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Hilton Garden Inn Jacksonville Airport

3.0 star property
Travelers find the perfect balance of relaxation and activity at this airport hotel, with its outdoor pool, 24-hour gym, and convenient dining options nearby.

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Photo gallery for Hilton Garden Inn Jacksonville Airport

A spacious lobby with high ceilings, modern lighting, and a central counter area. - Hilton Garden Inn Jacksonville Airport (Jacksonville)
A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls. - Hilton Garden Inn Jacksonville Airport (Jacksonville)
A hotel reception desk with a modern design, a large window, and a visible door. - Hilton Garden Inn Jacksonville Airport (Jacksonville)
A modern bathroom with a glass shower enclosure, a bathtub, and a large mirror. - Hilton Garden Inn Jacksonville Airport (Jacksonville)
A modern hotel lobby with a sofa, chairs, a coffee table, and a fireplace. - Hilton Garden Inn Jacksonville Airport (Jacksonville)
The Hilton Garden Inn Jacksonville Airport blends Northside charm with practical comforts. Guests can take a dip in the spa tub, relax by the lobby fireplace, or enjoy a family-friendly meal at the Great American Grill where kids have their own menu options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Queen Mobility/Hearing Accessible with Tub

A hotel room with two beds, a desk, a chair, a window with curtains, and a lamp.

2 Queen Mobility/Hearing Accessible with Tub

  • Sleeps 4
  • Free WiFi

View all photos for 1 KING BED 1 BEDROOM SUITE WITH SOFABED

A bathroom with a large mirror, a sink with three faucets, a towel rack, and a shower area.

1 KING BED 1 BEDROOM SUITE WITH SOFABED

  • Sleeps 4
  • Free WiFi

View all photos for Standard - 2 Doubles

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Standard - 2 Doubles

9.0 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for King Room

A hotel room with a bed, nightstands, a lamp, a chair, and a carpeted floor.

King Room

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Two Queen Beds, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

A modern hotel room with a grey sofa, two blue pillows, a small ottoman, a floor lamp, and a large window with curtains.

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite, One King Bed

A modern hotel room with a grey sofa, a small armchair, a large window with curtains, and a painting on the wall.

One Bedroom Suite, One King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, desk, chair, and a window with curtains.

Room, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, desk, chair, and a window with curtains.

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Accessible

A modern hotel room with a grey sofa, a small armchair, a large window with curtains, and a painting on the wall.

Suite, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, a large window with curtains, and artwork on the walls.

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1King Bed

A hotel room with a bed, desk, chair, and a window with curtains.

1King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Northside, a neighborhood in Jacksonville, Hilton Garden Inn Jacksonville Airport is in the suburbs and near the airport. Timucuan Ecological & Historical Preserve and Catherine Street Fire Station #3 are local landmarks, and some of the area's attractions include Jacksonville Zoo and Gardens and Ritz Theatre & LaVilla Museum. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
13503 Ranch Rd, Jacksonville, FL, 32218

What's nearby

  • Jacksonville_RiverCityMarketPlace_6128100_05
    River City Market Place
    10 min walk - 0.6 miles
  • Jacksonville Zoo and Gardens
    Jacksonville Zoo and Gardens
    11 min drive - 9.4 miles
  • EverBank Stadium
    EverBank Stadium
    20 min drive - 18.4 miles
  • Jacksonville_StJohnsTownCenter_6127793_05
    St. Johns Town Center
    25 min drive - 26.3 miles
  • F/A-18 Hornets at NAS Jacksonville
    Jacksonville Naval Air Station
    30 min drive - 26.1 miles

Getting around

  • Jacksonville Station
    20 min drive
  • Jacksonville International Airport (JAX)
    8 min drive

Restaurants

  • Chick-fil-A
    2 min drive
  • McDonald's
    2 min drive
  • Circle K
    5 min walk
  • Starbucks
    19 min walk
  • Texas Roadhouse
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Jacksonville Airport have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn Jacksonville Airport pet-friendly?

Yes, Hilton Garden Inn Jacksonville Airport allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Jacksonville Airport?

Check-out is at 11:00 AM.

Does Hilton Garden Inn Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM at scheduled times.

Where is Hilton Garden Inn Jacksonville Airport located?

This family-friendly Jacksonville hotel is located near the airport, within 1 mi (2 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Jacksonville Airport Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 528 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel to stay at, and was very clean. The staff was very cordial and the beds were comfortable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and room was clean. I love the TV said my name on it
Stayed 1 night in May 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing wrong with our room. Everything worked well. The coffee in the room was delicious and the bed was very comfortable and clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities
Perfect location and clean and quiet.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

SUNDA

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and pool and hot tub very clean
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Christine

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk was very friendly as was the shuttle driver. The airport shuttle was a great added benefit to our stay. The room was pretty run down, filthy carpet, bathroom could use a deep clean, and mattress was worn out.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

PANNABEN

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. But drainage in bath tub was terrible. I had to get lots of heirs out before I even take bath. Water was not draining at all.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
I worked at a 5 star resort for 8byears. The accommodations were lovely
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and met our needs. An average Hilton. 4/5
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Give the staff an A+.very professionally nal
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay on a road trip. We were very happy with this hotel. The price was reasonable, it was clean and had good amenities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness
Everything was immaculate.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, comfortable spacious room and bathroom and extremely clean. We most certainly enjoyed our stay. Will definitely book again in the future!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the airport
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and shuttle to airport.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay just one night. Room was big and very clean staff was awesome!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in excellent. Cleanliness of room excellent. Staff very professional and helpful. Would stay there again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and conveniently close to the airport.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jean

Liked: Amenities
Friendly helpful staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lacole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in Jax. Very clean quiet & accessible to everything
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ethias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and personable.
Stayed 1 night in Jul 2025