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Residence Inn by Marriott Jacksonville Downtown

3.0 star property
Travelers can unwind by the firepit or take a refreshing dip in the outdoor pool after exploring Jacksonville's downtown attractions and nearby colleges

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Photo gallery for Residence Inn by Marriott Jacksonville Downtown

BBQ/picnic area - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
Reception - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
Lobby - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
Coffee/tea maker, dining tables - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
55-inch LED TV with cable channels, TV, Netflix - Residence Inn by Marriott Jacksonville Downtown (Jacksonville)
Located near Edward Waters College, Residence Inn by Marriott Jacksonville Downtown offers an outdoor pool, firepit, in-room WiFi, 24-hour gym, and laundry facilities. Close to UF Health Proton Therapy Institute. Guests praise the attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

Premium bedding, in-room safe, individually furnished, desk

Basic Suite, 1 Bedroom

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, dining tables

Studio, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, dining tables

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Coffee/tea maker, dining tables

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, individually furnished, desk

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Dining table
LED TV
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Located in Downtown Jacksonville, a neighborhood in Jacksonville, Residence Inn by Marriott Jacksonville Downtown is near the airport. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
357 OAK STREET, Jacksonville, FL, 32204

What's nearby

  • C1YW7F Prime F. Osborn III Convention Center, Jacksonville, Florida
    Prime F. Osborn III Convention Center
    6 min walk - 0.4 miles
  • Cummer Museum of Art and Gardens which includes art
    Cummer Museum of Art and Gardens
    12 min walk - 0.7 miles
  • Jacksonville_TimesUnionCenterforthePerformingArts_10548681_05
    Times-Union Center for the Performing Arts
    16 min walk - 0.9 miles
  • Five Points Shopping Center
    9 min walk - 0.5 miles
  • Riverside Park
    9 min walk - 0.5 miles

Getting around

  • La Villa Station
    13 min walk
  • Jacksonville Station
    14 min drive
  • Jacksonville International Airport (JAX)
    21 min drive

Restaurants

  • Jersey Mike’s
    7 min walk
  • Arepa Please
    5 min walk
  • Chipotle Mexican Grill
    8 min walk
  • Hawkers Asian Street Fare
    13 min walk
  • River & Post
    15 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

Hotel near VyStar Veterans Memorial Arena
Located close to Edward Waters College and UF Health Proton Therapy Institute, Residence Inn by Marriott Jacksonville Downtown provides free continental breakfast, a free grocery shopping service, and a firepit. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, coffee/tea in the lobby, and a water dispenser
  • An elevator, a front-desk safe, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 135 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and tubs or showers
  • 55-inch LED TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Homewood Suites by Hilton Jacksonville Downtown-Southbank
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.6 out of 10, Excellent, 782 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

By Marriott Jacksonville
Residence INN Jacksonville Downtown
Residence Inn by Marriott Jacksonville Downtown Hotel
Residence Inn by Marriott Jacksonville Downtown Jacksonville

Frequently asked questions

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8:00 PM.

Is Residence Inn by Marriott Jacksonville Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 12.00 per night.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Jacksonville Downtown?

Check-out is at noon.

Where is Residence Inn by Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within 3 mi (5 km) of Edward Waters College, VyStar Veterans Memorial Arena, and UF Health Proton Therapy Institute. Daily's Place and EverBank Stadium are also within 3 mi (5 km). La Villa Station is 13 minutes by foot and Jefferson Station is 14 minutes.

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Reviews

Residence Inn by Marriott Jacksonville Downtown Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 301 out of 370 reviews
Rating 8 - Good. 51 out of 370 reviews
Rating 6 - Okay. 9 out of 370 reviews
Rating 4 - Poor. 4 out of 370 reviews
Rating 2 - Terrible. 5 out of 370 reviews

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Satyanarayana

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Celia

Liked: Cleanliness, amenities, property conditions & facilities
very clean and comfortable! There was also lots of room!
Stayed 1 night in Dec 2025

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
I would have given it a 5 but the staff wa arguing in the lobby. The hotel was great, the views was great and the room was clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious and the rooms are so quiet. Lots of storage room. Breakfast had a great selection.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area feels safe. Back of the building scary
Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very comfortable and logical in terms of design and layout.
Stayed 2 nights in Nov 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean room, staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, much appreciated.
Stayed 1 night in Oct 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities
The rooms are nice and clean and it was very quiet. I love the fact that restaurants were in walking distance. I had a wonderful experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel at a very fair price. Room was large, attractive and had everything we would ever need and more. Breakfast was outstanding for being not made to order, lots of selection and all the options were first rate. The area is being revitalized and there isn't much within walking distance but everything within the hotel was first rate and the price made it a bargain.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, modern and easy to access. Staff was very friendly! We enjoyed our stay and will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Keyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great room was above expectations. Great location
Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Sep 2025

6/10 Okay

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The check in experience kind of set a negative tone for the rest of our stay. The first time we stayed here, they were much friendlier and attentive. This time we were ignored completely until my husband spoke up. Then we were told we would have to wait while the computer turned on. Mind you, this was the afternoon.
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient rooms, good service, good area to walk around in at daylight
Stayed 4 nights in May 2025

10/10 Excellent

Cameisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, relaxing stay.

The stay was amazing, relaxing, and just what we needed for a short vacation. The room was spacious and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The space was perfect for our overnight stay. The room had everything that we needed and was spacious enough for the 5 of us.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for NYE and the staff was friendly , hotel clean and updated and breakfast fantastic!
Stayed 1 night in Dec 2024

8/10 Good

Constance

Liked: Amenities
It was comfortable and the staff very pleasant.
Stayed 1 night in Feb 2025