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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property
Hotel with free parking, 4-minute walk to St. Johns Town Center

Choose dates to view prices

Tru By Hilton Jacksonville St Johns Town Center offers a vibrant stay with practical amenities. Enjoy free in-room WiFi, a 24-hour gym, and lobby games with coffee and tea. Multilingual staff assist with luggage storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4640 Tropea Way, Jacksonville, FL, 32246

What's nearby

  • St. Johns Town Center - 3 min walk - 0.2 miles
  • University of North Florida - 3 min drive - 1.3 miles
  • UNF Arena - 4 min drive - 2.7 miles
  • Mayo Clinic Florida - 9 min drive - 7.2 miles
  • EverBank Stadium - 16 min drive - 12.9 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Firehouse Subs - ‬5 min walk

About this property

Tru By Hilton Jacksonville St Johns Town Center

Hotel near St. Johns Town Center
A 24-hour gym, a 24-hour business center, and a snack bar/deli are just a few of the amenities provided at Tru By Hilton Jacksonville St Johns Town Center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), games, and a billiards/pool table
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 98 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Frequently asked questions

Is Tru By Hilton Jacksonville St Johns Town Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Tru By Hilton Jacksonville St Johns Town Center?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jacksonville St Johns Town Center?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Jacksonville St Johns Town Center?

Check-out is at 11:00 AM.

Where is Tru By Hilton Jacksonville St Johns Town Center located?

Located in Southside, this hotel is within 1 mi (2 km) of Topgolf, St. Johns Town Center, and University of North Florida. UNF Arena and Florida State College - South Campus are also within 3 mi (5 km).

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Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 563 out of 800 reviews
Rating 8 - Good. 144 out of 800 reviews
Rating 6 - Okay. 47 out of 800 reviews
Rating 4 - Poor. 23 out of 800 reviews
Rating 2 - Terrible. 23 out of 800 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Caj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was extremely friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredibly clean. 2 minute walk to Buffalo Wild Wings
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. Room was very clean and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Jacqueline at the front desk was super friendly, offered to help us with familiarity to the property, etc.
Stayed 1 night in Jun 2025

10/10 Excellent

Wei-Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 5 nights in Jun 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay easy checkin
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Nov 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property, at a great location for business travelers and families with children.
Stayed 2 nights in Jul 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, different type of hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Lincoln

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice.
Stayed 1 night in May 2025

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeanette was super friendly and knowledgeable about the property and the area. We really appreciated her. We stayed at 2 other hotels in the past week on our roadtrip and this stay was our favorite thanks to her hospitality.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous location

Excellent one night stay. Very pet friendly and well situated near many restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.very clean
Stayed 1 night in Mar 2023

10/10 Excellent

ERIN

Very clean! Social area in lobby kept the kids busy … best part of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Katherine

Liked: Amenities
Was very pleased
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, staff was friendly. I will stay here again.
Stayed 1 night in Nov 2022

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Dec 2023

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 4 nights in Nov 2022

8/10 Good

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service of staff was excellent... but property a little too minimalist for me.
Stayed 3 nights in Mar 2025

8/10 Good

Kara

Nice and clean easy access to the towne center.
Stayed 2 nights in Jun 2023

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