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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Relax by the outdoor pool or grab a snack from the convenience store. Enjoy great amenities like free WiFi and express check-out.

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Free daily buffet breakfast - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
A coastal cityscape with a long beach, a large hotel with a curved facade, and a clear sky. - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Exterior - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Property amenity - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers a warm welcome with a breakfast buffet, convenience store, and dry cleaning services. Unwind by the outdoor pool or get active at the gym while staying connected with in-room WiFi; previous guests rave about the helpful staff and location.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(98 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(83 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is near a train station. Cradle Creek Preserve and Timucuan Ecological & Historical Preserve reflect the area's natural beauty and area attractions include Jacksonville Zoo and Gardens and Jacksonville Arboretum and Gardens. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Spend some time exploring the area's activities, including winery tours. Visit our Jacksonville travel guide
Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246

What's nearby

  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    14 min walk - 0.8 miles
  • A modern building with large glass windows and a curved facade.
    University of North Florida
    1 min drive - 0.5 miles
  • A large building with a covered entrance and multiple flags.
    Morocco Shrine Center
    3 min drive - 1.7 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    16 min drive - 12.5 miles
  • Topgolf
    3 min walk - 0.2 miles

Getting around

  • Jacksonville Station
    25 min drive
  • Jacksonville International Airport (JAX)
    29 min drive

Restaurants

  • Chick-fil-A
    20 min walk
  • The Cheesecake Factory
    3 min drive
  • McDonald's
    18 min walk
  • Texas Roadhouse
    20 min walk
  • Firehouse Subs
    16 min walk

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Hyatt Place Jacksonville / St. Johns Town Center
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  • Pet friendly
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9.2 out of 10, Wonderful, 1,075 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Jacksonville - Town Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jacksonville - Town Center by IHG located?

Located in Southside, this hotel is within 1 mi (2 km) of Topgolf and St. Johns Town Center. University of North Florida is 2.3 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 823 out of 1007 reviews
Rating 8 - Good. 125 out of 1007 reviews
Rating 6 - Okay. 33 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Elaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, yummy breakfast & close shopping.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice rooms, great breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aymmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious super clean breaks fast was fresh and everything was clean. Staff super friendly and safe area
Stayed 1 night in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Really really great place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent customer service and very friendly, parking is terrific. Just a really great stay and will definitely be back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness , property , staff was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Staff are super friendly and helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to everything
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cincy

Liked: Cleanliness, amenities, property conditions & facilities
Very caring staff check in was a breeze and good coffee and breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rested well for one night. We appreciated the big door that separates the bedroom from the bathroom area and, thus, any noise from the hallway. We’ll be back!
Stayed 1 night in May 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great location and the breakfast was phenomenal!! Highly recommend!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good for the stay with lots of nearby restaurants and a publix down the road. Staff was great, everything was super clean, really safe parking and lighting at night. the room was very spacious and clean.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Loved the room. Staff are friendly and helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms. Excellent stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vivianne

Liked: Cleanliness, amenities, property conditions & facilities
Great place.. Super nice people at the front desk.. room was clean and has a microwave and fridge. Super close to UNF, shops and stores. Loved it!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were so nice and the room was so quiet - we slept so well!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Very kind at the front desk the hotel is very nice very clean and very quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susana D

Liked: Cleanliness, amenities, property conditions & facilities
Great space, attentive staff and round the clock coffee and hot water! Clean and convenient location.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Town Center and to the UNF campus. Room was very clean. Breakfast offered many choices, hot and cold. Great coffee (avaliable 24/7). Highly recommend
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff had to stay an extra day and the front desk person, Ashley made it so easy!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I checked in until checkout, the staff was friendly, caring, and accommodating. The desk clerk at check-in went out of her way to accommodate my needs. The room was clean and spacious. The breakfast was excellent. Would definitely stay here again!
Stayed 1 night in Mar 2026