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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Lake View (2 Queenbed & 1 Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed) | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Shower/tub combination
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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Property amenity

Sheraton Jacksonville Hotel

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  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
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About the neighborhood

Map
4742 Town Center Parkway, Jacksonville, FL, 32246

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 miles
  • University of North Florida - 3 min drive - 1.1 miles
  • UNF Arena - 4 min drive - 2.7 miles
  • Mayo Clinic Florida - 9 min drive - 7.2 miles
  • EverBank Stadium - 16 min drive - 12.4 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Hotel near St. Johns Town Center
Located close to University of North Florida, Hyatt Place Jacksonville / St. Johns Town Center provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at The Placery, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • ATM/banking services, a front-desk safe, and a banquet hall
  • A computer station, 4 meeting rooms, and smoke-free premises
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 160 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with Netflix and premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hyatt Place Jacksonville / St. Johns Town Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place Jacksonville / St. Johns Town Center?

Self parking is available for USD 5.00 per day.

What time is check-in at Hyatt Place Jacksonville / St. Johns Town Center?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Place Jacksonville / St. Johns Town Center?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Place Jacksonville / St. Johns Town Center located?

Located in Southside, this hotel is 0.3 mi (0.5 km) from St. Johns Town Center and 1.5 mi (2.5 km) from University of North Florida. The Avenues and EverBank Stadium are also within 9 mi (15 km).

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Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Perfect location to get just about anywhere in Jax.
Stayed 1 night in May 2025

10/10

We loved our stay at this hotel. The rooms are spacious and well maintained. This property is close to all the nice restaurants and shopping centers. Great place to stay with your family and friends.
Stayed 1 night in Jun 2025

10/10

The staff was wonderful! Antoinette was helpful before we got here and when we checked in. Great place to stay!!
Stayed 1 night in May 2025

10/10

Great place! Will be staying again!
Stayed 2 nights in Apr 2025

10/10

Very convenient to all the shopping
Stayed 1 night in May 2025

10/10

The location and the room was clean and modern.
Stayed 3 nights in Feb 2025

10/10

I 100% recommend this hotel. Is clean, very good location. I loved it!
Stayed 1 night in May 2025

10/10

Our second time here. Walk to restaurants and shops, warm pool, nice breakfast and gteat staff.
Stayed 2 nights in Apr 2025

10/10

It’s a wonderful place to stay!!
Stayed 1 night in Mar 2025

10/10

Very nice place, next to major dining options and outdoor mall shopping. Extremely convenient.
Stayed 1 night in Apr 2025

10/10

Excellent service and amenities
Stayed 1 night in Apr 2025

10/10

Loved the nice and amazing staff
Stayed 1 night in Apr 2025

10/10

The staff were friendly and efficient area was spootless
Stayed 4 nights in May 2025

10/10

Only stayed one night after flight in then on to our destination. Very pleasant stay.
Stayed 1 night in Apr 2025

8/10

Close to St. John’s town center with shops and restaurants
Stayed 2 nights in Apr 2025

10/10

Well kept property. This was my second stay at the hotel. Very nice employees, courteous and professional. Alberto
Stayed 2 nights in May 2025

10/10

Will stay again
Stayed 1 night in Mar 2025

10/10

So beautiful loved it!! Will try again with no REGRETS TY!!
Stayed 1 night in May 2025

10/10

Very nice and comfortable hotel. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10

We stayed at this hotel for a dance competition and will definitely be back
Stayed 2 nights in Feb 2025

10/10

It was exactly what I needed.
Stayed 1 night in Apr 2025

10/10

Well, we thought we were going to be at the Hyatt Regency in downtown but turned out we booked the other Hyatt colder to home and in an area full of restaurants and shops. The room is nice, big and feels and looks clean!! We had a nice stay! We would do it again!!! Saw more of Jacksonville, very nice!!
Stayed 1 night in May 2025

10/10

I loved the back patio and the sunset. The room and breakfast was fantastic too!!
Stayed 1 night in Mar 2025

10/10

Great location in the Town Center with lots to do, but seemed like you weren't in the city. The area by the lake was lovely.
Stayed 1 night in Mar 2025

6/10

My whole family called the hotel prior to be on the same floor if possible and I was told yes even when I checked in the person said it will be done. Every family member was on a different floor.
Stayed 3 nights in May 2025