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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Sheraton Jacksonville Hotel

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  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
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About the neighborhood

Map
4742 Town Center Parkway, Jacksonville, FL, 32246

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 miles
  • University of North Florida - 3 min drive - 1.1 miles
  • UNF Arena - 4 min drive - 2.7 miles
  • Mayo Clinic Florida - 9 min drive - 7.2 miles
  • EverBank Stadium - 16 min drive - 12.4 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Hotel near St. Johns Town Center
Located close to University of North Florida, Hyatt Place Jacksonville / St. Johns Town Center provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at The Placery, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, luggage storage, and a 24-hour front desk
  • 5 meeting rooms, ATM/banking services, and a front-desk safe
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 160 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with Netflix and premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hyatt Place Jacksonville / St. Johns Town Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 53 lbs per pet. There's a fee of USD 100.00 per pet, per stay. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Jacksonville / St. Johns Town Center?

Self parking is available for USD 5.00 per day.

What time is check-in at Hyatt Place Jacksonville / St. Johns Town Center?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Place Jacksonville / St. Johns Town Center?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Place Jacksonville / St. Johns Town Center located?

Located in Southside, this hotel is 0.3 mi (0.5 km) from St. Johns Town Center and 1.5 mi (2.5 km) from University of North Florida. The Avenues and EverBank Stadium are also within 9 mi (15 km).

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Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, amenities
Very happy with our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kyana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, swift check in and check out.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is right in the middle of Jacksonville Town Center, very convenient for shopping and restaurants. Our daughter just moved to the area for college, i see lots of stays in our future!
Stayed 1 night in Jun 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Bang for the buck this is my favorite hotel chain by far
Stayed 1 night in Jun 2025

10/10 Excellent

Dionne

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to get just about anywhere in Jax.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Hyatt Place a couple times now and both times were absolutely great experience. Very clean room!
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhe property was just what we needed. It was relaxing, peaceful, with a calming affect.
Stayed 1 night in Jun 2025

10/10 Excellent

Alia

Liked: Cleanliness, amenities, property conditions & facilities
The location is amazing, across the street you will find the very famous mall with all the beautiful brands and many restaurants are in the same location. The hotel itself is nice and bright. We booked a room with a lake view, it was very nice overall
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Antoinette was helpful before we got here and when we checked in. Great place to stay!!
Stayed 1 night in May 2025

10/10 Excellent

LaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will be staying again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to all the shopping
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the room was clean and modern.
Stayed 3 nights in Feb 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Overall cleanliness was appreciated. I don’t know if it was because I was in and out more than usual or not, but I’ve never had a hotel stay where housekeeping knocked on the door asking if we wanted our room cleaned each day we were there.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maricel

Liked: Cleanliness, amenities, property conditions & facilities
I 100% recommend this hotel. Is clean, very good location. I loved it!
Stayed 1 night in May 2025

10/10 Excellent

Jo Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here. Walk to restaurants and shops, warm pool, nice breakfast and gteat staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

YaNella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice and amazing staff
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, next to major dining options and outdoor mall shopping. Extremely convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

NANCY

Only stayed one night after flight in then on to our destination. Very pleasant stay.
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St. John’s town center with shops and restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and efficient area was spootless
Stayed 4 nights in May 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

I loved the back patio and the sunset. The room and breakfast was fantastic too!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
So beautiful loved it!! Will try again with no REGRETS TY!!
Stayed 1 night in May 2025

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Town Center with lots to do, but seemed like you weren't in the city. The area by the lake was lovely.
Stayed 1 night in Mar 2025