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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Travelers can energize their stay at this hotel near St. Johns Town Center with a perfect balance of fitness and relaxation options available around the clock

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Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar - Tru By Hilton Jacksonville St Johns Town Center (Jacksonville)
Daily buffet breakfast for a fee - Tru By Hilton Jacksonville St Johns Town Center (Jacksonville)
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk - Tru By Hilton Jacksonville St Johns Town Center (Jacksonville)
Lobby - Tru By Hilton Jacksonville St Johns Town Center (Jacksonville)
Property entrance - Tru By Hilton Jacksonville St Johns Town Center (Jacksonville)
Tru By Hilton Jacksonville St Johns Town Center offers a vibrant stay with practical amenities. Enjoy free in-room WiFi, a 24-hour gym, and lobby games with coffee and tea. Multilingual staff assist with luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

2 Queen Beds Room

  • Sleeps 4

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Tru By Hilton Jacksonville St Johns Town Center is in a shopping district and near the airport. TPC Sawgrass and Topgolf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit St. Johns Town Center and Windsor Commons Shopping Center. Check out an event or a game at EverBank Stadium, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Visit our Jacksonville travel guide
Map
4640 Tropea Way, Jacksonville, FL, 32246

What's nearby

  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    3 min walk - 0.2 miles
  • Jacksonville_UniversityofNorthFlorida_6127797_04
    University of North Florida
    3 min drive - 1.3 miles
  • Jacksonville_MoroccoShrineCenter_553248621532654546_03
    Morocco Shrine Center
    4 min drive - 1.9 miles
  • F/A-18 Hornets at NAS Jacksonville
    Jacksonville Naval Air Station
    26 min drive - 25.6 miles
  • Topgolf
    18 min walk - 1.0 mile

Getting around

  • Jacksonville Station
    23 min drive
  • Jacksonville International Airport (JAX)
    31 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • The Cheesecake Factory
    8 min walk
  • McDonald's
    5 min walk
  • Texas Roadhouse
    3 min walk
  • P.F. Chang's China Bistro
    7 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center
A 24-hour gym, a 24-hour business center, and a snack bar/deli are just a few of the amenities provided at Tru By Hilton Jacksonville St Johns Town Center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a billiards/pool table, and a 24-hour front desk
  • Games, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
Southside
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,000 reviews
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-out is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mi (2 km) of Topgolf, St. Johns Town Center, and University of North Florida. UNF Arena and Cinemark Tinseltown Jacksonville are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Jacksonville St Johns Town Center Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 629 out of 897 reviews
Rating 8 - Good. 159 out of 897 reviews
Rating 6 - Okay. 58 out of 897 reviews
Rating 4 - Poor. 24 out of 897 reviews
Rating 2 - Terrible. 27 out of 897 reviews

Reviews

Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff, & good breakfast bar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Very nice and helpful. Clean. Amenities was just what we needed.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Allysa

Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean, the staff were great, and the location is perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time ever staying in a Tru. It was perfect for a short stay traveling on our way to Orlando. We appreciated the cleanliness and how the accommodations were just what was needed for a night while passing through. No carpet in the room gave it a cleaner feel. Breakfast in the AM was an added bonus. Staff was friendly and it was easy check in and check out. If you like shopping, the location is ideal with an unbelievable number of stores from Marshall’s to Upscale stores that include Gucci in the Town Center. This was a great find!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anneka

Liked: Cleanliness, staff & service, amenities
Great breakfast and great staff rooms clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in and rooms are very clean. Pool table in the lobby was a hit.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Staff was great , room very clean and quiet in the 4 th floor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
·The room was clean. Staff was very helpful and welcoming.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service, amenities
Hotel had a nice lobby and the rooms were Small The beds were comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the pancake machine was the most fun way to make pancakes.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities
Clean room. Good staff. Good beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julie Donaldson

Liked: Cleanliness, amenities, property conditions & facilities
Maria, the front desk attendant was very friendly and the room was also very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check was easy and all the staff was welcoming. We enjoyed our visit.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Stacee

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great ! From front desk to staff. Room was very well put together. Down to the details. Of the added touch of a nice warm cookie!! Yum! Ty
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great customer services!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness
Good for the price. Not luxury but good
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was very clean and breakfast was good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Luisette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good location, good staff, decent breakfast with fresh made pancakes. The only negative was that I didn’t think the bed was that comfortable; it was a bit hard for my preference. But everything else was good.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. And the rooms were small, but clean. I’m just not one for staying places with no carpet.
Stayed 1 night in Aug 2025