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SureStay by Best Western Jacksonville Airport

2.0 star property
Guests can start their day with coffee in the lobby or relax after sightseeing at this well-positioned hotel that makes coming and going easy

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Photo gallery for SureStay by Best Western Jacksonville Airport

1 bedroom, desk, blackout drapes, free WiFi - SureStay by Best Western Jacksonville Airport (Jacksonville)
Rainfall showerhead, free toiletries, towels - SureStay by Best Western Jacksonville Airport (Jacksonville)
Restaurant - SureStay by Best Western Jacksonville Airport (Jacksonville)
Exterior - SureStay by Best Western Jacksonville Airport (Jacksonville)
Lobby - SureStay by Best Western Jacksonville Airport (Jacksonville)
Econo Lodge Jacksonville in Northside serves continental breakfast and provides free in-room WiFi that actually works. The 24-hour front desk helps with late arrivals, while laundry facilities and self parking add convenience. Regular travelers appreciate its strategic location.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Northside neighborhood, SureStay by Best Western Jacksonville Airport is connected to a shopping center. Timucuan Ecological & Historical Preserve and Catherine Street Fire Station #3 are local landmarks, and some of the area's activities can be experienced at Anheuser-Busch Brewery and River City Marina. Check out an event or a game at EverBank Stadium, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Visit our Jacksonville travel guide
Map
1181 Airport Road, Jacksonville, FL, 32218

What's nearby

  • Jacksonville_RiverCityMarketPlace_6128100_05
    River City Market Place
    10 min walk - 0.6 miles
  • Jacksonville Zoo and Gardens featuring dangerous animals and zoo animals
    Jacksonville Zoo and Gardens
    10 min drive - 9.2 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    27 min drive - 24.0 miles
  • UF Health Hospital North
    3 min drive - 1.1 miles
  • UF Health North
    3 min drive - 1.1 miles

Getting around

  • Jacksonville Station
    18 min drive
  • Jacksonville International Airport (JAX)
    6 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    19 min walk
  • Circle K
    10 min walk
  • Culver’s
    4 min drive
  • Starbucks
    17 min walk

About this property

SureStay by Best Western Jacksonville Airport

Hotel near Jacksonville Zoo and Gardens
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and laundry facilities at SureStay by Best Western Jacksonville Airport. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A vending machine, coffee/tea in the lobby, and a TV in the lobby
  • A 24-hour front desk
Room features
All 62 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 25-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 2 per night)
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jaxport Inn
Jaxport Inn Jacksonville
Econo Lodge Jacksonville Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Hotel
Econo Lodge Jacksonville
JAX Airport Hotel Jacksonville
JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

Is SureStay by Best Western Jacksonville Airport pet-friendly?

Yes, SureStay by Best Western Jacksonville Airport allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per day. A cleaning fee of USD 25.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SureStay by Best Western Jacksonville Airport?

Check-out is at 11 AM.

Does SureStay by Best Western Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay by Best Western Jacksonville Airport located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center is 3 mi (4.9 km) away.

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Reviews

SureStay by Best Western Jacksonville Airport Reviews

7.0

Good

6.8

Cleanliness

6.0

Amenities

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 80 out of 214 reviews
Rating 8 - Good. 42 out of 214 reviews
Rating 6 - Okay. 26 out of 214 reviews
Rating 4 - Poor. 23 out of 214 reviews
Rating 2 - Terrible. 43 out of 214 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Bed was great and Continental Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Very friendly staff. Would definitely stay there again
Stayed 1 night in Oct 2025

8/10 Good

Trudy Ann

Liked: Cleanliness
My stay was ok. The outside of the property was sketchy but the room was clean and nice. The breakfast was minimal. Also they charged me $30 to check in early. But overall it was a quick convenient stop right off I-95.
Stayed 1 night in Dec 2025

8/10 Good

Ginette

Liked: Cleanliness, staff & service, amenities
Towels and sheets new and clean
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room
Stayed 2 nights in Oct 2025

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice here and cheap good rates
Stayed 1 night in Feb 2025

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the place was cery clean & comfy. Ms. Cony was amazing.
Stayed 3 nights in May 2025

8/10 Good

Aurienta

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. The staff was very courteous and accommodating.
Stayed 1 night in May 2025

6/10 Okay

Andre

Property was close to the airport which was a plus there are a lot of dining facilities and a convenience store within a few minutes walk. I just needed someplace to stay for the night and this was okay.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.
Stayed 1 night in May 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility however exceptionally clean
Stayed 1 night in Mar 2025

8/10 Good

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Easy parking. Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Perfect for a quiet night while traveling
Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was probably the best deal around here . Clean , easy , simple , relaxing
Stayed 1 night in Jan 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, comfy bed. No coffee maker.
Stayed 1 night in Mar 2025

2/10 Terrible

Ollie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, the room had a bad odor to too. It wasnt nothing like the pictures that is on the on the internet. Had to go and buy more towels. It was 3 in my room they woundnt give an extra set of towels with me paying for them. Wasnt please with this hotel at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jhan

Liked: Cleanliness, property conditions & facilities

Not returning

Clean room. Ac/heat not functioning, poor bedding, loud fan in bathroom. Skimpy breakfast, bad coffee
Stayed 1 night in Feb 2025

6/10 Okay

Armstrong

Nothing to be excited about. This is a below average hotel, so don’t have any expectations of it being closed to a GOOD rating. Nevertheless, it’s located in a great area of town, near the airport, restaurants, and shopping centers. I would recommend replacing room couches as they look kind of filthy and extremely used. For the record, I didn’t sit on the couches.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Mar 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room which was very clean and the bed was comfortable. I will definitely stay here again when I fly out of JAX in the early morning.
Stayed 1 night in Mar 2026

2/10 Terrible

Keonna

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking fine room terrible
Stayed 2 nights in Jan 2026

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't as clean as I would have liked and the area was not the safest
Stayed 1 night in Feb 2026