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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Museum of Science and History

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Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Free daily buffet breakfast
Exterior
Point of interest
1 bedroom, pillowtop beds, in-room safe, desk
Located near EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South offers a convenient stay with a free breakfast buffet, laundry facilities, 24-hour business center, in-room WiFi. Guests can also enjoy self parking and a front-desk safe for added security.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 3 min drive - 2.1 miles
  • EverBank Stadium - 8 min drive - 5.7 miles
  • St. Johns Town Center - 10 min drive - 8.0 miles
  • University of North Florida - 12 min drive - 9.9 miles
  • Jacksonville Naval Air Station - 23 min drive - 16.5 miles

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪The French Pantry - ‬17 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A front-desk safe, a vending machine, and a TV in the lobby
  • A 24-hour front desk
Room features
All 84 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
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Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

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SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 842 reviews
Rating 8 - Good. 202 out of 842 reviews
Rating 6 - Okay. 133 out of 842 reviews
Rating 4 - Poor. 104 out of 842 reviews
Rating 2 - Terrible. 164 out of 842 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Really enjoyed the breakfast. Enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location, and very friendly staff all in all a wonderful day!
Stayed 2 nights in Jul 2025

10/10 Excellent

Evghenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat affordable place with a very nice complementary breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the price.
Stayed 2 nights in May 2025

6/10 Okay

Latravia

Liked: Cleanliness
The beds were comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

The exterior condition of the facility and the amount of
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at this hotel, comfortable rooms, good breakfast, highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay, I recommend it.
Stayed 1 night in Apr 2025

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
it was okay. there was definitely a bad smell in the walk ways
Stayed 2 nights in Jul 2025

10/10 Excellent

Chalaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to get a way

The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, peaceful and quiet, friendly staff. Highly recommended
Stayed 2 nights in Apr 2025

6/10 Okay

K. Rene

Liked: Staff & service
Disliked: Amenities
Traveling with small kids the area was not the best and the room was ok. Front desk person was great.
Stayed 2 nights in May 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to check out door wouldn’t lock and was not offered another room
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Very clean
Stayed 1 night in May 2025

2/10 Terrible

Cecilia

Disliked: Amenities, property conditions & facilities
The first room we got smelled like smoke, the second room Ac wasn’t working properly and the third room the water was ONLY burning hot. I have kids so they can’t take burning hot showers. We ended up finding a new hotel and the guy did give us a full refund. He did try to accommodate us but switching the rooms but each room had issues with it.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
A good basic motel, park outside your room. Room was old but it was clean and the bed was good and the shower fine. Breakfast was standard motel fare but again absolutely fine.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the two bed
Stayed 1 night in Mar 2025

10/10 Excellent

AZIZUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best
Stayed 1 night in Dec 2024

6/10 Okay

Hugo

Liked: Staff & service, property conditions & facilities
Good breakfast and clean room.
Stayed 1 night in Dec 2024

8/10 Good

Hisini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a snell everytime i came after awhile. I just spray deodorizer in it
Stayed 2 nights in May 2025

4/10 Poor

Joanna

Liked: Cleanliness
Disliked: Room comfort

Choose different hotel!

The pillows there are extra uncomfortable, take your own!!!! Room was very small. Breakfast was included in the price (not low price) but when we come to breakfast room 30 minutes before the end of breakfast hours, there was very little left to eat, no eggs and no one to ask for more. We will never come back there!
Stayed 1 night in May 2025

6/10 Okay

gwendolyn

Disliked: Property conditions & facilities
The pictures on the site are not how it looks in person very run down
Stayed 1 night in Mar 2025

2/10 Terrible

B.

Disliked: Staff & service
Poor service. Equipment not working.
Stayed 1 night in May 2025

2/10 Terrible

Angella

Disliked: Amenities
This place is a dump Looks like some where you go to do drugs or have a one night stand Rusty bed side lamps Door likes like an old shed and close like one too. Pillows garbage
Stayed 4 nights in Mar 2025