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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Free WiFi
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hair dryer, towels

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

La Quinta Inn & Suites by Wyndham Jacksonville TX

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  • Pet friendly
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About the neighborhood

Map
1923 S Jackson St, Jacksonville, TX, 75766

What's nearby

  • Nichols Green Park - 10 min walk - 0.6 miles
  • Lake Jacksonville - 2 min drive - 1.2 miles
  • Bolton Park - 3 min drive - 2.1 miles
  • UT Health Jacksonville - 4 min drive - 2.3 miles
  • Adreneline Rush Zip Line - 12 min drive - 6.0 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Beverly's Country Cafe - ‬11 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Rancho Grande - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Hotel in a rural location
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a banquet hall, and a computer station
  • A front-desk safe, a vending machine, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 65 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE
Holiday Inn Express JACKSONVILLE
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites JACKSONVILLE
Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Nichols Green Park and Lake Jacksonville. Bolton Park and UT Health Jacksonville are also within 3 mi (5 km).

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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 629 reviews
Rating 8 - Good. 146 out of 629 reviews
Rating 6 - Okay. 48 out of 629 reviews
Rating 4 - Poor. 23 out of 629 reviews
Rating 2 - Terrible. 24 out of 629 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great check in and very nice and clean room.
Stayed 1 night in May 2025

10/10

Room was clean, staff was helpful and friendly. Breakfast was great
Stayed 2 nights in May 2025

10/10

Great place
Stayed 1 night in Mar 2025

10/10

Staff was friendly and helpful
Stayed 1 night in Apr 2025

8/10

Very clean. Quiet. Friendly staff
Stayed 1 night in May 2025

10/10

We pretty much liked everything.
Stayed 2 nights in Apr 2025

8/10

Influx do to upgrade work ongoing, but clean and neat despite the construction.
Stayed 1 night in May 2025

10/10

Great
Stayed 1 night in Apr 2025

8/10

The in door pool area was EXTREMELY slippery. The pool water was clean, and a little to warm. But the edge around the pool and all of the walk area were so slippery several children and adults fell
Stayed 1 night in Jun 2025

8/10

Clean, modern renovations, staff & very close to Christus Mother Frances hospital is 5 stars for the hotel. Guests letting their room doors slam & t.v. playing late at night was disturbing, however, I was too tired to request a new room. I suggest bringing ear plugs & a white noise app.
Stayed 1 night in May 2025

10/10

Very friendly staff at the front desk
Stayed 1 night in Jan 2025

10/10

Small town
Stayed 1 night in Mar 2025

4/10

It was close to where we needed to go. Allegedly, we stayed in a refurbished room and i felt it was similar to a motel 6....not too impressed. There was a stain on the sheets. Not sure if it was a poop stain. in the other room we had, there were wires coming out of the wall where the thermostat was. Their tvs are small 32 inch. I was not impressed and probably recommend another hotel than here.
mold
small TV
Stain sheets
Stained carpet
Stayed 1 night in Jun 2025

10/10

Clean and quick check-in
Stayed 1 night in Jan 2025

10/10

Nice staff and good breakfast!
Stayed 1 night in Aug 2024

10/10

Great stay very affordable
Stayed 2 nights in May 2023

10/10

Great job
Stayed 1 night in Dec 2024

10/10

Nice, clean, comfortable rooms. I would stay again
Stayed 1 night in Apr 2024

10/10

Hotel was clean and comfortable and perfect for a quick overnight stay.
Stayed 1 night in Dec 2022

10/10

Great stay - attended a family birthday party in Bullard and this hotel was perfect spot for my parents, brother and myself
Stayed 1 night in Oct 2022

4/10

The property has really gone down hill since I last visited. The beds are terrible and not comfortable. They were already knocking at 9 am, 3 hours before check out, when I was still sleeping so I felt rushed out. To add to it, I was also trying to pack and load my items and I come back and there is already someone IN the room, with items I still had in there. I never told them I was checked out so it was very frustrating coming back to someone in there when I was still trying to pack. The breakfast looked unappatising and it was the same menu all weekend. This was always my go to hotel in Jacksonville but not anymore unfortunately.
Stayed 3 nights in May 2025

8/10

Location was close to everything I needed
Stayed 1 night in May 2024

8/10

Will stay again
Stayed 3 nights in Nov 2023

10/10

Victoria at the front desk was awesome!
Stayed 1 night in May 2024

6/10

Be sure and have them tell you about the deposit they take out AFTER you pay for your room! I was assured by the manager that I receive back as soon as I checked out. I still have not received. I called to ask about it, and was informed it would be returned 5 to 7 business days later
Stayed 1 night in Apr 2025