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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Suburban hotel with free breakfast and a 24-hour business center

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated
Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated
Interior
Exterior
Reception

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 20.9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 1.4 miles
  • St. Johns Town Center - 7 min drive - 4.9 miles
  • University of North Florida - 9 min drive - 6.2 miles
  • EverBank Stadium - 12 min drive - 8.6 miles
  • Jacksonville Naval Air Station - 19 min drive - 13.6 miles

Getting around

  • San Marco Station - 9 min drive
  • Jacksonville Station - 19 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Dave & Buster's - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A TV in the lobby, a computer station, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 75 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Self parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.5 mi (2.4 km) from Saint Vincent's Medical Center Southside and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

Reviews

4.8
Rating 10 - Excellent. 132 out of 1004 reviews
Rating 8 - Good. 138 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 165 out of 1004 reviews
Rating 2 - Terrible. 443 out of 1004 reviews

4.8/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that they are pet friendly.
Stayed 1 night in Feb 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities
The truth is that I was pleasantly surprised by my stay at this hotel, especially because of how clean the room and common areas were.
Stayed 1 night in Mar 2025

8/10 Good

OMAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as the pictures. Dirty on the room wall and cigarette burns in mattress and blanket.
Stayed 1 night in May 2025

4/10 Poor

Mounir

Liked: Amenities
Disliked: Cleanliness
The manager was very nice but I saw him in the checkout wish I meet him when I ask the front desk to change my room to a different room but was no luck
Stayed 2 nights in Apr 2025

6/10 Okay

husam

Liked: Staff & service
Rooms and bathrooms NEEDS BIG TIME ATTENTION cleanllesness wise
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read the reviews was expecting the worse but it wasnt bad like the reviews claimed. Would stay there again. Room was clean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place to stay
Stayed 1 night in Feb 2025

2/10 Terrible

Jared

Disliked: Cleanliness, property conditions & facilities
Not a place to stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

2/10 Terrible

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, this property needs a LOT of work.... plumbing, cleanliness. Bathtub leaked, bathtub floor was cracked.
Stayed 1 night in Mar 2025

6/10 Okay

Audrey

Disliked: Cleanliness
Not the greatest. Staff was okay, but the rooms are dirty, its pretty noisy, and not in the safest area.
Stayed 3 nights in Mar 2025

2/10 Terrible

Dawn

Disliked: Property conditions & facilities
Mike the manager is a slave that goes what his master says an is a puppet that is being used to manipulate people with his culture of dizzying snakes
Stayed 3 nights in Apr 2025

4/10 Poor

Yader José

Liked: Amenities
Disliked: Property conditions & facilities
Regular
Stayed 1 night in Mar 2025

2/10 Terrible

Dawn

Disliked: Staff & service, property conditions & facilities
The check in process was a training moment. The desk kept my deposit an has some false information on the check out document. I never used any credit card information with this establishment. Don’t pay cash they will keep it. The rooms are not very sanitary due to all the sick people coming in from Mayo Clinic. The carpet needs to be replaced.
Stayed 3 nights in Apr 2025

2/10 Terrible

Peggy

Disliked: Staff & service, amenities
Noisy most of the night! Id like a refund! Tryied to rest due to my Mom in the hospital but only got about 3 hrs rest if that! I wont book with Expedia if at least part of my room isnt refunded. Manager was notified about noise & receptionist smoking near the entrance. Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

4/10 Poor

Antenisha

Disliked: Staff & service
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Amenities
Every thing is in good shape and working but the TV channels could be better. The staff is friendly and helpful. The most bang for the buck.
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Worst experience ever!! We left the place!!
Stayed 2 nights in Feb 2025

4/10 Poor

Ross

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was terrible
Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly front desk staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Dwayne

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Alot roaches and dirty clean, turn on wrong side and have sit wait on a room. I have of the roaches. Manager show refund me. I feel steal of this experience
Stayed 3 nights in Mar 2025

6/10 Okay

Belinda S.

Disliked: Cleanliness, property conditions & facilities
There were issues with the water in the sink and bath tub. The shower did not work properly and the sink did not drain properly. The water in the shower would not come out of the spout. I reported it to tha staff