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Jacksonville Inn & Suites

Property class: 2

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Photo gallery for Jacksonville Inn & Suites

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a wall-mounted light fixture. - Jacksonville Inn & Suites (Jacksonville)
A small, clean kitchenette with a microwave, coffee maker, and a refrigerator. There are two tables with chairs, and a trash can is visible. - Jacksonville Inn & Suites (Jacksonville)
A room with a sofa, a chair, a desk, a television, and a microwave. - Jacksonville Inn & Suites (Jacksonville)
A hotel lobby with a reception desk, a vending machine, a fire extinguisher, and a fire alarm. - Jacksonville Inn & Suites (Jacksonville)
A multi-story hotel with a parking lot in front. - Jacksonville Inn & Suites (Jacksonville)
Jacksonville Inn & Suites provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 2 Queen Beds, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and a wall-mounted light fixture.

Double Room, 2 Queen Beds, Mobility Accessible, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Single Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Mobility Accessible, Non Smoking

A hotel room with a large bed, a nightstand, a bedside table, a window with a geometric patterned blind, and a carpeted floor.

Single Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed, Non Smoking

A bathroom with a granite countertop, a black faucet, a mirror with a light, and a towel dispenser.

Deluxe Single Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Jacksonville is home to Jacksonville Inn & Suites. The area's natural beauty can be seen at Jacksonville Community Park and Lake Jacksonville, while Prairie Land Heritage Museum and David Strawn Art Gallery are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Morgan County Fairgrounds or Future Champions Sport Complex. Visit our Jacksonville travel guide
Map
1914 Southbrooke Rd, Jacksonville, IL, 62650

What's nearby

  • A sunset over a calm lake with dock structures and surrounding trees.
    Lake Jacksonville
    6 min drive - 3.5 miles
  • A historic building with a tall tower, surrounded by trees and a fountain in a courtyard.
    Illinois College
    8 min drive - 4.1 miles
  • Jacksonville Community Park
    3 min drive - 2.4 miles
  • Small Eli Ferris Wheel
    4 min drive - 2.8 miles
  • Big Eli Ferris Wheel #17
    4 min drive - 2.8 miles

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital)
    45 min drive

Restaurants

  • McDonald's
    4 min drive
  • Casey's
    4 min drive
  • Taco Bell
    5 min drive
  • 7 Brew Coffee
    6 min drive
  • Hardee's
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

Frequently asked questions

Is Jacksonville Inn & Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Jacksonville Inn & Suites?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Jacksonville Inn & Suites?

Check-out is at 11:00 AM.

Where is Jacksonville Inn & Suites located?

Situated in Jacksonville, this hotel is within 3 mi (5 km) of Jacksonville Community Park, Jacksonville PetSafe Bark Park, and Small Eli Ferris Wheel. Big Eli Ferris Wheel #17 and Prairie Land Heritage Museum are also within 3 mi (5 km).

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Reviews

Jacksonville Inn & Suites Reviews

8.0

Very Good

8.4

Cleanliness

7.2

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 11 out of 66 reviews
Rating 4 - Poor. 4 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very peasant, service great and room amazing. Definitely would stay there again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the staff is great .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and spacious. They are very modern and technologically updated. The staff is wonderful!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet hotel. The new renovations are underway so only first floor has ice machine btw. Other then that the rooms are clean, new and cozy. Staff is accommodating and friendly. Nice location to freeway for quick access. And also their breakfast was simple but filling. Would recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want basic hotel services, this works. It was clean. Doors locked, shower had hot water, there's a few cold items for breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is in a remodeling process. Rooms were clean and had been refreshed. They are a bit short staffed I believe as they didn't replace towels. But we asked at the desk for more no problem. Breakfast was not great. Coffee, cereal, packaged Danish. OJ, milk and yogurt were room temperature. We ate at a local diner just up the road.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Small outdated- couldn’t use the tv because it wouldn’t connect to wifi due to the remote. Rooms were small and not well equipped with towels, conditioner was jammed. Room was at 88 degrees but was able to bring it down. Owner was super nice, staff could have a been a little nicer but were not mean, just a little unprofessional speaking loudly in another language to other staff while checking in. If you’re wanting a cheap place to lay your head it’s a good price! If you’re wanting a little luxury or space it’s not for you. Other guest were very loud- RUNNING down the hallways- I won’t mark it against them because we didn’t complain, but I’m sure they had to hear it.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a quick overnight but the room was clean and comfortable. Only issue is the sign on the building has the wrong name (says Baymont).which made it hard to find.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.... Missed a coffee pot Staff was fine Hotel in process of renovation We would stay there again Great for the price!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean hotel. Staff courteous and helpful.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Newly renovated rooms are nice. Nothing special but still nice.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean hotel. No breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing the man at the desk was as nice as could be I am sad there was no breakfast
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hot only had two working jets, rest were broken out
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was small. Rooms were clean newly remodeled fridge in room did not work
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't have anything hot for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but milk was in gallon and no hot food
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great other than the mini fridge did not work.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet seat broke in the middle of the night,and there was no one to call. They offered to move me to a different room the next morning, as maintenance didn't come in until 10. I decided to check out and go home instead. Also, there was no hot breakfast, just cold cereal and danish.
Stayed 2 nights in Jul 2026