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Holiday Inn Express & Suites Jacksonville - Town Center by IHG

2.5 star property
Relax by the outdoor pool or grab a snack from the convenience store. Enjoy great amenities like free WiFi and express check-out.

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Photo gallery for Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Exterior - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Property amenity - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Point of interest - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Free daily buffet breakfast - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Exterior - Holiday Inn Express & Suites Jacksonville - Town Center by IHG (Jacksonville)
Holiday Inn Express & Suites Jacksonville - Town Center, an IHG Hotel offers a warm welcome with a breakfast buffet, convenience store, and dry cleaning services. Unwind by the outdoor pool or get active at the gym while staying connected with in-room WiFi; previous guests rave about the helpful staff and location.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Standard Room | Down comforters, pillowtop beds, in-room safe, desk

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications, Walk In Shower)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Communications, Walk In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Holiday Inn Express & Suites Jacksonville - Town Center by IHG is near a train station. Tree Hill Nature Center and Timucuan Ecological & Historical Preserve reflect the area's natural beauty and area attractions include Jacksonville Zoo and Gardens and Hands on Children's Museum. Looking to enjoy an event or a game while in town? See what's happening at EverBank Stadium or Morocco Shrine Center. Spend some time exploring the area's activities, including winery tours. Visit our Jacksonville travel guide
Map
10573 BRIGHTMAN BOULEVARD, Jacksonville, FL, 32246

What's nearby

  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    10 min walk - 0.6 miles
  • Jacksonville_UniversityofNorthFlorida_6127797_04
    University of North Florida
    1 min drive - 0.5 miles
  • Jacksonville_MoroccoShrineCenter_553248621532654546_03
    Morocco Shrine Center
    2 min drive - 1.9 miles
  • Jacksonville_MayoClinicFlorida_6127706_04
    Mayo Clinic Florida
    9 min drive - 6.6 miles
  • Topgolf
    3 min walk - 0.2 miles

Getting around

  • Jacksonville Station
    25 min drive
  • Jacksonville International Airport (JAX)
    29 min drive

Restaurants

  • Chick-fil-A
    20 min walk
  • McDonald's
    18 min walk
  • The Cheesecake Factory
    3 min drive
  • Texas Roadhouse
    20 min walk
  • Ted's Montana Grill
    3 min drive

About this property

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

Hotel near St. Johns Town Center
Located close to University of North Florida, Holiday Inn Express & Suites Jacksonville - Town Center by IHG provides a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, a computer station, and 3 meeting rooms
  • ATM/banking services, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 99 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (30 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jacksonville Town Center
Holiday Inn Express
Holiday Express Jacksonville Town Center
Holiday Express
Holiday Inn Express Jacksonville Town Center Hotel
Holiday Inn Express Jacksonville Town Center
Hotel Holiday Inn Express & Suites Jacksonville - Town Center
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Suites Jacksonville Town Center
Holiday Inn Express Suites Jacksonville Town Center by IHG
Holiday Inn Express Suites Jacksonville Town Center an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Jacksonville - Town Center by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Jacksonville - Town Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Jacksonville - Town Center by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Jacksonville - Town Center by IHG located?

Located in Southside, this hotel is within 1 mi (2 km) of Topgolf and St. Johns Town Center. Morocco Shrine Center and UNF Arena are also within 3 mi (5 km).

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Reviews

Holiday Inn Express & Suites Jacksonville - Town Center by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 821 out of 1006 reviews
Rating 8 - Good. 126 out of 1006 reviews
Rating 6 - Okay. 30 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice rooms, great breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent customer service and very friendly, parking is terrific. Just a really great stay and will definitely be back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Staff are super friendly and helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to everything
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Location, cleanliness , property , staff was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cincy

Liked: Cleanliness, amenities, property conditions & facilities
Very caring staff check in was a breeze and good coffee and breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great location and the breakfast was phenomenal!! Highly recommend!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vivianne

Liked: Cleanliness, amenities, property conditions & facilities
Great place.. Super nice people at the front desk.. room was clean and has a microwave and fridge. Super close to UNF, shops and stores. Loved it!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time I checked in until checkout, the staff was friendly, caring, and accommodating. The desk clerk at check-in went out of her way to accommodate my needs. The room was clean and spacious. The breakfast was excellent. Would definitely stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susana D

Liked: Cleanliness, amenities, property conditions & facilities
Great space, attentive staff and round the clock coffee and hot water! Clean and convenient location.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Very kind at the front desk the hotel is very nice very clean and very quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms. Excellent stay
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were so nice and the room was so quiet - we slept so well!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and at check-in the person was very courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nazia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Very comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, property conditions & facilities
Clean, great service
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Very clean facility and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and excellent customer service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a nice lobby and the rooms were excellent. The TV had streaming options, and the bed was very comfortable
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

AYMAN

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good condition and the staff was friendly. The breakfast was basic and no variety.
Stayed 6 nights in Feb 2026