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Hilton Garden Inn Jacksonville Airport

3.0 star property
Family-friendly hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Airport

Outdoor pool
Exterior
Reception
32-inch LCD TV with cable channels, TV, video-game console
Select Comfort beds, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot Tub
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard - 2 Doubles

Combined shower/tub, free toiletries, hair dryer, towels

Standard - 2 Doubles

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite, One King Bed

Combined shower/tub, free toiletries, hair dryer, towels

One Bedroom Suite, One King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1King Bed

Select Comfort beds, in-room safe, desk, blackout drapes

1King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible | Select Comfort beds, in-room safe, desk, blackout drapes

Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 4
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Select Comfort bed
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
13503 Ranch Rd, Jacksonville, FL, 32218

What's nearby

  • River City Market Place - 20 min walk - 1.1 miles
  • UF Health North - 2 min drive - 1.2 miles
  • Oceanway Community Center - 5 min drive - 2.8 miles
  • Jacksonville Zoo and Gardens - 8 min drive - 6.9 miles
  • Jacksonville Cruise Terminal - 13 min drive - 9.7 miles

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cracker Barrel - ‬20 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Hilton Garden Inn Jacksonville Airport

Family-friendly hotel near Jacksonville Zoo and Gardens
You can look forward to a free roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby at Hilton Garden Inn Jacksonville Airport. For some rest and relaxation, visit the hot tub. The on-site restaurant, Great American Grill, offers breakfast, dinner, and kids' meals. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, express check-in, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 111 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Select Comfort beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and video-game consoles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Airport have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn Jacksonville Airport pet-friendly?

Yes, Hilton Garden Inn Jacksonville Airport allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville Airport?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Jacksonville Airport?

Check-out is at 11:00 AM.

Does Hilton Garden Inn Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:00 PM at scheduled times.

Where is Hilton Garden Inn Jacksonville Airport located?

This family-friendly Jacksonville hotel is located near the airport, within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center is 2.7 mi (4.3 km) away.

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Hilton Garden Inn Jacksonville Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 853 reviews
Rating 8 - Good. 242 out of 853 reviews
Rating 6 - Okay. 88 out of 853 reviews
Rating 4 - Poor. 48 out of 853 reviews
Rating 2 - Terrible. 32 out of 853 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was cheerful and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Lacole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in Jax. Very clean quiet & accessible to everything
Stayed 3 nights in Mar 2025

6/10 Okay

Krystal

Nice, quite and clean. Front desk staff were friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking for a place close to the airport and this was perfect! The hotel was quiet, beds were comfortable, everything was clean and just a great place to relax and unwind after a hectic week. Would highly recommend.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area could have stayed open longer than 6:00 pm.
Stayed 1 night in Apr 2025

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was super nice! We had everything we eeded. Many restaurants that were walkable. The hot tub was nice and warm.
Stayed 1 night in Mar 2025

10/10 Excellent

Derica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservations were not in the system. Ms. Kori at the front desk was very understanding. She quickly helped me and my family find a room. Thanks to her we had a very nice vacation. Will book again!
Stayed 2 nights in Apr 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early arrival they called us shortly after our arrival with a room so that was very accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the greatest. We were only there for 12 hours but felt like paradise!
Stayed 1 night in Feb 2025

8/10 Good

Michelle

It was convenient to the ammenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Amenities
Clean friendly staff…..late check out!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Shanarka

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will be back
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and shuttle to airport.
Stayed 1 night in Jul 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and old. I would not stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joshua at front desk is very friendly and helpful. Decent room for quick stay at reasonable price
Stayed 1 night in Nov 2024

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and service

Good experience and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay down to check in was excellent!! Loved the area and will be back! Price was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. A great stop ever after a long flight.
Stayed 2 nights in Sep 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and conveniently close to the airport.
Stayed 1 night in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Lisa B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely respectful and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
All was good for us
Stayed 1 night in Nov 2024