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Candlewood Suites Jacksonville Southpoint by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Exterior - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
A reception desk with a modern design, featuring a logo and a laptop. - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Room - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Exterior - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
A modern hotel room with a kitchenette, a flat-screen TV, a desk, a chair, and a bed. - Candlewood Suites Jacksonville Southpoint by IHG (Jacksonville)
Located close to St. Johns Town Center and The Avenues, Candlewood Suites Jacksonville Southpoint by IHG provides a grocery/convenience store, laundry facilities, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

A modern hotel room with a bed, desk, chair, TV, and a wardrobe.

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

A modern hotel room with two beds, a wooden headboard, a dining area with a table and chairs, and built-in shelves with kitchen items.

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A modern hotel room with a bed, desk, chair, TV, and a wardrobe.

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Room

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

Room

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a kitchenette, and a small dining area.

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

A modern hotel room with a bed, desk, chair, TV, and a wardrobe.

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

A modern hotel room with a bed, desk, chair, TV, and a wardrobe.

Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Room amenity

Studio Suite, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Candlewood Suites Jacksonville Southpoint by IHG is near the airport and near a metro station. Travelers eager for a bit of culture can stop by Daily's Place, while those who have shopping on the agenda may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Visit our Jacksonville travel guide
Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216

What's nearby

  • A modern building complex with a fountain and lush greenery.
    Saint Vincent's Medical Center Southside
    2 min drive - 1.3 miles
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    7 min drive - 5.3 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    13 min drive - 8.6 miles
  • An aerial view of a stadium complex with a large stadium, parking areas, and a river with a bridge in the background.
    VyStar Veterans Memorial Arena
    15 min drive - 9.4 miles
  • A military jet on a tarmac with a clear sky in the background.
    Jacksonville Naval Air Station
    23 min drive - 22.1 miles

Getting around

  • San Marco Station
    11 min drive
  • Jacksonville Station
    22 min drive
  • Jacksonville International Airport (JAX)
    29 min drive

Restaurants

  • McDonald's
    9 min walk
  • Cracker Barrel
    4 min walk
  • Chick-fil-A
    11 min walk
  • Whataburger
    12 min walk
  • Kiko Ramen And Sushi
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 5:00 PM
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Candlewood Suites Jacksonville Southpoint by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM.

Is Candlewood Suites Jacksonville Southpoint by IHG pet-friendly?

Yes, Candlewood Suites Jacksonville Southpoint by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville Southpoint by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Jacksonville Southpoint by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Jacksonville Southpoint by IHG located?

Located in Southside, this hotel is within 9 mi (15 km) of St. Johns Town Center, The Avenues, and University of North Florida. Daily's Place and EverBank Stadium are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Jacksonville Southpoint by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 406 out of 569 reviews
Rating 8 - Good. 95 out of 569 reviews
Rating 6 - Okay. 28 out of 569 reviews
Rating 4 - Poor. 13 out of 569 reviews
Rating 2 - Terrible. 27 out of 569 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again clean and nice staff
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pet friendly, parking, very well location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness! Loved the staff! Loved Candlewood! I will definitely be returning & recommending!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our quick trip to Jacksonville. Staff was nice and helpful. Room was clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room clean, with friendly staff . Will stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This year I was able get to stay on the second floor. Much better experience! Also my room, bed, and bathroom were very clean!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really clean room up to date accommodations and quiet...for a decent price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very clean and the staff was very friendly
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I really like candlewood suites, and it was very clean and a nice room. I was however disappointed with this stay as I and my friend chose this hotel on a crappy rainy night planning to utilize the streaming services which were not working. The front desk could not help nor could the number the front desk gave us to call.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of my stay was wonderful. Plenty of space in my room and loved free washing and drying capabilities.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but we had Clean and quiet rooms, nice staff, excellent location near the hospital we were going to the next morning with nearby restaurants to choose from. Although there is no breakfast, they have several refrigerated items to choose from in the lobby for a quick breakfast or snack. I will definitely stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, clean and well maintained
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Staff was extremely nice. Convenient location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely the most beautiful and spacious place I’ve stayed in. It felt like I was right at home! Perfect for a weekend getaway!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, comfortable rooms
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great. Hotel was clean with some grades. Staff was friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area for food places to shop and events happening i loved the spacious rooms and the kitchenette i will come again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, up to date, spacious rooms & property! Would stay there again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience from the moment of check-in, the receptionist was very friendly and quick in her service and the hotel was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean rooms. Staff was very friendly and it was a great location. Nearby shops and eating was very convenient.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are nice and the staff is always nice. Great value for the price of the room
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean - the A/C worked amazingly and the bathroom was spotless. I stayed for a week - I will stay again 👍
Stayed 7 nights in Apr 2026