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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Start your day with a hearty breakfast at this convenient hotel. Enjoy the seasonal pool and staff's insider tips on Jacksonville's best spots.

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Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast - Holiday Inn Express and Suites Jacksonville East by IHG (Jacksonville)
Room amenity - Holiday Inn Express and Suites Jacksonville East by IHG (Jacksonville)
A conference room with multiple tables and chairs, a flat-screen TV mounted on the wall, and a window providing natural light. - Holiday Inn Express and Suites Jacksonville East by IHG (Jacksonville)
Premium bedding, pillowtop beds, in-room safe, desk - Holiday Inn Express and Suites Jacksonville East by IHG (Jacksonville)
A Holiday Inn Express building with a beige facade, a prominent sign, and a covered entrance area. - Holiday Inn Express and Suites Jacksonville East by IHG (Jacksonville)
Holiday Inn Express and Suites Jacksonville East, near St. Johns Town Center, offers a practical home base. Guests enjoy a breakfast buffet, on-site gym, dry cleaning services, and a seasonal outdoor pool. Free self-parking makes exploring nearby attractions simple.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Arlington, a neighborhood in Jacksonville, Holiday Inn Express and Suites Jacksonville East by IHG is in a shopping district and near the beach. Fort Caroline National Memorial and Timucuan Ecological & Historical Preserve are local landmarks, and the area's natural beauty can be seen at Dutton Island Preserve and Cradle Creek Preserve. Looking to enjoy an event or a game? See what's going on at EverBank Stadium or VyStar Veterans Memorial Arena. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Jacksonville travel guide
Map
53 Jefferson Road, Jacksonville, FL, 32225

What's nearby

  • The entrance to the Regency Square building with palm trees and a clear sky.
    Regency Square Mall
    4 min drive - 2.5 miles
  • A modern building with large glass windows and a curved facade.
    University of North Florida
    4 min drive - 4.7 miles
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    8 min drive - 8.0 miles
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    12 min drive - 8.8 miles
  • A tall red and white lighthouse with a green top, surrounded by palm trees and a cloudy sky.
    Mayport Naval Station
    24 min drive - 12.5 miles

Getting around

  • Jacksonville Station
    23 min drive
  • Jacksonville International Airport (JAX)
    23 min drive

Restaurants

  • McDonald's
    2 min drive
  • Dick's Wings & Grill
    10 min walk
  • Chuck E. Cheese's
    3 min drive
  • Denny's
    7 min walk
  • Ole Mexican Restaurant
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - December 2026

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express and Suites Jacksonville East by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in start time: 3 PM; Check-in end time: 8:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Jacksonville East by IHG located?

Located in Arlington, this hotel is within 3 mi (5 km) of Regency Square Mall, Cinemark Jacksonville Atlantic North, and Jacksonville Arboretum and Gardens. St. Johns Town Center and University of North Florida are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

8.4

Very Good

8.4

Cleanliness

7.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Cassie Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good location. Staff very friendly. Older hotel but well maintained. Breakfast has a nice assortment of items. I would definitely stay here again.
Stayed 2 nights in May 2026
Verified

8/10 Good

Deborah

Clean room, great staff, great breakfast
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. Coffee anytime was nice. The gym could use some help.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around parking for cruise was a plus !
Stayed 1 night in Mar 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, suited our needs for a clean room to rest for the night
Stayed 1 night in Apr 2026
Verified

8/10 Good

Anthony Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Staff was very nice. Breakfast is ok
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed rooms. Friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Had a nice time. Staff was friendly and helpful. The bed was firmer than what I am used to. Great breakfast buffet.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the property itself was very well maintained. Rooms were clean and ready to go. Drove to the hotel for a cruise and it was in a great spot. Close enough to everything we needed and wanted to do(beach,restaurants.) Parking was very reasonable as well for the cruise portion. Will stay here moving forward.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

orlando

Liked: Cleanliness
Very clean thanks
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good . Room was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, clean comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin, front desk folks were polite, room was as described and clean, overall facility was in goood condition. Would stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The entire property was clean and welcoming. The rooms were clean and spacious enough for a family of four with two teenage sons. The breakfast was wonderful. The staff was friendly, courteous and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great stay; room was very clean and the whole place is modern and staff are very attentive
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Olga

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff were helpful and friendly. However, the cleanliness of the room was horrible. The sheets were clean, the bathroom was clean, I have no complaints about that. The CARPET in the room is filthy! We walked barefoot for a few minutes and our feet were black. Also, I let my baby crawl around for about 10 min, because he was tired of sitting in a car seat all day, and his knees and socks were also black from the dirty carpet. I’m not over exaggerating. I even took photos to show to the hotel management, but there was no management there that day. Also, the room was not well ventilated and it felt wet the entire time, no matter how low we set the temp to. The sheets and pillows felt “wet”. I would not come here again.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

GOLDA

Liked: Cleanliness, amenities, property conditions & facilities
Awesome breakfast ! Great location ! Clean & nice staff !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conditions on which I needed a place to stay or unfortunately unexpected but the great staff were able to get me situated with comfortable rooms and they made the experience a little bit better for what it was
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
room was nice and clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Octave

Quick to 295, breakfast is always good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Janusz

Liked: Amenities
Clean room, delicious breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marianne

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay for families. Location was perfect for us. The free breakfast was delicious
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, and good choice for a breakfast. Except; I booked through EXpedia… NEVER AGAIN!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

enjoyable stay

The staff was excellent. The rooms are spacious and there are plenty of options when it comes to breakfast.
Stayed 2 nights in Jul 2025