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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Free buffet breakfast
Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Interior
Exterior
Outdoor pool, sun loungers
Holiday Inn Express & Suites Chaffee-Jacksonville West offers a welcoming environment with free breakfast and dry cleaning. Guests can stay fit at the gym or relax by the pool before exploring nearby attractions. Many visitors praise the exceptional service from the staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Northwest, a neighborhood in Jacksonville, is home to Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Camp Milton and Islands Initiative Preserve reflect the area's natural beauty and area attractions include Ritz Theatre & LaVilla Museum and Jacksonville Maritime Museum Society. Museum of Science and History and Alexander Brest Planetarium are also worth visiting.
Visit our Jacksonville travel guideOpens in a new window
Map
537 Chaffee Point Blvd, Jacksonville, FL, 32221

What's nearby

  • Crystal Springs Park - 3 min drive - 1.7 miles
  • Jacksonville Equestrian Center - 11 min drive - 9.6 miles
  • EverBank Stadium - 19 min drive - 14.8 miles
  • Jacksonville Naval Air Station - 20 min drive - 16.8 miles
  • Jacksonville Zoo and Gardens - 24 min drive - 20.4 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Treemendous BBQ & Catering - ‬10 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel located in Northwest
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • Free newspapers, a vending machine, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG located?

Located in Northwest, this hotel is 1.5 mi (2.4 km) from Crystal Springs Park and 1.7 mi (2.7 km) from Panther Creek Golf Club. Pope Duval Park and Camp Milton are also within 6 mi (10 km).

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Reviews

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 419 out of 640 reviews
Rating 8 - Good. 139 out of 640 reviews
Rating 6 - Okay. 39 out of 640 reviews
Rating 4 - Poor. 26 out of 640 reviews
Rating 2 - Terrible. 17 out of 640 reviews

Reviews

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay rooms are super clean and beds very comfortable five stars
Stayed 1 night in Sep 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service
This staff is truly a joy!
Stayed 3 nights in Sep 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
We were very close to the main highway which made it convenient.
Stayed 1 night in Sep 2025

8/10 Good

mellissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots stuff close and not far from family we visited
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Liked: Amenities
Friendly, helpful staff. Clean rooms and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, comfortable. Very pleasant stay.
Stayed 1 night in Jul 2025

8/10 Good

Marie-Michele

Liked: Cleanliness, amenities, property conditions & facilities
Beds confortables, service by the staff ok
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to expressway.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice we would stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Keshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT !
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, quiet place to stay

It was clean and quiet. I loved that it was updated and beds were super comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort

6 star rating

The girls where so friendly, and so helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly.

Everything was great, except for the generic cream cheese at breakfast. The bed was comfortable, plenty of channels on the television. Friendly staff at check-in, breakfast, and check-out.
Stayed 1 night in Jun 2025

10/10 Excellent

Keke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
There was hair all over the room. Hair under the pillows, hair on the floor, hair in the shower, hair in the blankets. Not just little fuzzy hairs but long dark hair. The tile floor left a slimy feeling on feet and showed out shoes foot prints. Whatever the cleaning solution is for the floor is not working well enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Kemisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Keke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was good. Quiet hotel. The only complaint was that the floors could use a good carpet shampooing and the bathroom floor needed mopping with a better cleaner also, they both felt dirty to our feet. Would stay again based on the overall stay though.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Option

I was very pleased with this hotel. The staff was helpful and friendly. The breakfast standard but there are other options close if you want to pay for food. The rooms were clean and comfortable. There were some signs of aging but the hotel still looks fairly new. The location is great. It is easy to find and close to the Highway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Great stay

Our stay was very comfortable. From the pillows and the mattress to the cleanliness of the room. The staff that I encountered were friendly and helpful. I would definitely stay here again.
Stayed 1 night in Apr 2025

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