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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Travelers soak in the spa tub or lounge by the outdoor pool at this hotel where round-the-clock amenities ensure a seamless experience

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Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Lobby sitting area - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Terrace/patio - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Snack bar - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Meeting facility - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
The Hilton Garden Inn Jacksonville JTB/Deerwood Park offers a relaxing retreat with a spa tub and outdoor pool. Guests stay connected with WiFi and productive at the 24-hour business center and gym. Helpful staff provides practical services like dry cleaning and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 KING 1 BEDROOM SUITE

A hotel room with a bed, a television, a desk with a lamp, a chair, and a window.

1 KING 1 BEDROOM SUITE

  • Sleeps 2
  • Free WiFi

View all photos for 1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

A hotel room with a bed, a desk with a TV, a chair, and framed artwork on the wall.

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Deluxe

A hotel room with a bed, a desk, a chair, a television, and two lamps.

1 King Bed Deluxe

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Hilton Garden Inn Jacksonville JTB/Deerwood Park is in a shopping district. Travelers who have shopping on the agenda can visit St. Johns Town Center and The Avenues, while those looking for another kind of activity may want to check out Hands on Children's Museum. Looking to enjoy an event or a game while in town? See what's going on at Morocco Shrine Center. Spend some time exploring the area's activities, including golfing. Visit our Jacksonville travel guide
Map
9745 Gate Pkwy N, Jacksonville, FL, 32246

What's nearby

  • Jacksonville_SaintVincentsMedicalCenterSouthside_6156516_01
    Saint Vincent's Medical Center Southside
    4 min drive - 2.7 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    4 min drive - 3.1 miles
  • Jacksonville_UniversityofNorthFlorida_6127797_04
    University of North Florida
    6 min drive - 4.8 miles
  • Aloft Jacksonville Tapestry Park
    4 min walk - 0.3 miles
  • Cinemark Tinseltown Jacksonville
    6 min walk - 0.4 miles

Getting around

  • Jacksonville Station
    22 min drive
  • Jacksonville International Airport (JAX)
    30 min drive

Restaurants

  • McDonald's
    10 min walk
  • Starbucks
    5 min walk
  • Island Wing CompanyIsland Wing Company Grill & Bar - Jacksonville
    11 min walk
  • Jason's Deli
    2 min walk
  • Chick-fil-A
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hilton Garden Inn Jacksonville JTB/Deerwood Park pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville JTB/Deerwood Park located?

This family-friendly Jacksonville hotel is located in the business district, within 3 mi (5 km) of Saint Vincent's Medical Center Southside, St. Johns Town Center and Hands on Children's Museum. University of North Florida and Morocco Shrine Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 612 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

Reviews

Verified

6/10 Okay

TaiLynn

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, conveniently located near restaurants and entertainment. Only gripe I had is we received no housekeeping our entire 5 night stay, when we were told it would be every other day.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Ovidiu

Liked: Cleanliness
Friendly staff. Clean hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeanne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, easy the get to St John’s Town Center
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacque

Liked: Cleanliness, staff & service, amenities
Loved that hotel had hot tub. Great location and friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Joseph Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for quick getaway, nice and quiet, accessible to shopping and other restaurants
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, amenities
Great staff very friendly Super clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness
convient location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great room!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shasta

Liked: Cleanliness, staff & service, amenities
Justin was phenomenal! Awesome stay at this location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Aldrena

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff and convenience location to most everything. Quiet and peaaceful. Would stay again!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great staff and my son enjoyed the pool and hot tub. Only issue was the room smelled a bit musty at first but that went away. Will stay again for The Donna.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rauchel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, downside is you have to pay for breakfast.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice! The room was clean, the food was good, and the staff were extremely nice. Thanks for a pleasant experience!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities
Room was well presented and maid service was great,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darold

Liked: Cleanliness, staff & service, amenities
One of the beat hotel stays ever! Great room. Courteous staff. Comfortable furniture. This hotel is a real value.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice location. Friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! We were in town for a game. Staff was friendly, room was clean and the location was nearby plenty of eateries! We would stay here again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Wallace

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, property conditions & facilities
Front desk staff very professional and helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brantanic

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, great restaurants nearby, highly recommended with major highway and easy transportation.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel , it’s literally perfect because everything it’s not far away at all. Staff is always so friendly & hotel is always so clean and cozy. My family and I always stay here everytime we come .
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Amenities
Staff was helpful and always working to make an agreeable outcome for us! Gym lacks in equipment. The hotel rooms and lobby are probably ready for a refresh - overall, clean though. Also, had to pay for parking to a third party…that seemed strange.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the breakfast situation. It seemed like they were trying to get more money from you by charging for things that other hotels give you for free. Like breakfast. You can buy it. $40+ for 2 people or $10 for 2 muffins and water.
Stayed 2 nights in Mar 2026