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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Jacksonville - Blount Island by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,004 reviews
Holiday Inn Express Jacksonville - Blount Island by IHG

About the neighborhood

Map
53 Jefferson Road, Jacksonville, FL, 32225

What's nearby

  • University of North Florida - 5 min drive - 3.9 miles
  • St. Johns Town Center - 7 min drive - 5.1 miles
  • EverBank Stadium - 11 min drive - 7.3 miles
  • Jacksonville Cruise Terminal - 12 min drive - 8.5 miles
  • Mayo Clinic Florida - 13 min drive - 11.2 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Denny's - ‬8 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel near St. Johns Town Center
You can look forward to a free breakfast buffet, a grocery/convenience store, and a terrace at Holiday Inn Express and Suites Jacksonville East by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a front-desk safe, and multilingual staff
  • A vending machine, concierge services, and a banquet hall
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from March to November
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Does Holiday Inn Express and Suites Jacksonville East by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express and Suites Jacksonville East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express and Suites Jacksonville East by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-in start time: 3 PM; Check-in end time: 8:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express and Suites Jacksonville East by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites Jacksonville East by IHG located?

Located in Arlington, this hotel is 1.5 mi (2.5 km) from Regency Square Mall and 2.1 mi (3.4 km) from Jacksonville Arboretum and Gardens. St. Johns Town Center and Florida State College - South Campus are also within 6 mi (10 km).

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Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean and the staff was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our brief stay here and they were so accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Myranda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was so nice and helpful! The room was big, very clean, and hotel hallways were nice and quiet. Will definitely be returning!
Stayed 1 night in May 2025

8/10 Good

Terea

Liked: Amenities, property conditions & facilities
It was a safe convient place to stay and met the needs of our family of 6
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how quiet it was. The breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Rufus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel stay. But getting off the main drag and turning into Jefferson can be tricky or missed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Markesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast and Excellent customer Darren was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Anastashia

Liked: Cleanliness, staff & service
The overall stay was nice, definitely good for a short stay while you explore the city of Jacksonville.
Stayed 5 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We decided to stay at a hotel for the night because we were having some issues with our water at the house and we all needed to get a shower. We stayed in room 207. Was a little disappointed when the tub wouldn’t drain after our showers.
Stayed 1 night in May 2025

8/10 Good

ricardo

Liked: Cleanliness, staff & service
Don't like the location looks little sketchy
Stayed 1 night in Mar 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service, amenities
Weird location
Stayed 5 nights in Apr 2025

10/10 Excellent

Thirumala

Liked: Amenities
Nice staff and good yummy breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Swetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to highway, very good breakfast is served
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convient to our cruise ship
Stayed 1 night in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a visit to family who lived nearby. The hotel was clean, the room was fine, bathroom ok. Really a basic place but fine for the short stay. Breakfast was much better than we expected.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Amenities
Easy parking and clean lot
Stayed 1 night in Jan 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great and the staff very accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Jacksonville

This Holiday inn was very clean! The front desk staff were so friendly and accommodating. The breakfast selection was awesome.
Stayed 2 nights in Jan 2025

8/10 Good

Manekia

Excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff property was very clean and cleaned the rooms
Stayed 1 night in Dec 2024

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: I saw many dogs during my stay, which was unexpected. Overall the hotel is outdated....a transition piece was missing between the carpet and the tiles, there was an awkward strong smell in the closet, and the breakfast options were lacklustre. Pros: easy check in service, and location was close to my family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the turn for the hotel since it's literally behind the dealership. Also the lights is not sufficient, its too dim and dark, not something you want from a hotel. Overall the hotel is nice, clean, and on the newer side.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and had a great breakfast selection
Stayed 2 nights in Nov 2024

8/10 Good

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the one night we stayed.
Stayed 1 night in Dec 2024