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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverside comfort meets urban convenience at this Jacksonville hotel where travelers can easily access downtown attractions while enjoying river views

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
2 restaurants, breakfast, dinner served; American cuisine - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Front of property - evening/night - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Point of interest - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
The DoubleTree by Hilton Hotel Jacksonville Riverfront overlooks the St. Johns River and offers two American cuisine restaurants with kids' menus. Guests can enjoy the poolside bar, city views from the terrace, free WiFi, and a 24/7 gym.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Sofa bed
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Jacksonville, a neighborhood in Jacksonville, DoubleTree by Hilton Hotel Jacksonville Riverfront is near a metro station and on the waterfront. Jacksonville Museum of Modern Art and Daily's Place are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium.
Visit our Jacksonville travel guideOpens in a new window
Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 10 min walk - 0.6 miles
  • Florida Theatre - 11 min walk - 0.6 miles
  • Times-Union Center for the Performing Arts - 12 min walk - 0.7 miles
  • VyStar Veterans Memorial Arena - 3 min drive - 1.3 miles
  • EverBank Stadium - 4 min drive - 2.1 miles

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Morton's The Steakhouse - ‬17 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Jacksonville Museum of Modern Art and Daily's Place, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a gift shop, and smoke-free premises
  • A vending machine, a porter/bellhop, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 22.00 per day. Valet parking is available for USD 30.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is 1 mi (1.7 km) from Jacksonville Museum of Modern Art and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is only a 4-minute walk and San Marco Station is 7 minutes.

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Reviews

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

6.8

6.8

Cleanliness

8.0

Location

8.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 487 out of 1542 reviews
Rating 8 - Good. 258 out of 1542 reviews
Rating 6 - Okay. 331 out of 1542 reviews
Rating 4 - Poor. 220 out of 1542 reviews
Rating 2 - Terrible. 246 out of 1542 reviews

Reviews

8/10 Good

melvin

Liked: Cleanliness, amenities, property conditions & facilities
It was a great room at a great rate in a great location. I'll stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the hotel was very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great and the location as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & fast service
Stayed 1 night in Jan 2026

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
staff was extremely helpful; view was beautiful
Stayed 1 night in Dec 2025

8/10 Good

Tamara

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The outside was very nice and the staff was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, room was clean, staff was friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Dieyon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and beautiful view
Stayed 3 nights in Jan 2026

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very accommodating and friendly, they made my birthday feel very special it was nothing like the bad reviews. It was one of my favorite stays due to it being comfortable and close to many attractions and views. I’d definitely stay here again. Thank you so much for all you did.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shonnie

Liked: Cleanliness, amenities, property conditions & facilities
Great start to my stay as I was afforded an up grade on my room. The breakfast bar was excellent! Very nice staff. I will definitely stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Donna

Disliked: Property conditions & facilities
The staff is EXCELLENT. Everyone was courteous and efficient. The hotel however is very dated and in need of some repairs (rusty legs on room furniture, peeling wallpaper).
Stayed 1 night in Dec 2025

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Would probably stay at this hotel again next time I visit Jacksonville. Every one of the staff was really nice and helpful and the hotel was convenient distance wise. I do agree that the rooms could use a bit of an upgrade and my only complaint is the bathrooms not having enough complementary cleansing amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
View was beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Galina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and very helpful staff.. spectacular view.. Ashanti was extremely helpful and very welcoming.. and we love the restaurant downstairs..literally 10 of 10 ..💯
Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Disliked: Cleanliness, property conditions & facilities
The room was very dirty and run down. As was the gym area. The hotel definitely needs an overhaul. However the staff could not have been nicer which made the experience better overall.
Stayed 4 nights in Jan 2026

8/10 Good

Raphael

Staff was great room was very clean and the location is good
Stayed 1 night in Oct 2025

8/10 Good

Michelle Linda

Liked: Property conditions & facilities
The room could have been cleaner. The staff were great, and the food was pretty good at the breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Staff very helpful.
Stayed 5 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness
It meet the needs and the view was great/. Also easy access to the river sunset tours.
Stayed 2 nights in Nov 2025

8/10 Good

Makesia

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was very friendly. Everyone was smiling when I arrived and when I departed. I even received text messages during my stay, which was a great and convenient idea to keep in touch with the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and all the staff was friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Disliked: Amenities
Amazing view
Stayed 2 nights in Nov 2025

10/10 Excellent

amanda

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Paying for paying is crazy
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Friendly staff a nice pool. Great views from the balcony and very walkable to entertainment
Stayed 3 nights in Sep 2025

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great- room was clean. The food is bad there- I suggest going to a nearby restaurant.
Stayed 1 night in Oct 2025