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Tru by Hilton Jacksonville West I 295

3.0 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Exterior
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219

What's nearby

  • Jacksonville-Baldwin Rail Trail - 6 min drive - 2.3 miles
  • Prime F. Osborn III Convention Center - 14 min drive - 7.8 miles
  • Jacksonville Zoo and Gardens - 15 min drive - 8.9 miles
  • VyStar Veterans Memorial Arena - 16 min drive - 10.0 miles
  • EverBank Stadium - 17 min drive - 10.3 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Hotel located in Northside
Consider a stay at Tru by Hilton Jacksonville West I 295 and take advantage of a free breakfast buffet, a grocery/convenience store, and laundry facilities. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An electric car charging station, smoke-free premises, and an elevator
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All 82 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville West I 295 have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Tru by Hilton Jacksonville West I 295 pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville West I 295?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville West I 295?

Check-in begins at 3:00 PM.

What time is check-out at Tru by Hilton Jacksonville West I 295?

Check-out is at noon.

Where is Tru by Hilton Jacksonville West I 295 located?

Located in Northside, this hotel is within 3 mi (5 km) of Jacksonville-Baldwin Rail Trail, St. Paul AME Church, and Richardson Road Park. Winton Drive Park and Normandy Lane Plaza Shopping Center are also within 6 mi (10 km).

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Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 130 reviews
Rating 8 - Good. 19 out of 130 reviews
Rating 6 - Okay. 14 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025

10/10 Excellent

Sylvi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simplistic year, had everything needed!
Stayed 1 night in May 2025

10/10 Excellent

Sherine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the area was not busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve stayed in in a longgggg time. Hot water in the shower wasn’t as hot which was kinda disappointing. Bed soft and comfy. Nice view. HD TV. Quietness. Would definitely book again!
Stayed 1 night in May 2025

10/10 Excellent

sead

It’s great place
Stayed 1 night in Nov 2024

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Very clean and dog friendly but noisy outside. Check in Staff was very nice and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with two young kids and wanted something clean and easy. Checked in late at night and it was super easy and they were very nice at the desk. Room was very clean. Woke up the next morning to breakfast and again the staff was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Laniesha C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and courteous. The room was really nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Calanthe

Liked: Cleanliness, staff & service, property conditions & facilities
I must say the staff was excellent. Shout out to Ms. C J for her professionalism and kindness
Stayed 3 nights in Apr 2025

6/10 Okay

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was great! Everyone was friendly and helpful. The rooms were clean, and roomy. I like that they had hard floors, and not carpet. The bathroom was great for my travel companion who needed a walk-in shower. However, I was not too happy with the location surrounding the property. I didn't really feel unsafe, but the area was a bit sketchy, and it was not close to any food choices.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. just would have wanted a microwave in my room instead of having to go to the lobby to warm my food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025

8/10 Good

sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little to industrial but the hotel itself was perfect
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean
Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
After driving 13 hours it was the perfect place to stay overnight. The hot breakfast bar was amazing everything was fresh. Only downside was you had to drive through a truck stop to get into the parking lot and that wasn’t that bad . Definitely would stay there again
Stayed 1 night in Jan 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to the facilities i needed to visit
Stayed 2 nights in Dec 2024

10/10 Excellent

Poly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12n check out you honored my floor request-thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024

10/10 Excellent

Dasheeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and shout out to the lady that checked me in last night (12/04/2024). Great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, and overall hotel cleanliness was great!
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Oct 2024

10/10 Excellent

song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new hotel!
Stayed 1 night in Jun 2024