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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

Choose dates to view prices

Located in Southside, Tru by Hilton Jacksonville South Mandarin offers a free breakfast buffet each morning. Enjoy a 24-hour gym, arcade room, and outdoor pool. Stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(85 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • Bowlero Mandarin - 12 min walk - 0.7 miles
  • Jacksonville Naval Air Station - 9 min drive - 8.2 miles
  • St. Johns Town Center - 14 min drive - 15.8 miles
  • Mayo Clinic Florida - 20 min drive - 20.6 miles
  • EverBank Stadium - 22 min drive - 20.9 miles

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Monkey's Uncle Tavern - ‬10 min walk
  • ‪Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing - ‬8 min walk
  • ‪Krispy Kreme - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Property highlights
A free breakfast buffet, an arcade/game room, and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • 1 meeting room, a computer station, and a 24-hour front desk
  • Luggage storage, coffee/tea in the lobby, and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Check-out is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Situated in Jacksonville, this hotel is 0.8 mi (1.2 km) from Bowlero Mandarin and within 6 mi (10 km) of Mandarin Museum and Mandarin Park. University Mall and bestbet Orange Park are also within 6 mi (10 km).

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1009 reviews
Rating 8 - Good. 187 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 36 out of 1009 reviews
Rating 2 - Terrible. 33 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Liked: Amenities
Great hotel!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and a good stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Kiyosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay was clean and the area was nice
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice; staff very helpful. One microwave behind front desk instead of in each room (which was odd to me); but not a deal breaker.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, quick and friendly. We didn’t spend a lot of time at the hotel but slept amazing and had plenty of supplies in the room. Great one night stay.
Stayed 1 night in Oct 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
The hitel was clean and quite.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, it was quiet and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Preston

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk at both check in and check out were very courteous.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Be
Stayed 1 night in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was Amazing and clean Great breakfast, Staff, and amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Great location. Incredibly clean!
Stayed 1 night in Sep 2025

6/10 Okay

Oleksandr

Liked: Amenities, property conditions & facilities
The administrator works slowly during check-in and creates a queue of guests. I have observed this behavior from the administrator during several of my visits to this hotel. The hotel is clean and conveniently located.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean, safe and staff was friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Edna

Liked: Staff & service, property conditions & facilities
I went with my family, and it was clean with friendly staff. I'll totally stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Friendly!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Selami Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and a safe locatıon
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, great location
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, quiet and clean hotel. It is convenient to go to restaurants and shops.
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was nice.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stop on our way to Port Canaveral!!
Stayed 1 night in May 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place, Worth it. Need to improve Breakfast

Good hotel, very cleaned, employees were professional and helpful. The only downside was the breakfast options. Only 2 fruits and 2 hot choices. Besides that it was a good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Hotel was clean and workers were friendly. I would stay again.
Stayed 1 night in May 2025
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