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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

2.0 star property
Travelers start their day with a continental breakfast and tackle tasks at the business center while enjoying attentive staff who make everyone feel at home

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Photo gallery for Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated - Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint (Jacksonville)
Exterior - Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint (Jacksonville)
Business center - Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint (Jacksonville)
Exterior - Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint (Jacksonville)
Reception - Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint (Jacksonville)
Near HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint offers continental breakfast, a garden retreat, in-room WiFi, a 24-hour business center, and laundry facilities. Guests consistently praise the helpful staff.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Suite, 1 Queen Bed with Sofa bed

Signature Suite, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, individually decorated

Signature Suite, 1 Queen Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint is in a shopping district and near a boardwalk/promenade. Travelers who have shopping on the agenda can visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Visit our Jacksonville travel guide
Map
4940 Mustang Road, Butler Blvd./Southpoint, Jacksonville, FL, 32216

What's nearby

  • Jacksonville_SaintVincentsMedicalCenterSouthside_6156516_01
    Saint Vincent's Medical Center Southside
    1 min drive - 1.1 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    6 min drive - 5.1 miles
  • Jacksonville_MayoClinicFlorida_6127706_04
    Mayo Clinic Florida
    14 min drive - 11.8 miles
  • F/A-18 Hornets at NAS Jacksonville
    Jacksonville Naval Air Station
    22 min drive - 21.8 miles
  • Dog Wood Park of Jacksonville
    2 min drive - 1.9 miles

Getting around

  • San Marco Station
    10 min drive
  • Jacksonville Station
    21 min drive
  • Jacksonville International Airport (JAX)
    28 min drive

Restaurants

  • Chick-fil-A
    8 min walk
  • McDonald's
    6 min walk
  • Cracker Barrel
    6 min walk
  • Whataburger
    9 min walk
  • Applebee's Grill + Bar
    2 min walk

About this property

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Hotel near Saint Vincent's Medical Center Southside
Located close to HCA Florida Memorial Hospital, Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint provides free continental breakfast, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, express check-in, and a front-desk safe
  • Multilingual staff, a computer station, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 75 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • On-request microwaves, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, MobilePay, and Cash App
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to local guests.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hometown Inn Jacksonville
Hometown Jacksonville
Hometown Inn Jacksonville Butler Blvd./Southpoint
Hometown Inn Butler Blvd./Southpoint
Hometown Jacksonville Butler Blvd./Southpoint
Hometown Butler Blvd./Southpoint

Frequently asked questions

Is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-in start time: 3 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint located?

Located in Southside, this hotel is 1.4 mi (2.3 km) from Saint Vincent's Medical Center Southside and within 6 mi (10 km) of HCA Florida Memorial Hospital and St. Johns Town Center. The Avenues and University of North Florida are also within 6 mi (10 km).

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Reviews

Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint Reviews

5.0

4.8

Cleanliness

6.0

Location

6.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 1004 reviews
Rating 8 - Good. 148 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 162 out of 1004 reviews
Rating 2 - Terrible. 420 out of 1004 reviews

Reviews

4/10 Poor

Jessica Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was gross and the entire first floor smelled like sewage daily... then overwhelming air fresheners to cover... a cleaning crew needs locked in this hotel with buckets of water, rags, and toothbrushes for a full detail from ceiling to floor. Every crack and crevice is dirty including urine stains in grout around toilet. The linens are stained and gross looking. The water pressure was poor and continued to run for a long time after turning off before stopping. I could go on. only saving grace- receptive, nice staff that attempted to address my issues. The "new clean linens" were stained also. Overall, gross. The nice and wellmeaning staff don't save it.
Stayed 2 nights in Dec 2025

8/10 Good

ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great price for a place to lay your head

The people were nice , the price was great . I just the place needs a good deep cleaning. The walls need some new paint , cabinets need updating and carpets need a deep clean
Stayed 3 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Amenities
Very Clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that they are pet friendly.
Stayed 1 night in Feb 2025

8/10 Good

Taina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the staff for making my check- in experience the best!
Stayed 1 night in Mar 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities
The truth is that I was pleasantly surprised by my stay at this hotel, especially because of how clean the room and common areas were.
Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly front desk staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly but that was about the only positive. They were helpful, polite and in general just nice when interacting with them. Pictures were dressed up way too much and didn't reflect the room condition. When I checked into my room there were chip crumbs all over the floor and nightstand. Bathroom smelled so strongly of mildew that even with the door closed it covered the whole room. Sticky parts on the carpet led me to always wear shoes in the room. Leaving the room the whole building has a weird smell. Had a $50 deposit due on check-in don't remember seeing that when reserving but could've been my fault missing it. I had the money to cover but I think there should be more noticeable communication stating that for people who may not have that extra $50. Walls and doors were beyond thin, could hear the room next to me having a normal conversation all throughout the night keeping me awake. Hotels right next to it were similar price and I would recommend anyone check out those ones instead as there's no way it could be worse than this one.
Stayed 3 nights in Dec 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Recommendations

Stay was ok. I recommend replacing carpet in hallway with tiles. And more comfortable sheets and comforters(blankets)
Stayed 1 night in Apr 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness

I wont stay again

Room dirty and smelled awful. Front desk at check in was very nice
Stayed 1 night in Mar 2025

4/10 Poor

Georgia

Liked: Staff & service
Disliked: Property conditions & facilities
I will say, this hotel is budget friendly and the staff were nice. But the room was very humid and damp- the floors were wet when we checked in at 7pm, both the bathroom and the carpet. The room looked shabby and the walls were dirty. The hallway reeked of smoke and marijuana even though it was a non smoking floor, and the hallways had so much caked on layers of dust it was really gross. They obviously don’t get cleaned. But the worst was that bed had the most uncomfortable mattress I have ever been on. All springs. We were booked for 2 nights but only stayed one it was so horrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hope

Liked: Staff & service, room comfort
I stayed at the motel with a no smoking room. It was wonderful. I slept good. I did notice that the big mirror by the TV was smudged a bit. Also the walls had something on it which made it look not really clean. But other than that no complaints
Stayed 2 nights in Jun 2025

6/10 Okay

paul

Liked: Staff & service, property conditions & facilities
Place was ok for a night. Guests were kind of sketchy but my dog likes yelling at crackheads so it was nice for him.
Stayed 1 night in Jul 2024

10/10 Excellent

JOHN

Liked: Amenities
Every thing is in good shape and working but the TV channels could be better. The staff is friendly and helpful. The most bang for the buck.
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's are alwsome,the room's was clean for the price we paid i want complain
Stayed 2 nights in Nov 2024

2/10 Terrible

amy r

The lady at the office was friendly, but the room, was clean, bathroom clean, but boyfriend got bit up by bedbugs, send the pics to expedia, which send some money back, but the hotel would not refund.Will not be going back
Stayed 1 night in May 2025

8/10 Good

Luis

Liked: Amenities, property conditions & facilities
It was clean and safe. Friendly stafd
Stayed 1 night in Jul 2024

4/10 Poor

Joyce

Disliked: Staff & service
Overall for what you pay the hotel was what you expect. The surrounding area was very quiet and cute. We had a room with a pull out sofa, because my husband is paralyzed and in a power chair. I have a lift that has to roll under a bed to get him in it. I went to the front desk to get linens, and was told they would not have any available until the morning. I explained why I needed them, and still no linenes were provided. This was a 1st.
Stayed 1 night in Jul 2025

10/10 Excellent

Fred

Liked: Staff & service, amenities, property conditions & facilities
Good for the price
Stayed 3 nights in May 2024

8/10 Good

Yuniesky

Liked: Cleanliness
Good condition and service
Stayed 1 night in Mar 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady when i checked in for my family, knowing she coukd had not capred and sold the room to someone else. We do appreciate how quiet the hallways was too. We do like the room alot and especially the bathroom bc it had a tub option, instead of tapking a shower.
Stayed 1 night in Oct 2024

4/10 Poor

Albert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good place for family
Stayed 1 night in Mar 2024

10/10 Excellent

Tonya

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff and owners have been so kind and helpful. They seen I was going through something upon my arrival and stay and offered me leniency with my deposit and accommodated me with my misunderstanding with my stay over. I have much love and respect for the people here. Thank you all so much.
Stayed 1 night in Jul 2024

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
It was cool bathroom had hair and dirt on the floor
Stayed 2 nights in Mar 2024