Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Comfortable Jacksonville hotel in Southside with fitness center

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your current months are April, 2024 and May, 2024.
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May 2024

Hilton Garden Inn Jacksonville Downtown Southbank

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Exterior
Outdoor pool
Junior Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace
Breakfast and dinner served
Reception

Overview of Hilton Garden Inn Jacksonville Downtown Southbank

8.4

Very Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Jacksonville.

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the neighborhood

1201 Kings Avenue, Jacksonville, FL, 32207
  • Popular LocationVyStar Veterans Memorial Arena5 min drive
  • Popular LocationTIAA Bank Field6 min drive
  • Popular LocationDaily's Place6 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)21 min drive

Room options

Room, 2 Queens, Accessible w/ Roll In Shower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King, Accessible w/ Roll In Shower

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King, Mobility Access w/ Tub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King, Hearing Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen, Hearing Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queens, Accessible w/ Bathtub

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen, Hearing Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queens, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank is located in Southside, a neighborhood in Jacksonville, and is in the entertainment district and near theme parks. San Marco Theatre and Museum of Science and History are cultural highlights, and some of the area's landmarks include Florida Theatre and Prime F. Osborn III Convention Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or TIAA Bank Field. Discover the area's water adventures with kayaking and water skiing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 5 min drive
  • TIAA Bank Field - 6 min drive
  • Daily's Place - 6 min drive
  • Prime F. Osborn III Convention Center - 6 min drive

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 22 min drive

Restaurants

  • La Nopalera San Marco - 4 min walk
  • European Street Cafe - 14 min walk
  • The Bearded Pig - 2 min walk
  • Southern Grounds - 11 min walk
  • Locals - 2 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel located in Southside
At Hilton Garden Inn Jacksonville Downtown Southbank, you can look forward to dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at Garden Grill, the onsite restaurant. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Limo/town car service, self parking (surcharge), and express check-out
  • Express check-in, multilingual staff, and a 24-hour front desk
  • A front-desk safe, a TV in the lobby, and meeting rooms
  • Guest reviews speak well of the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 1201
  • Garden Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10 PM.

Is Hilton Garden Inn Jacksonville Downtown Southbank pet-friendly?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville Downtown Southbank?

Self parking is available for USD 20.00 per day.

What time is check-in at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-out is at 11:00 AM.

Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

Located in Southside, this hotel is 0.4 mi (0.7 km) from Jacksonville Historical Center and 2.8 mi (4.5 km) from TIAA Bank Field. San Marco Theatre and Theatre Jacksonville are also within 15 minutes. Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1002 reviews" "
Rating 8 - Good. 271 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 56 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Makoto

Liked: Cleanliness
Easy access to dining options
Stayed 1 night in Jan 2024

10/10 Excellent

Rob, Hackensack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good location.
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Business traveler
Disliked: Property conditions & facilities
Bathroom is in need of refresh. Lamp between beds has a plug for your electronics built in but it had been used so many times that it was too loose to make an electrical connection to charge my phone. I had to move furniture to find a working outlet
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great! Very quiet and Comfortable!
Stayed 1 night in Jan 2024

8/10 Good

Jocelyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kaylynn

Stayed 1 night in Jan 2024