2/10 Terrible
kathryn
Mar 29, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property featuring vintage Jaipur heritage styling.
Shanti environment.
 I was on a work stay for 10 days and I had a lot of problems with their staff not understanding English and the wifi didn't work.
The first 3 days I didn't have any hot water, they did fix it asap. 
The hotel staff was strange and I felt "watched" every minute that I was on the grounds which made me very uncomfortable while traveling by myself. The restaurant staff seems tired and bored to be there with 0 enthusiasm for their job. The food is very good, service not so much.
They don't take amex, 
I had an incidental charge after leaving and I tried to pay with amex. it didn't work and the hotel staff called and texted  me over 35 times on what's app, stalking me for 3 days while I was traveling internationally. I am not happy with the people who run this hotel and I would never stay here again because of the way they treated me.
kathryn
Stayed 8 nights in Mar 2024























