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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Hotel with free breakfast, near St. Johns Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior
Exterior
Property amenity
Free daily buffet breakfast
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(76 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(69 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246

What's nearby

  • St. Johns Town Center - 10 min walk - 0.6 miles
  • University of North Florida - 1 min drive - 0.5 miles
  • UNF Arena - 4 min drive - 2.1 miles
  • Mayo Clinic Florida - 8 min drive - 6.6 miles
  • EverBank Stadium - 16 min drive - 11.6 miles

Getting around

  • Jacksonville Station - 25 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • Chick-fil-A
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel near St. Johns Town Center
Located close to University of North Florida, Holiday Inn Express & Suites Jacksonville - Town Center by IHG provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Express check-out, multilingual staff, and ATM/banking services
  • A water dispenser, a TV in the lobby, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 99 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Jacksonville - Town Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jacksonville - Town Center by IHG located?

Located in Southside, this hotel is within a 15-minute walk of Topgolf and St. Johns Town Center. UNF Arena and University of North Florida are also within 3 mi (5 km).

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Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1005 reviews
Rating 8 - Good. 131 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location
Stayed 1 night in Aug 2025

8/10 Good

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel with friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Indiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proxinty to restaurants, activities like top golf and breakfast availability
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St Johns Towncenter close by is a very big plus. I really loved this area and will stay again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities
Clean hotel, would stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
I feel very safe and comfortable. I would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alacia

Liked: Cleanliness, property conditions & facilities
Very clean rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Keyshla

Liked: Cleanliness, amenities, property conditions & facilities
Great service, quality, and food!
Stayed 2 nights in Jun 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel close to UNF! Great staff and amenities!
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Staff was very helpful. Shopping and restaurants nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kennedi

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Liked: Amenities
Friendly staff, quick check-in, greeted as Member. Clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere was friendly and caring.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mia

Liked: Staff & service, amenities, property conditions & facilities
The staff, property and location were amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, room super cleaned and breakfast amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Convince to shopping and eateries. Very clean hotel, The staff was amazing. Breakfast very good with several options. I would stay here again in a heartbeat.
Stayed 3 nights in Jun 2025

10/10 Excellent

Therone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient and quick check in…..good breakfast in the morning
Stayed 1 night in Apr 2025

10/10 Excellent

Judylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at the front desk. Great stay very clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Holiday Inn Express & Suites Jacksonville – Town Center and was thoroughly impressed. The location is fantastic — just steps from St. Johns Town Center and close to restaurants, shopping, and attractions like TopGolf. The staff were friendly and attentive, making check-in smooth and quick. My room was spotless, spacious, and well-lit, with a comfortable bed and plenty of outlets for charging devices. The Wi-Fi was fast and reliable, perfect for both work and streaming.
Stayed 1 night in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
Easy, pleasant and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at check in, Lydia I believe, was the most pleasant person at the front desk I have encountered in a long time. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Ashleigh was amazing at helping with anything i needed and making sure my stay was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was amazing
Stayed 1 night in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast as well, safe and clean property.
Stayed 3 nights in Feb 2025