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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.4/5 Excellent
204 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Gym

Map

Explore the area

Popular LocationSt. Johns Town Center7 min walk
Popular LocationUniversity of North Florida6 min drive
Popular LocationMemorial Hospital Jacksonville16 min drive
AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 231 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    4.9/5 guest room rating

    Room amenities

    • 391 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

    4.6/5 guest room rating

    Room amenities

    • 391 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Hearing)

    5/5 guest room rating

    Room amenities

    • 231 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub (Hearing)
  • Room, 1 King Bed, Accessible (Hearing)

    4/5 guest room rating

    Room amenities

    • 231 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)

About this area

Jacksonville

In the business district, Tru By Hilton Jacksonville St Johns Town Center is in an area with great shopping. Florida Theatre and Daily's Place are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Jacksonville Zoo and Gardens and Alexander Brest Planetarium are also worth visiting.

Map
Popular Location

What's nearby

  • St. Johns Town Center - 7 min walk
  • University of North Florida - 6 min drive
  • Mayo Clinic Florida - 14 min drive
  • Memorial Hospital Jacksonville - 16 min drive
  • The Avenues - 17 min drive

Getting around

  • Jacksonville Station - 24 min drive
  • Jacksonville Intl. Airport (JAX) - 26 min drive

About this property

Tru By Hilton Jacksonville St Johns Town Center

Jacksonville hotel in Southside, walk to St. Johns Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk, and multilingual staff are onsite. All 98 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find premium bedding, free weekday newspapers, and free local calls.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Hilton CleanStay
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-out

Safety measures

Individually-wrapped food options available for breakfast
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Foosball table

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL

Frequently asked questions

Is this property pet-friendly?
Yes, Tru By Hilton Jacksonville St Johns Town Center allows pets (limit 2 per room). There's a fee of USD 35 per pet, per day.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–10:00 PM.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Southside, this hotel is 0.4 mi (0.6 km) from St. Johns Town Center and 1.8 mi (2.9 km) from University of North Florida. Morocco Shrine Center is 1.5 mi (2.4 km) away.

Guest reviews

Overall score and ratings for Tru By Hilton Jacksonville St Johns Town Center

4.4
Excellent
5 - Excellent
134
4 - Good
42
3 - Okay
14
2 - Mediocre
7
1 - Poor
7
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, staff and rooms. Would definitely stay again.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and great property. I played pool in the lobby till 2am and I got from the staff was Smiles. Great place. Very Chill.

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Modern design. Spacious room. Exceptional staff. Great location. Complimentary breakfast. All day coffee.

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I played pool to 1am drinking beers and the staff was nothing but smiles.

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I loved everything about my stay. The rooms were spacious and clean. The staff were friendly. It was really dog friendly they had bags and trash bins for easy clean up, and even soggy bowls with water by the front door.

Stayed 2 nights in Jun 2020