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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Travelers soak in the spa tub or lounge by the outdoor pool at this hotel where round-the-clock amenities ensure a seamless experience

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Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Exterior - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Lobby sitting area - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Lobby - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
Terrace/patio - Hilton Garden Inn Jacksonville JTB/Deerwood Park (Jacksonville)
The Hilton Garden Inn Jacksonville JTB/Deerwood Park offers a relaxing retreat with a spa tub and outdoor pool. Guests stay connected with WiFi and productive at the 24-hour business center and gym. Helpful staff provides practical services like dry cleaning and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Separate bedroom
Pillowtop bed
Premium bedding
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
Premium bedding
Down duvet
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Deluxe King Room

  • Sleeps 2

2 Double Beds

  • Sleeps 4

Two Double Beds-Pure Wellness

  • Sleeps 4

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2

Room with Two Double Beds - Hearing Accessible

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

2 Double Premium With In-Room Drink

  • Sleeps 4

Pure Wellness King Room

  • Sleeps 2

Mobility/Hearing Accessible Pure Wellness King Room with Tub

  • Sleeps 2

Hearing Accessible Pure Wellness Two Double Room

  • Sleeps 4

Mobility/Hearing Accessible Two Double Room with Roll in Shower

  • Sleeps 4

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About the neighborhood

Located in Southside, a neighborhood in Jacksonville, Hilton Garden Inn Jacksonville JTB/Deerwood Park is in a shopping district. Hands on Children's Museum and Adventure Landing are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at Morocco Shrine Center. Spend some time exploring the area's activities, including golfing. Visit our Jacksonville travel guide
Map
9745 Gate Pkwy N, Jacksonville, FL, 32246

What's nearby

  • Jacksonville_SaintVincentsMedicalCenterSouthside_6156516_01
    Saint Vincent's Medical Center Southside
    3 min drive - 2.7 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    4 min drive - 3.1 miles
  • Jacksonville_UniversityofNorthFlorida_6127797_04
    University of North Florida
    5 min drive - 4.2 miles
  • Jacksonville_MayoClinicFlorida_6127706_04
    Mayo Clinic Florida
    12 min drive - 9.8 miles
  • Cinemark Tinseltown Jacksonville
    6 min walk - 0.4 miles

Getting around

  • Jacksonville Station
    22 min drive
  • Jacksonville International Airport (JAX)
    30 min drive

Restaurants

  • Starbucks
    5 min walk
  • McDonald's
    9 min walk
  • Chick-fil-A
    8 min walk
  • Island Wing CompanyIsland Wing Company Grill & Bar - Jacksonville
  • Jason's Deli

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Family-friendly hotel near St. Johns Town Center
Located close to Saint Vincent's Medical Center Southside and Hands on Children's Museum, Hilton Garden Inn Jacksonville JTB/Deerwood Park provides dry cleaning/laundry services, a fireplace in the lobby, and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, 4 meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and highchairs

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Exterior
Hotel Indigo Jacksonville-Deerwood Park by IHG
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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hilton Garden Inn Jacksonville JTB/Deerwood Park pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville JTB/Deerwood Park located?

This family-friendly Jacksonville hotel is located in the business district, within 3 mi (5 km) of Saint Vincent's Medical Center Southside, St. Johns Town Center and Hands on Children's Museum. University of North Florida and Morocco Shrine Center are also within 6 mi (10 km).

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Reviews

Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

8.8

Excellent

9.2

Cleanliness

9.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 64 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

Reviews

8/10 Good

Joseph Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for quick getaway, nice and quiet, accessible to shopping and other restaurants
Stayed 2 nights in Jan 2026

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great room!
Stayed 3 nights in Jan 2026

8/10 Good

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Aldrena

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff and convenience location to most everything. Quiet and peaaceful. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice! The room was clean, the food was good, and the staff were extremely nice. Thanks for a pleasant experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities
Room was well presented and maid service was great,
Stayed 3 nights in Dec 2025

10/10 Excellent

Brantanic

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 2 nights in Jan 2026

10/10 Excellent

Saidah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in the perfect location, cleanliness the Jacuzzi and the staff however, I was surprised he didn’t offer free breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Erika

Liked: Cleanliness, property conditions & facilities
Front desk staff very professional and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel , it’s literally perfect because everything it’s not far away at all. Staff is always so friendly & hotel is always so clean and cozy. My family and I always stay here everytime we come .
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, great restaurants nearby, highly recommended with major highway and easy transportation.
Stayed 1 night in Jul 2025

10/10 Excellent

Magali Guzman

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Ok room… AC do not work well but I felt safe!
Stayed 3 nights in Sep 2025

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient and quiet hotel. Will need a car or transportation but everything is relatively close by.
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We had a couple of problems with our room and had to move to another. The HVAC system didn’t work and the room was extremely warm on our first night. Also, the commode would start running when no one was in the bathroom. This happened many times during the first night causing us to wake. We switched rooms the next morning and everything was okay. Overall good stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Braxtina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decently clean and quiet for the most part. Staff was very helpful and accommodating. No major issues with the room but the bathroom wasn’t cleaned fully.
Stayed 3 nights in Aug 2025

8/10 Good

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to I-95

Pet-friendly area, everything was clean and the area was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy, and the staff was excellent. We wanted to change our room and they were very accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The folks at the front desk were great. Plus, they reach out to me via text to ensure I was enjoying my stay. Excellent service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia C

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and in great condition, this hotel is also located close to areas that are great to explore. I will stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and the room was spotless!
Stayed 1 night in Jun 2025

8/10 Good

Yashica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at Hilton Garden Inn in Jacksonville while vacationing with family. The location was great with lots of restaurants, shopping, and even a movie theater. Also the staff was so welcoming and professional. I would absolutely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 3 nights in Apr 2025

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities
The location wasn’t too far from the activities I had planned out. A lot of food options nearby too which was convenient. Friendly staff as well.
Stayed 2 nights in Jun 2025

8/10 Good

Avaleir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2025