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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

A multi-story hotel with a modern design, featuring a covered entrance and a parking area with handicapped accessibility. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
A breakfast bar with a digital menu display, various food dispensers, and a yogurt machine. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
A hotel room with two beds, a desk, a chair, and a large window with a view. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
A Holiday Inn Express & Suites lobby with a reception desk, seating area, and a view of the outside. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
A coastal cityscape with a long beach, a large hotel with a curved facade, and a clear sky. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
St. Johns Town Center and University of North Florida are located near Holiday Inn Express & Suites Jacksonville - Town Center by IHG, which provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, wardrobe, and artwork on the walls.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(103 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, desk, chair, TV, wardrobe, and artwork on the walls.

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

A hotel room with a bed, desk, chair, TV, wardrobe, and artwork on the walls.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(89 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

A hotel room with a bed, a blue sofa, a desk, a chair, a lamp, and a painting on the wall.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a blue sofa, a small table, and a painting on the wall.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a desk, a chair, a lamp, and a painting on the wall.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is near a train station. Tree Hill Nature Center and Cradle Creek Preserve reflect the area's natural beauty and area attractions include Jacksonville Zoo and Gardens and Wilson Center For the Arts. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including winery tours. Visit our Jacksonville travel guide
Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246

What's nearby

  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    14 min walk - 0.8 miles
  • A modern building with large glass windows and a curved facade.
    University of North Florida
    1 min drive - 0.5 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    16 min drive - 12.4 miles
  • A tall red and white lighthouse with a green top, surrounded by palm trees and a cloudy sky.
    Mayport Naval Station
    25 min drive - 18.1 miles
  • Topgolf
    3 min walk - 0.2 miles

Getting around

  • Jacksonville Station
    25 min drive
  • Jacksonville International Airport (JAX)
    29 min drive

Restaurants

  • Chick-fil-A
    20 min walk
  • The Cheesecake Factory
    3 min drive
  • Texas Roadhouse
    20 min walk
  • McDonald's
    18 min walk
  • Firehouse Subs
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Jacksonville - Town Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jacksonville - Town Center by IHG located?

Located in Southside, this hotel is within 1 mi (2 km) of Topgolf and St. Johns Town Center. UNF Arena and University of North Florida are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 823 out of 1004 reviews
Rating 8 - Good. 123 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good rooms, good shower, great breakfast. free parking, great location. 10 minutes from Mayo Clinic.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Chernda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and looked just as described. We loved our overnight stay. I will definitely book here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite. The rooms very very clean and breakfast was yummy and convenient.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and called the front desk for early check-in. The front desk staff was very helpful and got the room for us ready before 1 pm. The room was clean and the cleaning schedule rotating light clean and deep clean worked out for us. The breakfast was ok. If it can add hot oatmeal or grits, it will be perfect. We had a great stay.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was nice, beds were comfy, it was very close to UNF and other stores and restaurants we needed to go to. Many routes that avoided the freeway.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Manta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!! The property was exceptionally clean, breakfast was perfect for my son, and the staff was helpful! I would stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and the property was well maintained, we had a great experience!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location !!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room and the hotel itself was very clean. Would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Emmaline

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, yummy breakfast & close shopping.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice rooms, great breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Aymmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious super clean breaks fast was fresh and everything was clean. Staff super friendly and safe area
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jannette

Liked: Staff & service
Breakfast was good, parking felt safe, staff friendly, attentive and very helpful. I will stay there again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Really really great place.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent customer service and very friendly, parking is terrific. Just a really great stay and will definitely be back.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness , property , staff was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Karen

Staff are super friendly and helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cincy

Liked: Cleanliness, amenities, property conditions & facilities
Very caring staff check in was a breeze and good coffee and breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to everything
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rested well for one night. We appreciated the big door that separates the bedroom from the bathroom area and, thus, any noise from the hallway. We’ll be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great location and the breakfast was phenomenal!! Highly recommend!!
Stayed 2 nights in Feb 2026