Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel in Southside with free breakfast and 24-hour fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Tru by Hilton Jacksonville South Mandarin

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Terrace/patio
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Interior

Overview of Tru by Hilton Jacksonville South Mandarin

8.8

Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Pool
  • Free WiFi
  • Parking included
  • Gym

Your area essentials

2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Popular LocationJacksonville Naval Air Station9 min drive
  • Popular LocationOrange Park Mall11 min drive
  • Popular LocationSt. Johns Town Center17 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)36 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Located on the ground floor
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Basic Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Located on the ground floor
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

cleanliness

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Jacksonville

Tru by Hilton Jacksonville South Mandarin is located in Southside, a neighborhood in Jacksonville. The Champions Club at Julington Creek and Florida Yacht Club Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Islands Initiative Preserve and Mandarin Park. Looking to enjoy an event or a game? See what's going on at TIAA Bank Field or VyStar Veterans Memorial Arena.

What's nearby

  • Jacksonville Naval Air Station - 9 min drive
  • The Avenues - 10 min drive
  • Orange Park Mall - 11 min drive
  • St. Johns Town Center - 17 min drive
  • University of North Florida - 17 min drive

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • Chick-Fil-A - 12 min walk
  • McDonald's - 17 min walk
  • Hardee's - 3 min drive
  • Arby's - 10 min walk
  • Enza's - 9 min walk

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/game room, and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A TV in the lobby, coffee/tea in the lobby, and 1 meeting room
  • A front-desk safe, a computer station, and a vending machine
  • Guest reviews speak well of the helpful staff and location
Room features
All 106 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Check-out is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 mi (10 km) of Mandarin Museum, Mandarin Park, and bestbet Orange Park. Jacksonville Naval Air Station and San Jose Plaza Shopping Center are also within 9 mi (15 km).

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 644 reviews" "
Rating 8 - Good. 119 out of 644 reviews" "
Rating 6 - Okay. 40 out of 644 reviews" "
Rating 4 - Poor. 30 out of 644 reviews" "
Rating 2 - Terrible. 26 out of 644 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erickson

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend staying at this hotel! I stayed two nights. The rooms was clean, large and all the amenities! The staff was so friendly and accommodating. The breakfast was good and there were plenty of options. You will be very happy you chose this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff were extremely nice
Stayed 2 nights in Mar 2024

2/10 Terrible

Josimar

Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel.
Stayed 1 night in Mar 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with comfy bed
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and consistent
Stayed 2 nights in Mar 2024

10/10 Excellent

SHIANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The front desk staff was exceptionally nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Chhama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is very clean. The lady at the front desk, Tomeka, was so helpful and welcoming:
Stayed 1 night in Mar 2024