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Red Roof Inn Jacksonville - Cruise Port

2.0 star property
Hotel in Jacksonville with free parking

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi
Combined shower/tub, free toiletries, towels, soap
Exterior
Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi
Lobby

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Microwave
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10901 Harts Road, Jacksonville, FL, 32218

What's nearby

  • Anheuser-Busch Brewery - 16 min walk - 0.9 miles
  • Jacksonville Zoo and Gardens - 4 min drive - 3.0 miles
  • Oceanway Community Center - 6 min drive - 4.2 miles
  • River City Market Place - 7 min drive - 5.0 miles
  • Jacksonville Cruise Terminal - 13 min drive - 10.1 miles

Getting around

  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Junior's Seafood Restaurant & Grill - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Checkers - ‬6 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel near Jacksonville Zoo and Gardens
Red Roof Inn Jacksonville - Cruise Port provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Coffee/tea in the lobby, a banquet hall, and a 24-hour front desk
  • Concierge services, a vending machine, and smoke-free premises
Room features
All 59 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Frequently asked questions

Is Red Roof Inn Jacksonville - Cruise Port pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Red Roof Inn Jacksonville - Cruise Port?

Self parking is free at this property.

What time is check-in at Red Roof Inn Jacksonville - Cruise Port?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Red Roof Inn Jacksonville - Cruise Port?

Check-out is at 11 AM.

Where is Red Roof Inn Jacksonville - Cruise Port located?

Located in Northside, this hotel is 0.8 mi (1.3 km) from Anheuser-Busch Brewery and 2.9 mi (4.7 km) from Jacksonville Zoo and Gardens. Catherine Street Fire Station #3 and Florida State College North Campus are also within 6 mi (10 km).

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Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 67 out of 708 reviews
Rating 8 - Good. 52 out of 708 reviews
Rating 6 - Okay. 94 out of 708 reviews
Rating 4 - Poor. 117 out of 708 reviews
Rating 2 - Terrible. 378 out of 708 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
It's a place to stay
Stayed 1 night in May 2025

2/10 Terrible

Hailey

Disliked: Cleanliness, amenities, property conditions & facilities
Would never recommend this place!
Stayed 3 nights in Apr 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were people working on cars in the parking. Grass and bushes were overgrown. Building next door had boarded up windows with people living in it just a few feet from the hotel. We did NOT stay there. Drove through the parking lot and did not even feel safe stopping. Any assistance with any portion of a refund would be greatly appreciated!!!!
Stayed 1 night in May 2025

2/10 Terrible

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best manager ever
Stayed 1 night in Sep 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathon

Disliked: Cleanliness, property conditions & facilities
Had reservation, checked in. Saw condition of room and checked out 10mins after arriving.
Stayed 1 night in Aug 2024

2/10 Terrible

william

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We killed 6 roaches in as many minutes while getting our things together to leave. The entire place is absolutely disgusting. The manager Denise is wonderful and doesn't belong working for such predators, no one does.
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Bad stay

The room I was in was terrible the bathroom door was busted at the bottom the sheets had smoke holes in them the price I paid was not worth the stay very dissatisfied
Stayed 1 night in Oct 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the most nastiest hotel I’ve ever been in
Stayed 3 nights in Jul 2024

2/10 Terrible

Albert Andre

Disliked: Cleanliness, staff & service
Noisey
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, helpful, and accommodating
Stayed 1 night in Dec 2022

10/10 Excellent

Mashonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay Ever

They as a company we're very accommodating to any needs I had as a guest as well as made sure that the stay was more than welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They take care of their guests

2/10 Terrible

Joanne

Disliked: Cleanliness, property conditions & facilities
If I had arrived earlier for my stay I would have left and found another hotel. People loitering in the parking lot and room was very dirty.
Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerks were very nice but the Front Desk Manager for this property was an animal. According to the manager, the only way to get clean towels and sheets was to bring them to the front desk, wait for them to be washed and dried, then return to the front desk to pick them up when they were done. If you need them to mop the room she puts you on a list for housekeeping but they never arrive. We were tracking dirt from the hallway to the room, room floor was filthy when we arrived. We went to Walmart upon arrival to purchase Lysol disinfecting wipes, a tub mat,and flip flops before touching anything it was that dirty. There were two outlets in the room but only one socket in each outlet worked and we had to go back out for an extension cord, with multiple plug ins to use our CPAP devices so we could sleep. They are running prostitution and drugs from the sidewalk in front of the main office. The safety doors at both ends of the building are propped open 24/7 so no key required for entry to the building. Two of the drug users living there got into a fist fight in the hallway as we were leaving, morning front desk manager was yelling at them to stop, my adult son opened the hall entrance to the lobby so that the manager could drag one of the drug users into the lobby and separate them. Some of the rooms on the ground floor had broken up tile on the floor, exposing concrete, I am pretty sure that they are rooms occupied throughout the week by desperate women and children.
Stayed 6 nights in Apr 2025

6/10 Okay

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Red Roof Inn

Room was very clean , nice size room. Easy access from I-95.
Stayed 1 night in Jan 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and friendly. Very helpful with information.
Stayed 1 night in Feb 2023

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Stayed 1 night in Sep 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very clean rooms

Check in wasn’t the best but overall the stay was
Stayed 2 nights in Dec 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The customer servise is outstanding
Stayed 1 night in Oct 2023

6/10 Okay

Dustin

Disliked: Staff & service

The stay at the Red roof

It was good very clean the service wasn't that good
Stayed 3 nights in Jul 2022