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Hilton Garden Inn Jacksonville

3.0 star property
Hotel in Jacksonville with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Indoor pool
Lobby
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Located in Jacksonville's shopping district, Hilton Garden Inn offers a vibrant urban retreat. Enjoy city views from the rooftop terrace or relax at the on-site bar after nearby shopping. The hotel features free public WiFi, a fitness center, and highly praised staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540

What's nearby

  • Coastal Carolina Community College - 4 min drive - 2.5 miles
  • Onslow Memorial Hospital - 5 min drive - 3.3 miles
  • Jacksonville Mall - 5 min drive - 3.3 miles
  • Camp Lejeune Main Gate and Visitor Center - 11 min drive - 7.8 miles
  • Marine Corps Air Station New River - 13 min drive - 10.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬16 min walk
  • ‪Panda Express - ‬15 min walk

About this property

Hilton Garden Inn Jacksonville

Hotel in a shopping district
Take advantage of a terrace, laundry facilities, and a bar at Hilton Garden Inn Jacksonville. The on-site restaurant, Lime & Lemon Asian Fusion, offers breakfast, lunch, dinner, and kids' meals. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a gym and a 24-hour business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a computer station, and a ballroom
  • A water dispenser, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free internet and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and daily housekeeping

Similar properties

Property amenity

Courtyard Jacksonville

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 900 reviews
Courtyard Jacksonville

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–10 PM.

Is Hilton Garden Inn Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jacksonville?

Check-out is at noon.

Where is Hilton Garden Inn Jacksonville located?

Located in the heart of Jacksonville, this hotel is within a 5-minute walk of Richard Ray Park and Challenge Course Park. Jacksonville Commons and Coastal Carolina Community College are also within 2 mi (3 km).

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Reviews

Hilton Garden Inn Jacksonville Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 430 out of 663 reviews
Rating 8 - Good. 137 out of 663 reviews
Rating 6 - Okay. 53 out of 663 reviews
Rating 4 - Poor. 26 out of 663 reviews
Rating 2 - Terrible. 17 out of 663 reviews

Reviews

4/10 Poor

Lydia

Liked: Staff & service, property conditions & facilities
The breakfast smell was overwhelming at 4am and since I was on the 4th floor I am not sure why I could still smell it.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025

6/10 Okay

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a quick turn around trip!
Stayed 3 nights in May 2025

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

colleen

Liked: Cleanliness, amenities, property conditions & facilities
Great night staff friendly. Great customer service
Stayed 2 nights in May 2025

8/10 Good

Jason

Na
Stayed 1 night in Aug 2025

6/10 Okay

Michael

As soon as the doors open all you smell is a very strong overpowering smell of garlic. Definitely a turnoff. The hotel was not as clean as it has been the past 2 times staying there. Will not stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't very happy with their breakfast , the eggs did not taste like real eggs, the potatoes were cold, the French toast was tasteless and the juice containers were empty and was not worth the $12.00.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, big tv super comfy beds and pillows
Stayed 4 nights in Feb 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This modern property is very accessibility friendly for older adults interested in visiting the area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant inside and the friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Great breakfast, friendly staff and amazing amenities (Pool, Fitness Center, Store, etc.). Great place to stay for personal or business travel to the city of Jacksonvile, NC.
Stayed 1 night in Jul 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camp Lejeune Family Visit

Great staff and service
Stayed 2 nights in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, amazingly helpful staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean and room spacious. All staff including in dining area very friendly.
Stayed 1 night in Jul 2022

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern, with clean rooms and a delicious Indian fusion restaurant. What more could you ask for? It’s very close to the bases and is within minutes of all the main gates.
Stayed 2 nights in Jan 2024

4/10 Poor

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I recommend this hotel to stay at however, our experience was not that great because we did not have hot water for the whole weekend. we were unable to take a shower. Other than that, I recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kendall

Great people!
Stayed 1 night in May 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff as well as the bartender was very attentive to the needs of their patrons.
Stayed 1 night in Feb 2023

10/10 Excellent

Derrell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Latreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last year traveling from Ohio and the front desk clerk gave a a hard time about checking in early last year and was very rude but this year when we stayed Anitra ( a different front desk agent ) was amazing Please give her a raise and a huge bonus its because of people like her businesses run the way they do
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet......
Stayed 2 nights in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Jacksonville

Second time staying in the last 6 weeks. Every single person who works at this hotel is amazing! Friendly, helpful, professional. The hotel is clean and well kept inside and out. Will be going back again.
Stayed 4 nights in Jul 2022

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