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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Omni Jacksonville Hotel

Star Rating
4 out of 5

Photo gallery

Featured Image
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Guest reviews

4.2/5 Very Good
2,127 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

245 Water St, Jacksonville, FL

Explore the area

Popular LocationTimes-Union Center for the Performing Arts1 min walk
Popular LocationJacksonville Museum of Modern Art8 min walk
Popular LocationMuseum of Contemporary Art Jacksonville10 min walk
AirportJacksonville, FL (JAX-Jacksonville Intl.)18 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318

  • Deluxe Double Room, 2 Double Beds

    Photos of Deluxe Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 362 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 362 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

  • Deluxe Double Room, 2 Double Beds, Accessible

    Photos of Deluxe Double Room, 2 Double Beds, Accessible

    4.6/5 guest room rating

    Room amenities

    • 362 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Double Room, 2 Double Beds, Accessible

  • Executive Suite, 1 King Bed

    Photos of Executive Suite, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

  • Premier Room, 1 King Bed, River View

    Photos of Premier Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, River View

  • Deluxe Room, 2 Double Beds, Accessible

    Photos of Deluxe Room, 2 Double Beds, Accessible

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Accessible

  • Deluxe Room, 1 King Bed, Accessible

    Photos of Deluxe Room, 1 King Bed, Accessible

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible

  • Executive Room, 1 King Bed, River View

    Photos of Executive Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, River View

  • Premier Room, 2 Double Beds, River View

    Photos of Premier Room, 2 Double Beds, River View

    4.4/5 guest room rating

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsPremier Room, 2 Double Beds, River View

  • Suite, 1 King Bed (Hospitality Suite)

    Photos of Suite, 1 King Bed (Hospitality Suite)

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, 1 King Bed (Hospitality Suite)

  • Premier Room, 1 King Bed

    Photos of Premier Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed

About this area

Jacksonville

Located in Jacksonville, Omni Jacksonville Hotel is in the city center and on the riverwalk. Times-Union Center for the Performing Arts and Florida Theatre are cultural highlights of the area. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and hiking/biking trails nearby.

Map
Popular Location

What's nearby

  • Times-Union Center for the Performing Arts - 1 min walk
  • Jacksonville Museum of Modern Art - 8 min walk
  • Museum of Contemporary Art Jacksonville - 10 min walk
  • Florida Theatre - 10 min walk
  • Museum of Science and History - 14 min walk

Getting around

  • Jacksonville Station - 12 min drive
  • Jacksonville Intl. Airport (JAX) - 18 min drive

Restaurants

  • JBar – Bar offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Juliettes Bistro – Restaurant offering American cuisine. Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.

About this property

Omni Jacksonville Hotel

Riverwalk Jacksonville hotel in Downtown Jacksonville, near Times-Union Center for the Performing Arts
This smoke-free hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 354 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and LCD TVs with digital channels. Guests will also find room service, coffee makers, and down comforters.
Omni Jacksonville Hotel offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Jacksonville hotel provides wireless Internet access for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period)
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 14.00 per night
Valet parking: USD 25 per night
Free area shuttle up to 2 mi
Limo/town car service

Food and drink

Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-25 for adults and USD 5-12 for children
1 restaurant and 1 coffee shop/café
1 bar
Room service available

Things to do

24-hour fitness center
Outdoor pool

Family friendly

Cribs/infant beds available
Dry cleaning service
Free area shuttle
Grocery/convenience store
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
Computer station
Meeting rooms
Conference center (14000 square feet of space)

Outdoors

Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Cribs/infant beds available
Down comforter
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

42-inch LCD TV
Digital channels
Pay movies
Premium channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Recycling
Safe

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats only
Up to 25 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 25 for adults, USD 5 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel
Omni Jacksonville Hotel Hotel
Omni Jacksonville Hotel Jacksonville
Omni Jacksonville Hotel Hotel Jacksonville

Frequently asked questions

Does Omni Jacksonville Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.
Is this property pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this property?
Self parking is available for USD 14.00 per night. Valet parking is available for USD 25 per night.
What time is check-in at this property?
Check-in is from 3 PM–2:00 AM.
What time is check-out at this property?
Check-out is at noon.
Where is this property located?
Located in Downtown Jacksonville, this hotel is within a 15-minute walk of Times-Union Center for the Performing Arts and Florida Theatre.

Guest reviews

Overall score and ratings for Omni Jacksonville Hotel

4.2
Very Good
2,127 reviews
5 - Excellent
1,100
4 - Good
610
3 - Okay
253
2 - Mediocre
106
1 - Poor
58
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.3
Property condition

4/5 Good

Verified traveler
Traveled with partner, Traveled with family
Jul 3, 2020
  • Liked: Staff & service, amenities, property conditions & facilities

It was good. Was not as nice as other Omni’s I’ve stayed in.

Stayed 1 night in Jul 2020

1/5

Verified traveler
Jun 30, 2020
    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jun 2020

    5/5 Excellent

    Satisfied, Ga
    Business traveler, Traveled with partner
    Jun 30, 2020
    • Liked: Staff & service, amenities, property conditions & facilities

    With the covid virus being present the hotel was very clean. I still did my own disinfecting as well. The staff was very polite and friendly. I always stay here because of the service.

    Stayed 2 nights in Jun 2020

    4/5 Good

    Verified traveler
    Jun 30, 2020
      This traveler didn’t leave comments with their review
      Stayed 1 night in Jun 2020

      4/5 Good

      Serel, Ga
      Traveled with family and small children
      Jun 29, 2020
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      It’s very friendly and welcoming staff and it’s clean. The only problem was hearing people outside running around at middle of the night.

      Stayed 2 nights in Jun 2020

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