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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hyatt Place Jacksonville / St. Johns Town Center

Star Rating
3 out of 5

Photo gallery

Featured Image
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Guest reviews

4.7/5 Exceptional
372 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

4742 Town Center Parkway, Jacksonville, FL

Explore the area

Popular LocationSt. Johns Town Center4 min walk
Popular LocationUniversity of North Florida7 min drive
Popular LocationMemorial Hospital Jacksonville16 min drive
AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318

  • Room, 1 King Bed with Sofa bed

    Photos of Room, 1 King Bed with Sofa bed

    4.9/5 guest room rating

    Room amenities

    • 317 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed

  • Room, Lake View (2 Queenbed & 1 Sofabed)

    Photos of Room, Lake View (2 Queenbed & 1 Sofabed)

    4.5/5 guest room rating

    Room amenities

    • 520 sq ft
    • Lake view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Lake View (2 Queenbed & 1 Sofabed)

  • Room (2 Queenbed & 1 Sofabed)

    Photos of Room (2 Queenbed & 1 Sofabed)

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom (2 Queenbed & 1 Sofabed)

  • Room, 1 King Bed, Lake View

    Photos of Room, 1 King Bed, Lake View

    5/5 guest room rating

    Room amenities

    • 317 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View

  • Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

    Photos of Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

    4.7/5 guest room rating

    Room amenities

    • 434 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

  • Room, 1 King Bed, Accessible

    Photos of Room, 1 King Bed, Accessible

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible

About this area

Jacksonville

Located in Jacksonville, Hyatt Place Jacksonville / St. Johns Town Center is in a shopping district and on a lake. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at TIAA Bank Field.

Map
Popular Location

What's nearby

  • St. Johns Town Center - 4 min walk
  • University of North Florida - 7 min drive
  • Mayo Clinic Florida - 14 min drive
  • Memorial Hospital Jacksonville - 16 min drive
  • The Avenues - 16 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville Intl. Airport (JAX) - 26 min drive

Restaurants

  • Coffee to Cocktails Bar – Open daily.

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront Jacksonville hotel in Southside, walk to St. Johns Town Center
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 160 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include Netflix, hair dryers, and safes.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually-wrapped food options available for breakfast and dinner
Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 5.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: USD 13.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (3272 square feet)

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.00 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is this hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per pet, per night.
How much is parking at this property?
Self parking is available for USD 5.00 per day.
What time is check-in at this hotel?
Check-in is from 3:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hyatt Place Jacksonville / St. Johns Town Center located?
Located in Southside, this hotel is 0.2 mi (0.4 km) from St. Johns Town Center and 2.1 mi (3.3 km) from University of North Florida. The Avenues and Museum of Science and History are also within 12 mi (20 km).

Guest reviews

Overall score and ratings for Hyatt Place Jacksonville / St. Johns Town Center

4.7
Exceptional
372 reviews
5 - Excellent
293
4 - Good
59
3 - Okay
12
2 - Mediocre
4
1 - Poor
4
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

Stacy, Land O Lakes, FL
Jul 8, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience. Clean, close to everything. Staff was very nice.

Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveler
Traveled with partner
Jul 8, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay at Hyatt Place! Very clean, friendly and helpful staff! We will be back!

Stayed 3 nights in Jul 2020

5/5 Excellent

Jeremy, Hahira
Traveled with partner
Jul 6, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and clean rooms and property. Courteous staff

Stayed 2 nights in Jul 2020

4/5 Good

Paul, Savannah, GA
Traveled with family
Jun 30, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

Location is great, close to shopping and numerous dining options.

Stayed 2 nights in Jun 2020

5/5 Excellent

Verified traveler
Jun 30, 2020
  • Liked: Cleanliness, staff & service

The view from my room was excellent.Lots of restaurant around in area

Stayed 1 night in Jun 2020

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