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SureStay by Best Western Jacksonville Airport

Property class: 2
Guests can start their day with coffee in the lobby or relax after sightseeing at this well-positioned hotel that makes coming and going easy

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Photo gallery for SureStay by Best Western Jacksonville Airport

A hotel room with a large bed, a desk, a TV, and a window with a view. - SureStay by Best Western Jacksonville Airport (Jacksonville)
A self-service breakfast area with a refrigerator, coffee machine, and juice dispenser. - SureStay by Best Western Jacksonville Airport (Jacksonville)
A bathroom with a bathtub, a showerhead, and grab bars. - SureStay by Best Western Jacksonville Airport (Jacksonville)
A parking lot with a red SUV and a white truck, surrounded by palm trees and a building with a brick facade. - SureStay by Best Western Jacksonville Airport (Jacksonville)
An office reception area with a wooden reception desk, a computer, and a signboard. - SureStay by Best Western Jacksonville Airport (Jacksonville)
Econo Lodge Jacksonville in Northside serves continental breakfast and provides free in-room WiFi that actually works. The 24-hour front desk helps with late arrivals, while laundry facilities and self parking add convenience. Regular travelers appreciate its strategic location.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a bed, desk, and TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

A modern hotel room with a bed, desk, and TV.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Double Beds Smoking Room Microwave And Refrigerator Work Desk Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

2 Double Beds Smoking Room Pet Friendly Room Work Desk Microwave Fridge Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Northside neighborhood, SureStay by Best Western Jacksonville Airport is connected to a shopping center. Timucuan Ecological & Historical Preserve and Jacksonville National Cemetery are local landmarks, and some of the area's activities can be experienced at Anheuser-Busch Brewery and FIVE. Check out an event or a game at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Visit our Jacksonville travel guide
Map
1181 Airport Road, Jacksonville, FL, 32218

What's nearby

  • A gazebo, palm trees, and a sign for River City Marketplace.
    River City Market Place
    12 min walk - 0.7 miles
  • A close-up of a jaguar's face with distinctive spotted fur patterns.
    Jacksonville Zoo and Gardens
    10 min drive - 9.2 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    21 min drive - 17.3 miles
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    25 min drive - 24.8 miles
  • A tall red and white lighthouse with a green top, surrounded by palm trees and a cloudy sky.
    Mayport Naval Station
    34 min drive - 26.7 miles

Getting around

  • Jacksonville Station
    18 min drive
  • Jacksonville International Airport (JAX)
    6 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Bojangles
  • Circle K
    4 min drive
  • McDonald's
    19 min walk
  • Circle K
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay by Best Western Jacksonville Airport pet-friendly?

Yes, SureStay by Best Western Jacksonville Airport allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per day. A cleaning fee of USD 25.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western Jacksonville Airport?

Check-out is at 11 AM.

Does SureStay by Best Western Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay by Best Western Jacksonville Airport located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center is 3 mi (4.9 km) away.

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Reviews

SureStay by Best Western Jacksonville Airport Reviews

7.2

Good

7.0

Cleanliness

6.4

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 110 out of 280 reviews
Rating 8 - Good. 57 out of 280 reviews
Rating 6 - Okay. 35 out of 280 reviews
Rating 4 - Poor. 27 out of 280 reviews
Rating 2 - Terrible. 51 out of 280 reviews

Reviews

Verified review

6/10 Okay

cassondra

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in dire need of updating. But the room was clean and price was decent for a short stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Becki

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. Everything went smoothly for me. Room was very clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff making up the very clean rooms - please thank them and tip them when you check out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room which was very clean and the bed was comfortable. I will definitely stay here again when I fly out of JAX in the early morning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pristine clean white sheets and fluffy towels and wash rags in Room 216. The AC was good. The TV was a bit lopsided in the stand. The room itself was very clean- the mini fridge. It was good to have iron-board and hangers too. The ice maker worked. I did not have their breakfast so not sure what was served but I good get hot water to make tea which was very important to me. The steps on the stairs has patches of a dirt looking substance - climbing and facing that made me wonder what the state of the room was gong to be- I didn’t know if I was dirt or worse. I stayed for two days. The room appeared to well insulated from outside (there were people and movement 4th July weekend) I was not bothered one bit. Also, the room darkened well- that was a big deal for me. Thank you for a good 1st stay in Jacksonville Florida
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Bed was great and Continental Breakfast was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Very friendly staff. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ginette

Liked: Cleanliness, staff & service, amenities
Towels and sheets new and clean
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice here and cheap good rates
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Trudy Ann

Liked: Cleanliness
My stay was ok. The outside of the property was sketchy but the room was clean and nice. The breakfast was minimal. Also they charged me $30 to check in early. But overall it was a quick convenient stop right off I-95.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the place was cery clean & comfy. Ms. Cony was amazing.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Aurienta

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. The staff was very courteous and accommodating.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

sherri

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Yes, the air conditioner working fine there were places to eat in other hotels nearby I like this service at the hotel. They said that they had a shuttle to pick you up from the airport and then they try to make me pay for my own shadow because they had a problem with your sister. Then the manager came and picked me up and I kept saying my name to him and he drove by got out and I said my ring to him and he just kept looking around for somebody else. I said I think you’re looking for us He was quite trying to get me to run. Hurry up and run to the car and I had just given up my wheelchair. I was at Ronnie they just were polite.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Andre

Property was close to the airport which was a plus there are a lot of dining facilities and a convenience store within a few minutes walk. I just needed someplace to stay for the night and this was okay.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Easy parking. Great staff
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility however exceptionally clean
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Perfect for a quiet night while traveling
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was probably the best deal around here . Clean , easy , simple , relaxing
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, comfy bed. No coffee maker.
Stayed 1 night in Mar 2025