excellent. Area outside of the hotel is terrible and very busy and noisy.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply an A+ experience. From the time we checked in to the time we checked-out of the hotel. The hotel staff was courteous and prompt. Cleanliness of the property is outstanding. We were there for Christmas eve and so there were a lot of enjoyable activities planned for the guests. Even the royal family (who lives in the private parts of the property) joined in the festivities. We rented the heritage rooms where we got the feel of living as royals in a haveli. I would highly recommend those rooms. The rooms were amazing, well furnished and full of required amenities. Lastly, all key attractions are walkable from this place.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I stayed at this hotel for four nights with my husband and daughter. Overall, the experience was pleasant, with spacious rooms and well-maintained bathrooms. The restaurant staff were courteous, polite, and helpful throughout our stay. The dinner arrangement by the pool with a bonfire was also enjoyable. However, there are a few points I would like to highlight for improvement: 1. The breakfast spread was quite limited for a four-star property. There were very few fresh juice options, and buttermilk was not available. Additionally, the cut fruits—particularly guava and papaya—did not appear fresh. 2. The breakfast timing was only until 9:30 AM, which is relatively early. Most hotels offer breakfast until at least 10:00 or 10:30 AM. 3. The checkout time of 10:00 AM is quite early, especially for guests who come to relax. A checkout time of at least 11:00 AM, or preferably 12:00 PM, would be more appropriate, particularly during the winter season. 4. I noticed that some guests were vacating around 11:30 AM; however, despite my request, we were not granted even a one-hour extension. This was disappointing, especially as my flight was delayed by two hours. I hope this feedback is taken constructively to enhance the overall guest experience in the future.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
In the heart of Jaisalmer it is an amazing and quiet place to stay
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Nice
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful in every way, making sure i had everything i needed and arranging a driver for my next destination. Staff was professional and facilities were lovely.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

None
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff kept us waiting for almost 30 mins to show the room even after reaching check-in time around 3:30 PM. Staff was giving the priority to Foreign tourists and giving us lame excuses that we are finding the keys and it took 30 mins.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

17th Century Mandir Palace

It was an amazing experience at this property. The staff were friendly and helful. The place was like a maze, very interesting. It was amazing how well kept the place is. Jaisalmer, the Golden City. The hotel is close to the fort so you can walk or talk a rickshaw.
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

WelcomHeritage Mandir Palace - A mixed bag

A clean and cosy hotel. Bed linen and towels could have been a little newer, but the service in the restaurants was excellent. WiFi was extremely lousy. Hotel should invest in a few range extenders.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golden City Mandir Palace Hotel

A beautiful hotel with a special charm. The architectural design of the buildings is amazing. Such intricate designs. The hotel is like a maze, so very interesting to walk around. There are few different temples in the complex but need to get its opening times. There is a museum in the complex as well. Walking distance to the fort. Take a walk up for sunrise. Staff are friendly and very welcoming
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Beautiful palace, very poor service

The palace itself is stunning. However, service is poor. Breakfast ends at 9:30. We had to rush for the breakfast. Breakfast was really bad. Burnt, dried and stale. No tissue paper, no hair dryer, no iron. I have never seen a toilet paper role that thin. Hot water takes forever to mix. Most of the time, internet doesn’t work.
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Oh what a shame - reality way below what it should

What a disappointment, This is a historic building part place museum, part home and part hotel. It should be great. We stayed 3 nights and ended up having three different rooms. the first was large ground floor with a foot path outside the window, so no privacy, and next to a noisy stairwell. Then moved to a very small low-ceilinged room where the air conditioner was as quite as a Boeing 737 on take-off - finally moved to a very pleasant quiet room that we should have had from inception. We booked a pool view balcony room but it appears that they don't exist at all - misdescription on Hotels.com website. Wifi proved impossible to log into and I discovered that their security certificate had expire in 2019 so no Apple device would log in. Manager seemed totally unaware. of this. The grilled chicken sandwich which my wife and I had for lunch (only food that day) gave us both alimentary problems. Hotel manager just seemed imperious and not caring at all Lives off being what it is, an important historic former palace in a convenient location, but management lets it down badly. Simply don't appear interested in overseas individual travellers - Our only disappointment in 5 weeks of travel
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very supportive and welcoming staff. Great place to stay.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We were a large group of 12 with an age range from 2 till 65 and without exception, all of us were happy with the facilities, cleanliness, helpfulness and the food. The historic significance of the hotel was also impressive and the staff were all very hospitable.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Building but some touches lacking

Although the hotel is beautiful & staff friendly and willing to help, I didn't find it had the special touches you would usually find in a 5 star hotel. The first room I was given had a very noisy fan, the hotel moved me to another but the TV didn't work the 3rd room on the ground floor was however lovely. Lunch should have run until 3PM but the dining hall was empty off staff when I arrived at 2:50PM. Many of the regular TV channels were not subscribed to & one of the pool ladders was broken. Only instant coffee available Saying all of that, I did have one of the best nights sleep I have had in a long time, so thank you for a comfortable bed!
Mohangarh Fort
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Mandir Palace

The exterior of the hotel is great as half part Mandir Palace is converted into hotel. Rooms are decent. Food is expensive. Overall a good experience.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for familycation

Extremely pleasant place to stay with a courteous stay
Stayed 4 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres de cet hôtel sont aménagées dans le Palais du Maharaja. Autant dire que le cadre est exceptionnel et féérique ! Les chambres sont agréables, assez grandes, avec une bonne literie. Le coin "piscine" est bien appréciable après une journée à crapahuter à Jaïsalmer. Les deux petits bémols concernent le wifi, dont le débit est trop lent, et le restaurant, superbement installé en roof top mais un peu cher par rapport aux établissements avoisinants. Nous recommandons !
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel rapport qualité prix

Palais magnifique aux Multiples recoins et tres bien entretenu Un univers particulier et unique Vue magique de la terrasse
Stayed 2 nights in May 2019