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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, a short walk to St. Johns Town Center

Choose dates to view prices

Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Daily buffet breakfast for a fee
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4640 Tropea Way, Jacksonville, FL, 32246

What's nearby

  • St. Johns Town Center - 4 min walk - 0.2 miles
  • University of North Florida - 5 min drive - 3.3 miles
  • UNF Arena - 5 min drive - 2.5 miles
  • Mayo Clinic Florida - 10 min drive - 7.9 miles
  • EverBank Stadium - 15 min drive - 9.7 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬8 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center
A 24-hour gym, a 24-hour business center, and a snack bar/deli are just a few of the amenities provided at Tru By Hilton Jacksonville St Johns Town Center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • A front-desk safe, coffee/tea in the lobby, and games
  • Guest reviews give top marks for the helpful staff and location
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Tru By Hilton Jacksonville St Johns Town Center?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-out is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mi (2 km) of University of North Florida and St. Johns Town Center. UNF Arena and Florida State College - South Campus are also within 3 mi (5 km).

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Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 718 reviews
Rating 8 - Good. 129 out of 718 reviews
Rating 6 - Okay. 44 out of 718 reviews
Rating 4 - Poor. 23 out of 718 reviews
Rating 2 - Terrible. 19 out of 718 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Amenities
Was very pleased
Stayed 1 night in May 2025

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy checkin
Stayed 1 night in Feb 2025

10/10 Excellent

estrellita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was the person to get the credit! She went above and beyond yo make my stay comfortable and the best by far!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about the place it was a one stop shop ! (Restaurants, shopping where all within walking distance and they had a pool , gym and a hot breakfast)
Stayed 1 night in Mar 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was super friendly and knowledgeable about the property and the area. We really appreciated her. We stayed at 2 other hotels in the past week on our roadtrip and this stay was our favorite thanks to her hospitality.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette front desk you are awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

ERIN

Very clean! Social area in lobby kept the kids busy … best part of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Jenine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms too small staffing was ok
Stayed 1 night in Apr 2025

10/10 Excellent

giselle

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
we had a good stay.. just wish they had a microwave
Stayed 3 nights in Feb 2025

8/10 Good

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service of staff was excellent... but property a little too minimalist for me.
Stayed 3 nights in Mar 2025

2/10 Terrible

Joseph

I never checked in to the hotel and was charged full rate for the hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Janine

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight Stay - Good value

It was ok
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants.
Stayed 2 nights in Nov 2024

8/10 Good

Kameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place with a good location
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness were fine, but this is also expected. The bed was horrendous. Both my wife and me had a hard time sleeping and woke up sore. At this price point I would expect a lot better.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The woman at the front desk was so sweet to my daughter at check in.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Clean basic comfortable rooms with fridge. Breakfast was simple but had everything you would need and was good. I would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great room and breakfast, friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Tru by hilton in jax town center was great! I only stayed for a night, and didn’t have to go to the desk when I got in late. Only one star dinged in cleanliness cuz I found hairs in the bed and bathroom which I wasn’t a fan of. Overall very clean otherwise and a good experience!
Stayed 1 night in Feb 2025

2/10 Terrible

Fayez

Liked: Cleanliness
Disliked: Staff & service
They charge my card duople the amount of the rate untill I spoke to them and refund the money
Stayed 1 night in Apr 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the “tru” line of hotels. They are clean, no carpet in the rooms, which we love!, complimentary breakfast is a step above other hotels, check in is easy. This one is located near a large shopping center which is very nice. Many restaurant options nearby here also. Very family friendly as well with games in the lobby area for kids!
Stayed 3 nights in Dec 2024