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Hilton Garden Inn Jacksonville JTB/Deerwood Park

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Hilton Garden Inn Jacksonville JTB/Deerwood Park

Meeting facility
Lobby
Exterior
Terrace/patio
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Hot Tub
  • Breakfast available
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Pure, Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Allergy Friendly (Pure Wellness)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Pure, Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Allergy Friendly (Pure Wellness)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Premium bedding
Pillowtop bed
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Jacksonville-Deerwood Park by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,003 reviews
Hotel Indigo Jacksonville-Deerwood Park by IHG

About the neighborhood

Map
9745 Gate Pkwy N, Jacksonville, FL, 32246

What's nearby

  • Saint Vincent's Medical Center Southside - 3 min drive - 2.7 miles
  • St. Johns Town Center - 5 min drive - 3.6 miles
  • University of North Florida - 6 min drive - 5.4 miles
  • Mayo Clinic Florida - 12 min drive - 9.6 miles
  • EverBank Stadium - 13 min drive - 9.2 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Miller's Ale House - ‬8 min walk
  • ‪Jason's Deli - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Family-friendly hotel near St. Johns Town Center
Located close to Saint Vincent's Medical Center Southside and Hands on Children's Museum, Hilton Garden Inn Jacksonville JTB/Deerwood Park provides dry cleaning/laundry services, a fireplace in the lobby, and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 119 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and highchairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 4.95 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Fee for wireless internet in public areas: USD 4.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 4.95 per day (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Jacksonville JTB/Deerwood Park
Hilton Garden Inn JTB/Deerwood
Hilton Garden Inn JTB/Deerwood Hotel Jacksonville Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park Hotel
Hilton Garden Inn JTB/Deerwood Park
Hilton Garden Inn Jacksonville JTB/Deerwood Park Hotel
Hilton Garden Inn Jacksonville JTB/Deerwood Park Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville JTB/Deerwood Park have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hilton Garden Inn Jacksonville JTB/Deerwood Park pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jacksonville JTB/Deerwood Park?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville JTB/Deerwood Park located?

This family-friendly Jacksonville hotel is located in the business district, within 3 mi (5 km) of Saint Vincent's Medical Center Southside, St. Johns Town Center and Hands on Children's Museum. University of North Florida and Morocco Shrine Center are also within 6 mi (10 km).

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Hilton Garden Inn Jacksonville JTB/Deerwood Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and the room was spotless!
Stayed 1 night in Jun 2025

10/10 Excellent

Yannick

This was such a nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

NUBIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities
The location wasn’t too far from the activities I had planned out. A lot of food options nearby too which was convenient. Friendly staff as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariann Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, Nice staff members. Clean and in a great location!
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Was very convenient
Stayed 2 nights in Jun 2025

8/10 Good

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind!
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Marcia F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I will recommend to family and friends. Very convenient and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay, everything is close by!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Thank you!
Stayed 3 nights in May 2025

8/10 Good

Avaleir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The room was clean, the beds were comfortable, though smaller than expected. There are lots of restaurants around and a nice walking trail. Why not 5 stars: the hot tub did not work and was not cleaned. The pool was also full of leaves and not as in the pictures. I went with my kids and we wanted to spend time at the pool, so that was a let down. Otherwise? It’s a nice place.
Stayed 1 night in Jun 2025

8/10 Good

Philander

Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

8/10 Good

Burhan

Liked: Cleanliness, property conditions & facilities
Breakfast is too expensive and no free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfy bed & pillows and quick, easy check in with friendly staff. I wish there was a free continental breakfast but I would stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Faith

Liked: Cleanliness, amenities
Left my IPad at the hotel. Have of it being at the hotel at 702am while ai was in a dental office having oral surgery. Call several consecutive days and told it was not found.
Stayed 2 nights in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golf trip with son. Nice place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property great location lots around you
Stayed 2 nights in Mar 2025

6/10 Okay

DJ

Liked: Cleanliness, staff & service
Very overpriced for the accommodations. Would not recommend this property. Most places in the area will give you a discount for being out of town to go to the Mayo. They absolutely would not. You got 2 bottles of water!
Stayed 3 nights in Jun 2025

10/10 Excellent

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice holiday stay

Nice stay, good parking and friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Mailynn

Liked: Amenities, property conditions & facilities
I always stay with Hilton hotels but this location and staff need work to uphold the proper standard. Also, the hot tub jets need maintenance and there were no towels in the cabana. The floor I was on was very humid. I did not have breakfast at the hotel because the options were limited for the cost. Otherwise, great location and hotel if you don't plan on being in the hotel a lot.
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd stay, and we will stay here every time we come to Jacksonville! Absolutely the nicest staff, cleanest rooms, quiet, comfortable & hottest showers!
Stayed 1 night in Jan 2025

10/10 Excellent

Mimose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025