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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property
Travelers find a refreshing urban retreat at this hotel where poolside relaxation pairs perfectly with morning coffee in a convenient location

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Exterior - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Exterior - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Suite, 1 Bedroom | Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Exterior - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Desk, laptop workspace, blackout drapes, iron/ironing board - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Southpoint Suites provides convenient laundry facilities and conference space just minutes from St. Johns Town Center. Guests appreciate the practical in-room WiFi, can cool off in the outdoor pool with shade from umbrellas, and start their day with coffee available in the lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.6 out of 10
Good
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a bed, a desk with a computer, a TV, a chair, and a wardrobe.

Studio Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Candlewood Suites Jacksonville Southpoint by IHG is near the airport and near a metro station. Travelers eager for a bit of culture can stop by Daily's Place, while those who have shopping on the agenda may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Visit our Jacksonville travel guide
Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216

What's nearby

  • Jacksonville_SaintVincentsMedicalCenterSouthside_6156516_01
    Saint Vincent's Medical Center Southside
    2 min drive - 1.0 mile
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    8 min drive - 5.1 miles
  • EverBank Stadium
    EverBank Stadium
    13 min drive - 7.6 miles
  • Jacksonville_MayoClinicFlorida_6127706_04
    Mayo Clinic Florida
    17 min drive - 12.2 miles
  • F/A-18 Hornets at NAS Jacksonville
    Jacksonville Naval Air Station
    25 min drive - 15.2 miles

Getting around

  • San Marco Station
    11 min drive
  • Jacksonville Station
    22 min drive
  • Jacksonville International Airport (JAX)
    29 min drive

Restaurants

  • Chick-fil-A
    11 min walk
  • McDonald's
    9 min walk
  • Cracker Barrel
    4 min walk
  • Whataburger
    11 min walk
  • Applebee's Grill + Bar
    6 min walk

About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel remodeled in 2025 and located near St. Johns Town Center
Located close to The Avenues and Jacksonville Naval Air Station, Candlewood Suites Jacksonville Southpoint by IHG provides a grocery/convenience store, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, multilingual staff, and a computer station
  • A water dispenser, a TV in the lobby, and an elevator
Room features
All 71 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with streaming services and premium channels
  • Wardrobes/closets, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Frequently asked questions

Does Candlewood Suites Jacksonville Southpoint by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Candlewood Suites Jacksonville Southpoint by IHG pet-friendly?

Yes, Candlewood Suites Jacksonville Southpoint by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville Southpoint by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Jacksonville Southpoint by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Jacksonville Southpoint by IHG located?

Located in Southside, this hotel is within 9 mi (15 km) of St. Johns Town Center, The Avenues, and University of North Florida. Daily's Place and EverBank Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Jacksonville Southpoint by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 327 out of 451 reviews
Rating 8 - Good. 70 out of 451 reviews
Rating 6 - Okay. 25 out of 451 reviews
Rating 4 - Poor. 8 out of 451 reviews
Rating 2 - Terrible. 21 out of 451 reviews

Reviews

Verified

10/10 Excellent

Luis Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience from the moment of check-in, the receptionist was very friendly and quick in her service and the hotel was good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, comfortable rooms
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, up to date, spacious rooms & property! Would stay there again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean rooms. Staff was very friendly and it was a great location. Nearby shops and eating was very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood Suites is a lovely hotel! The suites are quite spacious with abundant leg room. In the lobby, the pantry is well stocked with a good variety of snacks. Behind the front desk, the hotel attendant was friendly and courteous. For these reasons, I highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel. Very clean. Comfortable beds
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful kitchenette and remodeled rooms. Nice location close to many food options. Right off i95. Definitely would stay here again when back in Jacksonville
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and the staff are professional and friendly. Accommodations were made due to lack of availability for the room with double bed.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luis Reinaldo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean room, check-in and check-out were on time and very fast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always pleased to stay here for the price it’s typically always clean although this time there was a dirt spots on the shower wall but nothing major. The front desk is always great
Stayed 1 night in Mar 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was small and closed at 5pm but it was good enough for the kids to swim around for a couple of hours. Room was spacious and clean. Staff was nice. Had a little hiccup at check in where one of my rooms were given to someone else which cause about a 30 minute delay in getting checked in but other than that, enjoyable stay, will return
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are nice and the staff is always nice. Great value for the price of the room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay! The staff were friendly & helpful, the recent renovations felt fresh, the bed was comfortable, and the gym was well-equipped. We would definitely stay again if in the area.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
Good place Good location and clean rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was modern, clean, and quiet. I have a bad back so I always worry about beds. The bed was very comfortable which made it easy to sleep in. I will definetly stay here again!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
very clean... staff friendly... good free coffee... bed comfortable... room spacious...
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The cleanest stay I’ve been to in a while. Efficient check in and out procedures. Courteous employees. I will be back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New ownership took ocer and the remodeled rooms and hotel are beautifully done. Excellent service from beginning to end. The staff was also very friendly and helpfull. Porsha was amazong! Free laundry and coffee are amazing! The location for me was very convenient. There are also alpt.of food optioms near by if yoi choose not to cook beautiful effecint kitchen within your rooms. I loved it so much i made another reservation to extend my stay while I'm staying in Jacksonville.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean room, loved the kitchen and table with seats
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joucelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and was a good location for us. I thought the queen suite had a couch but it didn’t. It did have a table with two chairs and a nice kitchen. The room was nice but didn’t smell fresh but we opened the window and did our Lysol spray and it was fine. Our bathroom needed cleaning and we told the staff and they were there fast and handled it. The bed was fine not too soft or hard. The coffee was fresh in the morning and staff was nice especially the young lady who checked us in. It’s no sidewalks outside of the hotel so you have to walk on the curb/gutter which wasn’t bad because the roads are wide.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities
Clean,new and staff was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed room very comfortable quiet and clean. Highly recommend staying here
Stayed 1 night in Dec 2025