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Red Roof Inn Jacksonville - Cruise Port

2.0 star property
This Northside hotel offers a perfect balance of connection and relaxation with thoughtful amenities including helpful concierge services for travelers

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Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, free toiletries, towels, soap - Red Roof Inn Jacksonville - Cruise Port (Jacksonville)
Coffee shop - Red Roof Inn Jacksonville - Cruise Port (Jacksonville)
Desk, blackout drapes, free cribs/infant beds, free WiFi - Red Roof Inn Jacksonville - Cruise Port (Jacksonville)
Exterior - Red Roof Inn Jacksonville - Cruise Port (Jacksonville)
Lobby - Red Roof Inn Jacksonville - Cruise Port (Jacksonville)
Red Roof Inn Jacksonville - Cruise Port provides an ideal base for exploring the city from its Northside location. Travelers appreciate the complimentary WiFi that keeps them connected while the lobby serves fresh coffee for moments of relaxation between adventures.

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large) | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

Superior King Larger Room Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located near the beach, Red Roof Inn Jacksonville - Cruise Port is in Northside, a neighborhood in Jacksonville. Anheuser-Busch Brewery and Henry J. Klutho Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Timucuan Ecological & Historical Preserve and Bethesda Park. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Visit our Jacksonville travel guide
Map
10901 Harts Road, Jacksonville, FL, 32218

What's nearby

  • Anheuser-Busch Brewery
    Anheuser-Busch Brewery
    19 min walk - 1.0 mile
  • Jacksonville Zoo and Gardens
    Jacksonville Zoo and Gardens
    5 min drive - 3.2 miles
  • EverBank Stadium
    EverBank Stadium
    15 min drive - 12.2 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    26 min drive - 26.8 miles
  • Abyssinia Missionary Baptist Church
    18 min walk - 1.0 mile

Getting around

  • Jacksonville Station
    14 min drive
  • Jacksonville International Airport (JAX)
    14 min drive

Restaurants

  • McDonald's
    8 min walk
  • Firehouse Subs
    14 min walk
  • Starbucks
    11 min walk
  • Dunkin'
    7 min walk
  • Church’s Texas Chicken
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Red Roof Inn Jacksonville - Cruise Port pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Red Roof Inn Jacksonville - Cruise Port?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Red Roof Inn Jacksonville - Cruise Port?

Check-out is at 11 AM.

Where is Red Roof Inn Jacksonville - Cruise Port located?

Located in Northside, this hotel is 0.9 mi (1.5 km) from Anheuser-Busch Brewery and 3 mi (4.9 km) from Jacksonville Zoo and Gardens. Florida State College North Campus and Oceanway Community Center are also within 6 mi (10 km).

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Reviews

Red Roof Inn Jacksonville - Cruise Port Reviews

4.2

4.2

Cleanliness

4.6

Location

5.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 79 out of 768 reviews
Rating 8 - Good. 56 out of 768 reviews
Rating 6 - Okay. 96 out of 768 reviews
Rating 4 - Poor. 124 out of 768 reviews
Rating 2 - Terrible. 413 out of 768 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth room was clean and the property was quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and attentive. Comfortable bed and nice, quiet stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Khadijah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely don’t recommend, but the staff was really nice.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Lukas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because my wife had an early lab at her college campus nearby, and since we live more than two hours away we wanted to stay close so she could arrive rested and on time. This was the closest hotel option. I’ve generally heard that Red Roof Inn is a dependable budget option, so we felt comfortable booking here. When we entered the room, we immediately noticed several maintenance and cleanliness issues that appeared to have been present prior to our arrival. The bathroom ceiling had visible mold growth, and there was also mold in the caulking around the tub area. The bathroom faucet handles were not installed correctly and did not fully shut the water off. In addition, the air conditioning unit was not properly sealed and had a noticeable opening that allowed outside air to flow directly into the room. These issues suggested the room had not been properly maintained prior to being rented. To be fair, the staff we interacted with were polite and courteous, and there was an armed security guard on the property which did help the location feel safer. However, the condition of the room itself fell below what we expected in terms of cleanliness and basic maintenance.
Caulking job was done poorly showing there is no complete water barrier around the tub.
Mold/grime
Mold/grime
Peeling paint and mold on ceiling
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Wilfred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To much prostitution and drug activity. The condition of the hotel was awful. The room was not all that clean. Just not a safe place to stay.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort

Upgrade

There was a little problem.Carla(manger)took care of quickly with no questions.Comfortable room.If owner of property would invest in much needed upgrades,it would really be great.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed here over the weekend. Building looks great in photos. Rooms look decent in photos. For a non smoking hotel, the hall ways and linens sure do smell of cigarette and marijuana. People hanging out front and around the building at all hours of the day and night, apparently “long term residents”. Bed was lopsided, chair in the room had serious signs of wear like missing fabric on the seat. Needless to say, we wont be back.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Mike

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was horrible for the price. Top of AC was broken and missing the vents to direct airflow. There was stains all over the walls. The white sheets and pillow cases were dirty with black marks all over them. Only good part of this visit was the gentleman at the front desk. He was very nice during check in.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel itself wasn't very clean. The sheets and towels were stained, there were cigarette burns on the coverlet, and the towel rod fell off of the wall. There was a roach in the bathroom and the a/c leaked. However, the staff were kind and friendly. It made the stay bearable, and i most suredlu wish them the best. We definitely wont be staying here again.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Peyton

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up around 8 that night to check in and probably interrupted a “dealing” happening in front of the building. Area seemed unsafe, lots of people loitering in the parking lot and around the hotel area with hardly any cars in it so I’m assuming they wasn’t staying there, but I could be wrong. Do research before booking, I can’t get my money back, but I don’t recommend this red roof inn location
Stayed 1 night in May 2024
Verified

4/10 Poor

Reona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was asked for money by one of the hotel stuff. Room was not clean and some lights were not working. Felt unsafe. Close to the airport and cheap but not recommend if you’re staying by yourself. Especially if you’re a woman. Only men working at the lobby and front counter.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Shawnda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Trust me in this case the reviews are absolutely correct! This place should be shut down immediately! Its nasty they have stains everywhere on the beds! It smells bad! Upon my arrival people were standing around the building drinking and smoking! In the morning kids were running up and down the stairs making so much noise! My whole experience in Jacksonville was horrible! Not a place I will be visiting anytime soon!
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Taneha

Liked: Staff & service
Disliked: Amenities
If you’re just passing through and need a place to sleep and aren’t too picky then this place will do. It’s clean for the most part (just don’t older). The bed is terrible, very hard. Not much for lighting in the room. The bathroom light and then a wall lamp on each side of the bed. There was a microwave but no fridge. The walls are VERY thin. I was woken up each morning by the people above me getting ready. They weren’t stomping around or anything it’s just that easy to hear everything! Staff was friendly. Good cheap place for a quick overnight but wouldn’t stay here for more than a night or two.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Tamika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was great n definitely plan on stay here again for sure 100% love this place.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Alvan S

Disliked: Staff & service, property conditions & facilities
Very budget friendly. You get what you pay for.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Deborah

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the worst place that I have ever stayed!!! It was dirty, unsanitary, large hole in the window w bugs coming inside, bed linen dirty, bathroom dirty. If you
Stayed 1 night in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Staff was helpful and attentive!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sanaa

Liked: Cleanliness
Was late when arrived
Stayed 1 night in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. No complaints from me!
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Smell bad Crackhead spot Just horrible
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Denice at the front desk is the best. Other than that, the property itself needs serious help done with real contractors
Stayed 1 night in Feb 2026