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The Hotel Palms

3.5 star property
Hotel with beach bars, steps from Beaches Town Center

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Photo gallery for The Hotel Palms

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board
Lobby lounge
Courtyard
Junior Room, Multiple Beds | 1 bedroom, down comforters, minibar, iron/ironing board
Courtyard
Nestled close to Beaches Town Center, The Hotel Palms offers a tranquil retreat with 3 beach bars, a firepit, and in-room WiFi. Unwind with coffee or tea in the lobby or take advantage of bicycle rentals to explore nearby Kathryn Abbey Hanna Park - previous guests rave about the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Renovated in 2016
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, minibar, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Ceiling fan
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 32-inch Smart TV with cable channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Separate bedroom
Ceiling fan
Hair dryer
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Multiple Beds

Junior Room, Multiple Beds | 1 bedroom, down comforters, minibar, iron/ironing board

Junior Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Renovated in 2016
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Large Twin Bunk Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
28 Sherry Drive, Atlantic Beach, FL, 32233

What's nearby

  • Beaches Town Center - 1 min walk - 0.0 miles
  • Jacksonville Beach Pier - 5 min drive - 2.6 miles
  • Kathryn Abbey Hanna Park - 5 min drive - 2.6 miles
  • Mayport Naval Station - 7 min drive - 4.3 miles
  • Mayo Clinic Florida - 14 min drive - 7.6 miles

Getting around

  • Jacksonville International Airport (JAX) - 32 min drive

Restaurants

  • ‪Grumpy's Restaurant - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Southern Grounds - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Hawkers Asian Street Food - ‬5 min walk

About this property

The Hotel Palms

Hotel near Jacksonville Beach Pier
Located close to Beaches Town Center and Kathryn Abbey Hanna Park, The Hotel Palms provides 3 beach bars, a firepit, and a bar. Stay connected with in-room WiFi.
Other perks include:
  • Free bicycle rentals, access to a nearby health club, and smoke-free premises
  • Outdoor furniture, coffee/tea in the lobby, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Hotel Palms include comforts such as air conditioning, as well as amenities like minibars and espresso makers.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with premium channels
  • Refrigerators, on-request microwaves, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • 3 beach bars
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 1 floor
  • Built in 1947
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 264230717
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palms Jacksonville
Palms Jacksonville
Hotel Palms Atlantic Beach
Hotel Palms
Palms Atlantic Beach
The Hotel Palms Hotel
The Hotel Palms Atlantic Beach
The Hotel Palms Hotel Atlantic Beach

Frequently asked questions

Is The Hotel Palms pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Hotel Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at The Hotel Palms?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Hotel Palms?

Check-out is at 11 AM.

Where is The Hotel Palms located?

Situated by the ocean, this hotel is steps from Beaches Town Center and 2.5 mi (4.1 km) from Jacksonville Beach Pier. Kathryn Abbey Hanna Park and Mayport Naval Station are also within 6 mi (10 km).

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The Hotel Palms Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 287 reviews
Rating 8 - Good. 31 out of 287 reviews
Rating 6 - Okay. 8 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 2 out of 287 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Easy comfy convenient.
Stayed 3 nights in May 2025

10/10 Excellent

MIchael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, staff and local vibe.
Stayed 6 nights in Feb 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and calm
Stayed 1 night in Feb 2025

4/10 Poor

Ye

Disliked: Amenities, property conditions & facilities
Not a 4 star hotel experience at all. Receptionist was nice. Room smelled like cleaning solution, which she offered to clean but the smell remained. No management on property after 5PM but a 24 hour texting line is available.
Stayed 2 nights in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The artwork in our room was very cool.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an older hotel. it had been updated, but still had an oldish vibe.Our room was very small. The space was maximized by having bunkbeds. With that being said, I would still highly recommend it. It was close to the beach within walking distance. It had many restaurants that were also within walking distance. The staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Amenities
Great Location
Stayed 2 nights in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to beach

Perfect little spot just a couple blocks from the beach!! Amazing hospitality and cleanliness!!
Stayed 1 night in May 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, with big rooms and comfortable beds. Everyone is friendly , front desk staff is perfect. Thank you, we will stay with you again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jax return

Nice room, but shower pressure weak. Noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the boutique like vibe of Hotel Palms
Stayed 1 night in Dec 2022

10/10 Excellent

Jerry

Liked: Property conditions & facilities
Love this quite small hotel.Great staff and extras in room.Will definitely stay here again when in Atlantic Beach.Don’t be fooled by the size,this is a great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go to getaway!

We stay here at least once a year and have made this our go to for our anniversary get away. I cannot say enough good things about The Hotel Palms. We love every second of every stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! We will definitely be back.
Stayed 1 night in Sep 2023

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
A great stay!! Perfect location to a neat area with shops, restaurants and beach! 😀😀
Stayed 1 night in Jul 2023

10/10 Excellent

Calandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close walking distance to beach & downtown with many shops & restaurants. Loved the design of the room. Bed was incredibly comfortable!
Stayed 1 night in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The property felt like home i didnt want to ever leave
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuine staff, genuine service, genuine retro with updated accents and amenities. Laid back and charming with restful courtyard, just a couple blocks from the Beaches Town Center restaurants, nightlife and, of course, the beach itself.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very cool hotel!

I've stayed here before, and I really love this place. It's a remodeled older motel, but done in a very cool way. It's close to downtown, walkable to the beach, and you can park there and just walk around town the rest of your visit.
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal experience. Best hidden gem in Atlantic Beach!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that's walkable to all the beach restaurants and the beach. They did a great job renovating the property. The walls are a little thin, but that's to be expected. We would definitely stay here again if in the area.
Stayed 4 nights in May 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Love the small, quaint feel. Great location to beach, shops and restaurants! Awesome check in. Very friendly & helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this hotel was very cute and such a wonderful location! We will be back!!!
Stayed 2 nights in May 2023

4/10 Poor

Michael

Liked: Cleanliness
Floors in rooms were concrete with only a partial rug. Limited space to store things. Staff only in office beginning at 10. Coffee shop not open on weekends.
Stayed 2 nights in Apr 2025