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DoubleTree by Hilton Hotel Jacksonville Riverfront

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

A modern hotel lobby with a central staircase, seating areas, and a reception desk. - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
A large white fish sculpture by a pool with palm trees and modern buildings in the background. - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
A restaurant with large windows, multiple dining tables, and chairs. - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
A street with outdoor seating and a restaurant named "TROPIC THUNDER." - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
A multi-story hotel with a flat roof and a sign reading "DOUBLETREE". - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Located close to Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 KING JUNIOR SUITE-RIVERFRONT

A hotel room with a large bed, a sofa, a chair, and a small table.

1 KING JUNIOR SUITE-RIVERFRONT

  • Sleeps 4
  • 1 King Bed

View all photos for 2 DOUBLE BEDS-RIVERFRONT

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

2 DOUBLE BEDS-RIVERFRONT

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a sofa, a chair, and two lamps.

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a television, and a mirror.

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

A hotel room with two beds, a desk with a TV, a chair, and a view of a cityscape through large windows.

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

A hotel room with a bed, a desk, a chair, a sofa, a television, and a small table with a plant.

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a sofa, a chair, a small table, and two lamps.

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and two wall-mounted lamps.

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, two bedside lamps, a chair, a desk with a TV, and a view of a cityscape at night.

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a small table, and a view of the city through the window.

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a living area, dining space, and a separate bedroom.

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a mirror, and a framed picture on the wall.

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a patterned carpet.

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through the window.

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown Jacksonville, a neighborhood in Jacksonville, DoubleTree by Hilton Hotel Jacksonville Riverfront is near a metro station and on the waterfront. Jacksonville Museum of Modern Art and Daily's Place are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • A city skyline with illuminated buildings and a water fountain display.
    Friendship Park
    1 min walk - 0.1 miles
  • A modern building with large glass windows and a curved facade, surrounded by a well-maintained park with benches and palm trees.
    Jacksonville Center for the Performing Arts
    12 min walk - 0.7 miles
  • A modern sculpture in front of the Museum of Contemporary Art in Jacksonville.
    Jacksonville Museum of Modern Art
    14 min walk - 0.8 miles
  • An aerial view of a stadium complex with a large stadium, parking areas, and a river with a bridge in the background.
    VyStar Veterans Memorial Arena
    4 min drive - 1.7 miles
  • Florida Theatre
    11 min walk - 0.6 miles

Getting around

  • Riverplace Station
    4 min walk
  • Jacksonville Station
    14 min drive
  • Jacksonville International Airport (JAX)
    24 min drive

Restaurants

  • Ruth's Chris Steak House
    1 min walk
  • The Southern Grill
    4 min walk
  • Morton's The Steakhouse
    17 min walk
  • Shor Seafood Grill & Tavern
    15 min walk
  • Sherwood's
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,315 square feet of conference space
  • 15 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 22.00 per day. Valet parking is available for USD 30.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is 1 mi (1.7 km) from Jacksonville Museum of Modern Art and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is only a 4-minute walk and San Marco Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

6.8

6.6

Cleanliness

6.6

Amenities

8.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1676 reviews
Rating 8 - Good. 267 out of 1676 reviews
Rating 6 - Okay. 351 out of 1676 reviews
Rating 4 - Poor. 232 out of 1676 reviews
Rating 2 - Terrible. 280 out of 1676 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar offered good service and selection. The front desk staff was excellent and very friendly.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
We had a nice view of the river.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and courteous. Bar) restaurant needs help when events are happening inside the hotel.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Rooms old and worn. Door wouldn't shut unless forced. Bathroom tib was peel8ng. Took at least 10 minutes for water to get warm. Good note- staff were great. The staff at St. John's lounge were awesome
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel definitely needs some remodeling and upkeep. The carpet in the room was disgusting. The shower floors also looked had mold. With such a great location and view definitely some remodeling can bring it back to life food at the bar was surprisingly good as well as the drinks.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean ,staff was very nice and helpful and the service was great.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful place to stay with great staff and fun for everyone. Very comfy beds and lots of things to do close by. Will definitely be back 😁
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Room was dirty, moved rooms and same issue. Staff was friendly but room felt and smelled humid. Ended up leaving hotel to stay elsewhere
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
Beautiful location however the rooms were sort of outdated and the tv was out of service so we really didn’t have any entertainment in our room except our phones
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location & the amenities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about the stay was the cookies and the view. The hotel is pretty old and needs a serious renovation. The carpet in the rooms are old, the bathtub is peeling. There is no refrigerator or microwave in the room. I would not stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Double Tree by Hilton for work. The facility was clean; however, the rooms are a bit outdated. Staff was friendly and polite. Pool/patio area has a beautiful view of the bridge and riverfront. Overall, it wasn't a terrible stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and fresh, no musty smell. Staff helpful in many ways. Breakfast and bar was great.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean comfortable and well stocked. Checking in was smooth and easy, parking was expensive but non complicated. The only down side is they did not offer late check out when requested and you couldn't control your own room temperature.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely turde is an eager to help you with whatever you needed to know
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Cons: older motel, no fridge/microwave in my room, slanted bathroom, stained carpet, small elevators. Pros: pool area, balcony, location next to river/riverwalk, Ruth-Chris Steakhouse inside hotel, friendly staff. Also, $25/day parking, overpriced $25 breakfast buffet. Owners need to spend money. Btw, I did see "Dog"Chapman and his wife there on July 4th, 2026
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, comfortable beds. Breakfast was beyond basic- I would recommend to skip and go elsewhere for breakfast. All food was previously frozen packaged from a basic shop. Nothing was in house cooked in the morning Surprised, since hotel has a chef on staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, parking is alittle on pricey side. But all in all good place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent! Parking was nice and easy! The room had a nice view! Overall nice place to stay!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Average hotel clean .. staff was fine .. just felt older and dated.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The location of this hotel was very convenient and the view of the river was amazing. However, the room we stayed in was very “tired” and needed some TLC.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff was helpful and courteous.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Our first room smelled like an ash tray (this was supposed to be a no -smoking property). Our second room smelled much better, but the bathroom was old and mildewed, the shower took so long to produce warm water that my son took a cold shower, water leaked out between the shower doors creating a puddle on the floor, there is zero counter space in the bathroom to put anything, and between the insanely loud AC unit and noisy neighbors up all night, we hardly slept. We did have a river view, which was nice, and my son enjoyed the warm cookie. This Doubletree was more like a Motel 6 and in need of major renovations.
Stayed 1 night in Jul 2026