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Holiday Inn Express & Suites Jacksonville Airport by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Jacksonville Airport by IHG

A spacious lobby with a high ceiling, a central seating area with sofas and armchairs, a staircase to an upper level, and a reception desk in the background. - Holiday Inn Express & Suites Jacksonville Airport by IHG (Jacksonville)
A conference room with a long table, chairs, a TV, and a patterned wall. - Holiday Inn Express & Suites Jacksonville Airport by IHG (Jacksonville)
A hotel room with a bed, a desk, a chair, a sofa, and a small table. - Holiday Inn Express & Suites Jacksonville Airport by IHG (Jacksonville)
A swimming pool with a diving board and lounge chairs. - Holiday Inn Express & Suites Jacksonville Airport by IHG (Jacksonville)
A breakfast bar with a variety of food options, including cereal, fruit, yogurt, eggs, and milk. - Holiday Inn Express & Suites Jacksonville Airport by IHG (Jacksonville)
You can look forward to free breakfast, a free roundtrip airport shuttle, and laundry facilities at Holiday Inn Express & Suites Jacksonville Airport by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a brown headboard.

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a brown headboard.

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

A hotel room with two beds, a TV, a desk with a lamp, and a telephone.

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A bathroom with a sink, toilet, and bathtub.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

A hotel room with a blue sofa, a desk with a chair, a flat-screen TV, and a large window with blinds.

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a television, and a kitchenette.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

A bathroom with a sink, mirror, and towel rack.

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Northside, a neighborhood in Jacksonville, Holiday Inn Express & Suites Jacksonville Airport by IHG is near the airport. Catherine Street Fire Station #3 and Ritz Theatre & LaVilla Museum are cultural highlights, and some of the area's attractions include Jacksonville Zoo and Gardens and Ritz Theatre and Museum. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Looking to get your feet wet? Snorkeling, water skiing and sailing adventures can be found near the property. Visit our Jacksonville travel guide
Map
1200 Airport Rd, Jacksonville, FL, 32218

What's nearby

  • A gazebo, palm trees, and a sign for River City Marketplace.
    River City Market Place
    10 min walk - 0.6 miles
  • A zoo with a grassy enclosure, trees, and a building.
    Jacksonville Zoo and Gardens
    10 min drive - 9.4 miles
  • An aerial view of a stadium complex with a large stadium, parking areas, and a river with a bridge in the background.
    VyStar Veterans Memorial Arena
    21 min drive - 16.5 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    21 min drive - 17.5 miles
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    26 min drive - 25.0 miles

Getting around

  • Jacksonville Station
    18 min drive
  • Jacksonville International Airport (JAX)
    6 min drive

Restaurants

  • Circle K
    4 min drive
  • Chick-fil-A
    2 min drive
  • Circle K
    3 min walk
  • McDonald's
    20 min walk
  • Chipotle Mexican Grill
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Jacksonville Airport by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites Jacksonville Airport by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jacksonville Airport by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Jacksonville Airport by IHG?

Check-out is at 11 AM.

Does Holiday Inn Express & Suites Jacksonville Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM at scheduled times.

Where is Holiday Inn Express & Suites Jacksonville Airport by IHG located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place and UF Health Hospital North. Oceanway Community Center is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Jacksonville Airport by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great breakfast. Good coffee. /very quiet.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the pool was very nice. Beds were very comfortable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport and tyey provide a shuttle bus.The rooms and the hotel in general was very clean. The staff was friendly especially "karen Gm"
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great short stay. Kids had fun in pool. Room was clean and beds comfy. No complaints.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. Very clean and comfortable. Delicious breakfast . The staff was very helpful in helping me get transportation to the JAXPORT as well as necessities from a nearby store. Dinner at Ruby Tuesday next door. I would definitely stay there again and would recommend your great space to everyone. Thank you for your great hospitality.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, amenities and very convenient location.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night before our cruise. Clean and convenient! Free breakfast was great! Room was comfortable!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled amazing when we walked in. We were greeted warmly and respectfully. The room was lovely and very clean and the breakfast was great with a lot of options. I’d definitely stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great.The staff was very friendly and helpful, The only complaint we have was the bed. it was soft but caved in, in the middle... but the pillows were great. The hot breakfast was great lots of variety and fresh.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room and excellent hot breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great breakfast at a reasonable price 😁
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The staff was helpful and pleasant and the hot tub and room was very relaxing. Will definitely stay again..
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen and Jessica were so helpful with getting us extra towels, a shuttle to the airport. And so nice and friendly even remembering my name! I enjoyed my stay at this Holiday Inn Express! Also the pool was nice and clean. And breakfast was good with several choices of hot food!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Check in was easy, room was very comfortable, the breakfast was great and checkout was quick.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great overnight stay. Rooms were clean & conveniently located near airport
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fabulous! The desk staff were very accommodating and friendly! Thank you for that! Breakfast was hot and very tasty! Room clean and comfy. Over all building was clean and smelled good 😃
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The property could use some updating. All the amenities in the room are dated, no USB, very dim.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great service, good breakfast options.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place that was close to the airport and this hotel checked all the boxes. Very comfortable, great breakfast, pool, we didn’t use the shuttle, but it was nice that it was available if we had needed it. Would definitely stay here again when visiting Jacksonville.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property was in good condition.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and inviting room was also perfect bed was extra comfortable all in all I would recommend this hotel hands down Thanks to the staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Clean rooms, courteous staff and good breakfast. And super convenient to 95.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was amazing,the place clean
Stayed 1 night in Jan 2026