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Residence Inn by Marriott Jacksonville Downtown

Property class: 3

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Photo gallery for Residence Inn by Marriott Jacksonville Downtown

An outdoor patio with a fire feature, seating, and a grill. - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
A modern reception desk with a marble top and a dark wood panel backdrop. - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
A modern hotel lobby with a wooden reception desk, plaid upholstered chairs, and a large flat-screen TV mounted on a textured wall. - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
A modern kitchen with a built-in island, stainless steel appliances, and a wooden backsplash. - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances. - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
Located close to Edward Waters College and VyStar Veterans Memorial Arena, Residence Inn by Marriott Jacksonville Downtown provides free continental breakfast, a free grocery shopping service, and a firepit. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Basic Suite, 1 Bedroom

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds

A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Downtown Jacksonville, a neighborhood in Jacksonville, Residence Inn by Marriott Jacksonville Downtown is near the airport. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
357 OAK STREET, Jacksonville, FL, 32204

What's nearby

  • A large building with columns and a fountain in front.
    Prime F. Osborn III Convention Center
    6 min walk - 0.4 miles
  • A red sculpture in front of a building with a sign that reads "Florida Highway 92".
    Cummer Museum of Art and Gardens
    12 min walk - 0.7 miles
  • A modern building with large glass windows and a curved facade, surrounded by a well-maintained park with benches and palm trees.
    Jacksonville Center for the Performing Arts
    18 min walk - 1.0 mile
  • Five Points Shopping Center
    9 min walk - 0.5 miles
  • Riverside Park
    11 min walk - 0.6 miles

Getting around

  • La Villa Station
    13 min walk
  • Jacksonville Station
    14 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    26 min drive

Restaurants

  • Mayday Ice Cream
    8 min walk
  • River & Post
    15 min walk
  • Hawkers Asian Street Fare
    13 min walk
  • Hoptinger
    14 min walk
  • Arepa Please
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Residence Inn by Marriott Jacksonville Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 12.00 per night.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Jacksonville Downtown?

Check-out is at noon.

Where is Residence Inn by Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within 3 mi (5 km) of Edward Waters College, VyStar Veterans Memorial Arena, and UF Health Proton Therapy Institute. Daily's Place and EverBank Stadium are also within 3 mi (5 km). La Villa Station is 13 minutes by foot and Jefferson Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Jacksonville Downtown Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 379 out of 460 reviews
Rating 8 - Good. 57 out of 460 reviews
Rating 6 - Okay. 12 out of 460 reviews
Rating 4 - Poor. 5 out of 460 reviews
Rating 2 - Terrible. 7 out of 460 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very clean, the staff were very nice & helpful through out my stay. The location was central & perfect distant from all of my planned visits. Anytime that I visit Jacksonville I will only stay at this hotel.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very clean, excellent staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often because the rooms are always clean and the service is always great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean. The breakfast had a great spread. I would stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service was provided
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown. Clean, welcoming staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Clean room and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and the staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Nice breakfast nice new rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a number of times and it felt like coming home! The staff is always wonderful, the room is always comfortable and checking out at noon is a perk!!! This hotel is perfectly located and I'm looking forward to the next stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room n spacious. Staff was friendly. Loved it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Room was spotless. Breakfast was lovely. I would love to stay again next time I’m in the area.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful property centrally located in downtown. Sadly, the pool was closed for the season, but the rest of my stay was great. The breakfast spread was worth getting up early for!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice staff
Stayed 2 nights in Feb 2026