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Tru by Hilton Jacksonville West I 295

3.0 star property
Travelers recharge with a refreshing swim in the outdoor pool or a workout in the 24-hour gym before exploring Jacksonville from this conveniently located hotel

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Photo gallery for Tru by Hilton Jacksonville West I 295

Exterior - Tru by Hilton Jacksonville West I 295 (Jacksonville)
Exterior - Tru by Hilton Jacksonville West I 295 (Jacksonville)
Lobby - Tru by Hilton Jacksonville West I 295 (Jacksonville)
Free daily buffet breakfast - Tru by Hilton Jacksonville West I 295 (Jacksonville)
Terrace/patio - Tru by Hilton Jacksonville West I 295 (Jacksonville)
Located on Jacksonville's Northside, Tru by Hilton Jacksonville West I 295 combines comfort with practicality. Guests connect using in-room WiFi, pick up essentials at the on-site grocery/convenience store, and handle work matters at the business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Northwest, a neighborhood in Jacksonville, is home to Tru by Hilton Jacksonville West I 295. Centennial Hall and Prime F. Osborn III Convention Center are local landmarks, and some of the area's activities can be experienced at Hyde Park Golf Club and Henry J. Klutho Park. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Visit our Jacksonville travel guide
Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219

What's nearby

  • Florida State College North Campus
    5 min drive - 5.5 miles
  • Bethesda Park
    5 min drive - 5.5 miles
  • Jacksonville-Baldwin Rail Trail
    6 min drive - 2.3 miles
  • St. Paul AME Church
    6 min drive - 2.7 miles
  • Richardson Road Park
    7 min drive - 2.1 miles

Getting around

  • Jacksonville Station
    9 min drive
  • La Villa Station
    17 min drive
  • Jacksonville International Airport (JAX)
    20 min drive

Restaurants

  • Pilot Travel Center
    14 min walk
  • McDonald's
    6 min drive
  • Circle K
    5 min drive
  • Circle K
    14 min walk
  • Cafe Resistance Book Store
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Tru by Hilton Jacksonville West I 295 have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Tru by Hilton Jacksonville West I 295 pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville West I 295?

Check-in begins at 3:00 PM.

What time is check-out at Tru by Hilton Jacksonville West I 295?

Check-out is at noon.

Where is Tru by Hilton Jacksonville West I 295 located?

Located in Northwest, this hotel is within 3 mi (5 km) of Jacksonville-Baldwin Rail Trail, St. Paul AME Church, and Richardson Road Park. Edgewood Park and Terrace Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Jacksonville West I 295 Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 176 out of 264 reviews
Rating 8 - Good. 43 out of 264 reviews
Rating 6 - Okay. 30 out of 264 reviews
Rating 4 - Poor. 7 out of 264 reviews
Rating 2 - Terrible. 8 out of 264 reviews

Reviews

Verified

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing
Stayed 1 night in Jun 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff was very kind. Parking was accessible.
Stayed 1 night in Jun 2026
Verified

8/10 Good

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The breakfast was really good. However, the bed had hair in it. I spoke with front desk and they changed sheets and pillow cases.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Tru by Hilton and use them regularly when traveling between states. The rooms are consistently clean, the atmosphere is welcoming, and everything feels easy and comfortable after a long day on the road. It’s especially great for families with small children. Always a reliable stop for us 💙
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are allergic to dairy and the eggs came with cheese. There was only one day with bacon but the ran out before 8am.The AC was out in the gym. Cigarette buds were by the pool. Staff were friendly and nice.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Chelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC kept the room cool. Amenities were great and so was the staff. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Otto

Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and very polite. I would recommend this place to anyone interested in visiting the area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

michelle

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have their breakfast but the entirety of my stay was amazing from the comfort to the cleanliness of my room and the friendliness of the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the nite while traveling. Very clean and very nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Quarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thank you for a comfortable stay and great staffing team!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tyesha

Liked: Cleanliness, amenities, property conditions & facilities
I’m pleased with the SOS and the helpfulness of the staff. Everything is clean and comfortable! Very cute aesthetic.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sylvi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sheria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff, and overall hotel cleanliness was great!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly workers and good breakfast
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotels reasonable price and nice staff i would definitely cisit again
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Some areas needed a little bit of extra cleaning like the shower but overall it was good. Staff was friendly and fast with check-in. The road/parking area near the hotel/has station had some big holes. Overall I would stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Waltisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRU to their name

This was a weekend getaway for my husband & I. From the checkin to checkout everything was awesome. They offer a full breakfast from 7a-9a.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean which is important. There was coffee and tea available 24/7, and pool table in the lobby. We could not get the room temperature below 72 degrees even after turning down. The water pressure wasn't great and water only luke warm for the shower. Breakfast for us was subpar. Not many healthy options. Staff were friendly.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Scott

Liked: Amenities, property conditions & facilities
Staff was very friendly and helpful. The hotel is unfortunately located in the midst of a lot of truck stops so it was not real appealing to enter! And absolutely no restaurants in closer than a 13 minute highway drive away. We had stayed in another Tru hotel in NC the night before that was just the opposite - new and beautiful area with several restaurants in walking distance so this was a little disappointing. But for just a night while traveling it was fine.
Stayed 1 night in Jan 2026