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Outdoor pool
Outdoor pool
Outdoor pool
42-inch flat-screen TV with cable channels, pay movies

Guest reviews

3.9/5 Good
979 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMuseum of Science and History8 min walk
Popular LocationFlorida Theatre2 min drive
Popular LocationTimes-Union Center for the Performing Arts3 min drive
AirportJacksonville, FL (JAX-Jacksonville Intl.)20 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, Balcony, Pool View

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, Balcony, Pool View
  • Room, 1 King Bed, View

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View
  • Junior Suite, 1 Bedroom, Balcony, Partial View (Partial Water View)

    Room amenities

    • 797 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Balcony, Partial View (Partial Water View)
  • Room, 1 King Bed, Balcony, Pool View

    Room amenities

    • 396 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Pool View
  • Room, 1 King Bed, River View (Partial River View)

    Room amenities

    • 396 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, River View (Partial River View)
  • Room, View

    Room amenities

    • 396 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, View
  • Room, River View (Partial River View)

    Room amenities

    • 396 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, River View (Partial River View)

About this area

Jacksonville

Located in Jacksonville, Southbank Hotel Jacksonville Riverwalk is in the city center and on the riverwalk. Florida Theatre and Daily's Place are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or TIAA Bank Field. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Museum of Science and History - 8 min walk
  • Florida Theatre - 2 min drive
  • Times-Union Center for the Performing Arts - 3 min drive
  • Jacksonville Museum of Modern Art - 3 min drive
  • VyStar Veterans Memorial Arena - 3 min drive

Getting around

  • Jacksonville Station - 14 min drive
  • Jacksonville Intl. Airport (JAX) - 20 min drive

About this property

Southbank Hotel Jacksonville Riverwalk

Riverwalk Jacksonville hotel in Downtown Jacksonville, near VyStar Veterans Memorial Arena
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. All 322 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Southbank Hotel Jacksonville Riverwalk offers 322 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of SafeStay (AHLA - USA)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking: USD 10 per day
  • Secured extended parking: USD 15 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5-25 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 22 meeting rooms
  • Conference center (39425 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
2 per room (up to 25 lbs)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 10 for children (approximately)
  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Secured extended parking fee: USD 15 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve onsite parking. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk
Southbank Hotel Jacksonville Riverwalk Hotel
Southbank Hotel Jacksonville Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Southbank Hotel Jacksonville Riverwalk Hotel Jacksonville

Frequently asked questions

Does Southbank Hotel Jacksonville Riverwalk have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.
Is Southbank Hotel Jacksonville Riverwalk pet-friendly?
Yes, Southbank Hotel Jacksonville Riverwalk allows pets (limit 2 per room) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 25 per pet, per night.
How much is parking at this hotel?
Self parking is available for USD 10 per day. Extended parking is available for USD 15 per night.
What time is check-in at this property?
Check-in is from 4:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History and Florida Theatre. VyStar Veterans Memorial Arena and TIAA Bank Field are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for Southbank Hotel Jacksonville Riverwalk

3.9
5 - Excellent
384
4 - Good
316
3 - Okay
154
2 - Mediocre
83
1 - Poor
42
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.9
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Amenities, property conditions & facilities

Stayed 1 night in Jun 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Its is a great place Really enjoyed my stay

    Stayed 1 night in Apr 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Close to the Riverwalk and walking distance to many restaurants.

    Stayed 4 nights in Feb 2020