expedia

Overview of Hyatt Regency Jacksonville

Photo gallery

Guest reviews

4.3 / 5Excellent
2,107 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationJacksonville Landing4 min walk
Popular LocationFlorida Theatre4 min walk
Popular LocationTimes-Union Center for the Performing Arts10 min walk
AirportJacksonville, FL (JAX-Jacksonville Intl.)19 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, 2 Queen Beds

    Room, 2 Queen Beds

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible (Shower)

    Room, 2 Queen Beds, Accessible (Shower)

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub

    Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub

    Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible (Shower)

    Room, 1 King Bed, Accessible (Shower)

    Room amenities

    • 364 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, River View

    Room, 2 Queen Beds, River View

    Room amenities

    • 364 sq ft
    • River view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 364 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Studio Suite, 2 Queen Beds

    Studio Suite, 2 Queen Beds

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio Suite, 1 King Bed

    Studio Suite, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite

    Executive Suite

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite (St Johns)

    Suite (St Johns)

    Room amenities

    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Junior Suite

    Junior Suite

    Room amenities

    • 743 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Jacksonville

Located in Jacksonville, Hyatt Regency Jacksonville is in the city center and on the waterfront. Travelers eager for a bit of culture can stop by Daily's Place, while those who have shopping on the agenda may want to visit Jacksonville Landing and St. Johns Town Center. Check out an event or a game at TIAA Bank Field, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Jacksonville Landing - 4 min walk
  • Florida Theatre - 4 min walk
  • Times-Union Center for the Performing Arts - 10 min walk
  • Baseball Grounds of Jacksonville - 17 min walk
  • VyStar Veterans Memorial Arena - 18 min walk

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville, FL (JAX-Jacksonville Intl.) - 19 min drive

Restaurants

  • Market – Coffee shop offering American cuisine. Serves breakfast and lunch daily. Open 24 hours.
  • SHOR Seafood Grill – Restaurant offering seafood. Serves breakfast, lunch, dinner, and light fare daily. Kids' menu available.
  • Tavern – Serves lunch, dinner, and light fare daily, happy hour available. Kids' menu available.

About this property

Hyatt Regency Jacksonville

Riverwalk Jacksonville hotel in Downtown Jacksonville, walk to Jacksonville Landing
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 951 rooms offer free WiFi and free wired Internet, plus iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, premium bedding, and coffee makers.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 20 per day
Valet parking: USD 25 per day
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 21.95 for adults and USD 10.95 for children
3 restaurants and 1 coffee shop/café
1 bar
24-hour room service

Things to do

24-hour fitness center
Outdoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

English
Spanish

Business services

Business center
Conference space (116000 square feet)

Outdoors

Pool sun loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Free cribs/infant beds
Premium bedding

Bathroom

Hair dryer
Shower/tub combination

Entertainment

Cable channels
Flat-screen TV
iPod dock
Pay movies
Premium channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 3 PM - noon
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Pets

  • Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
  • 2 per room (up to 50 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.95 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is required for transportation to and from this property.

Property is also known as

  • Hyatt Jacksonville
  • Hyatt Jacksonville Regency
  • Hyatt Regency Hotel Jacksonville
  • Hyatt Regency Jacksonville
  • Jacksonville Hyatt
  • Jacksonville Hyatt Regency
  • Jacksonville Regency
  • Regency Hyatt
  • Regency Jacksonville
  • Hyatt Jacksonville Riverfront
  • Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Hotel
  • Hyatt Regency Jacksonville Jacksonville
  • Hyatt Regency Jacksonville Hotel Jacksonville
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
1,134
4 - Good
608
3 - Okay
192
2 - Mediocre
107
1 - Poor
66
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

I did like the space,but,I wanted a jacuzzi in the bathroom,it didn't have it. Then,I didn't anybody to clean my room

Stayed 2 nights in Mar 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Expected a lot more for a Hyatt. There was trash between the coffee cups, floors were filthy and the hotel smelled like sewage. There was also an extremely rude female staff worker after hours at the Marketplace. Really rude and was on her personal cell phone talking with her girlfriend while on the clock. Tried interrupting her to just pay for our item and she seemed upset that we did so. Aside from her, most the staff was pleasant.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very average and nothing really special about it.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very clean , good breakfast and friendly staff . BEAUTIFUL view from my room window

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020