Hyatt Regency Jacksonville

4.0 star property
Upscale riverwalk hotel, walk to Florida Theatre

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May 2024

Hyatt Regency Jacksonville

Photo gallery for Hyatt Regency Jacksonville

Lobby
Ballroom
Exterior
Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board
Serves lunch, dinner, and happy hour

Overview of Hyatt Regency Jacksonville

8.6

Excellent

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Jacksonville.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

225 E Coastline Dr, Jacksonville, FL, 32202
  • Popular LocationFlorida Theatre4 min walk
  • Popular LocationVyStar Veterans Memorial Arena18 min walk
  • Popular LocationTIAA Bank Field3 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)19 min drive

Room options

Executive Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2015
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (St Johns)

cleanliness

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the neighborhood

Jacksonville

Located on the waterfront, Hyatt Regency Jacksonville is in Downtown Jacksonville, a neighborhood in Jacksonville. Florida Theatre and Times-Union Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Check out an event or a game at Baseball Grounds of Jacksonville, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 8 min walk
  • VyStar Veterans Memorial Arena - 18 min walk
  • Prime F. Osborn III Convention Center - 2 min drive
  • TIAA Bank Field - 3 min drive

Getting around

  • Jacksonville Central Station - 11 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • River Club - 7 min walk
  • Ruby Beach Brewing - 4 min walk
  • Super Food and Brew - 7 min walk
  • Urban Grind Coffee Company - 7 min walk
  • Morton's The Steakhouse

About this property

Hyatt Regency Jacksonville

Upscale hotel near TIAA Bank Field
Located close to Florida Theatre and Times-Union Center for the Performing Arts, Hyatt Regency Jacksonville provides a poolside bar, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and a 24-hour front desk
  • Multilingual staff, free newspapers, and a vending machine
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 951 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day; includes in/out privileges)
  • Valet parking on site (USD 39 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business center

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.95 for adults and USD 10.95 for children
  • Self parking fee: USD 29 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hyatt Regency Jacksonville have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Regency Jacksonville pet-friendly?

Yes, Hyatt Regency Jacksonville allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Jacksonville?

Self parking is available for USD 29 per day. Valet parking is available for USD 39 per day.

What time is check-in at Hyatt Regency Jacksonville?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Hyatt Regency Jacksonville?

Check-out is at 11:00 AM.

Where is Hyatt Regency Jacksonville located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Florida Theatre and Times-Union Center for the Performing Arts. Baseball Grounds of Jacksonville and VyStar Veterans Memorial Arena are also within 1 mi (2 km). Jacksonville Central Station is 11 minutes by foot and James Weldon Johnson Park Station is 13 minutes.

Hyatt Regency Jacksonville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1177 reviews" "
Rating 8 - Good. 257 out of 1177 reviews" "
Rating 6 - Okay. 90 out of 1177 reviews" "
Rating 4 - Poor. 68 out of 1177 reviews" "
Rating 2 - Terrible. 70 out of 1177 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2024

8/10 Good

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lobby and restaurants are great, but the rooms are lacking. The beds were not very comfortable and the linen was scratchy. Walls were paper thin and you could hear every person talking outside in the hall.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leticia

Liked: Property conditions & facilities
Very clean
Stayed 3 nights in Mar 2024

2/10 Terrible

John

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived at property and could not shower. Very little water pressure. Flow 2” from the wall at best. Decided to carpet clean at 7am in the hallway. Left dryers on in hallway until 10pm. Couldn’t adjust temp of thermostat in my room up or down. Charged $18 for one toothpaste and $30 for one razor. Area around hotel is not good at all. Yikes. Restaurant staff was great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Feb 2024

6/10 Okay

Laurie

Liked: Cleanliness, staff & service
The hotel’s amenities are great but the rooms could use some servicing. Upgrade the towels, pillows and the in room amenities.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lidubina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people in the lobby are so nice and the restaurante to
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
I stay here every time I come to Jacksonville. Quite disappointed this time around with the cleanliness of the room. There was leftover food in the mini fridge that absolutely reeked, there were multiple strands of hair stuck to the wall in the bathroom, and stains on the bedspread. This hotel is a great location and has otherwise great amenities but this was definitely not a great stay this time around.
Stayed 1 night in Mar 2024

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024