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DoubleTree by Hilton Hotel Jacksonville Riverfront

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Front of property - evening/night - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
2 restaurants, breakfast, dinner served; American cuisine - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Point of interest - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
Outdoor pool, open 6 AM to 10:00 PM, free cabanas, sun loungers - DoubleTree by Hilton Hotel Jacksonville Riverfront (Jacksonville)
The DoubleTree by Hilton Hotel Jacksonville Riverfront overlooks the St. Johns River and offers two American cuisine restaurants with kids' menus. Guests can enjoy the poolside bar, city views from the terrace, free WiFi, and a 24/7 gym.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown Jacksonville, a neighborhood in Jacksonville, DoubleTree by Hilton Hotel Jacksonville Riverfront is near a metro station and on the waterfront. Jacksonville Museum of Modern Art and Daily's Place are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Friendship Park
    Friendship Park
    1 min walk - 0.1 miles
  • Jacksonville_TimesUnionCenterforthePerformingArts_10548681_05
    Times-Union Center for the Performing Arts
    12 min walk - 0.7 miles
  • Aerial photo sports stadiums Downtown Jacksonville FL
    VyStar Veterans Memorial Arena
    4 min drive - 1.3 miles
  • Baptist Medical Center Jacksonville
    9 min walk - 0.5 miles
  • Florida Theatre
    11 min walk - 0.6 miles

Getting around

  • Riverplace Station
    4 min walk
  • Jacksonville Station
    14 min drive
  • Jacksonville International Airport (JAX)
    24 min drive

Restaurants

  • Ruth's Chris Steak House
    1 min walk
  • Shor Seafood Grill & Tavern
    15 min walk
  • The Southern Grill
    4 min walk
  • Tidbits
    10 min walk
  • Sake House
    4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Jacksonville Museum of Modern Art and Daily's Place, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a gift shop, and a 24-hour front desk
  • A vending machine, outdoor furniture, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 22.00 per day. Valet parking is available for USD 30.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is 1 mi (1.7 km) from Jacksonville Museum of Modern Art and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is only a 4-minute walk and San Marco Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

6.8

6.8

Cleanliness

6.6

Amenities

8.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1647 reviews
Rating 8 - Good. 273 out of 1647 reviews
Rating 6 - Okay. 358 out of 1647 reviews
Rating 4 - Poor. 228 out of 1647 reviews
Rating 2 - Terrible. 261 out of 1647 reviews

Reviews

Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location & the amenities
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness
Beautiful location staff throughout hotel was amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, parking is alittle on pricey side. But all in all good place to stay.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Average hotel clean .. staff was fine .. just felt older and dated.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marguerite

Liked: Cleanliness, staff & service
Staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
The location of this hotel was very convenient and the view of the river was amazing. However, the room we stayed in was very “tired” and needed some TLC.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ruben

The property is showing it’s age. The location is central to many downtown locations. The parking is confusing as to what free to use vs paid to use. Thankfully the valet was helpful. The property shares footprint with Ruth Chris steakhouse. That is the best reason to stay
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Calli

Liked: Cleanliness, staff & service
Disliked: Amenities
No mini fridge in room, hotel staff was friendly and nice, maintenance was great.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheaper hotel in downtown Jacksonville but hotel needs a total refresh is a very rundown hotel but for the money and the location it is a good stay in the Riverview is amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jon-Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great location, friendly staff and great view
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Abby

Liked: Cleanliness
Staff was helpful and courteous.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

KEIRA

Liked: Cleanliness, staff & service
The staff was Awesome. The hotel is dated and there was a stench in the hallways and room. My bathroom sink only the hot water worked snd the shower was draining extremely slow. However the room and hotel common areas were clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
I like the location and the hotel was very clean.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible City View!!!! , but probably one of the worst Hiltons I’ve ever stayed at. Terrible condition, Mold, tons of damaged furniture, terrible bathroom, not great beds, no coffee in the room, nor was there a decent coffee station in the lobby. I usually stay at Hiltons, but in this case I should have just stayed in the Motel 6 down the road. I obviously payed for the view because all I really got out of it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and view
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great and the location as well.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very old hotel, shower leaks, carpet is dirty. Not a comfortable stay.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

melvin

Liked: Cleanliness, amenities, property conditions & facilities
It was a great room at a great rate in a great location. I'll stay there again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tekeda

Liked: Cleanliness, staff & service
My stay at the DoubleTree was wonderful. From staff, to the room everything was great. But I did notice in some areas where renovations could possibly take place for a better point of view. They aren’t as noticeable but still should be attended to
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ralette

Liked: Staff & service, amenities
Our first room had mold in the shower. They put us in another room and that was fine. Buffet breakfast was very good as was happy hour and dinner. We also went to Ruth's Chris which was excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Beautiful view, friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zhanye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean , I felt safe while traveling alone. I only dislike that I only had cash & I asked to person at the breakfast if she could save my bills for the week she said no & I noticed she never gave me change bac but whatever
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
The view was beautiful, room was clean, staff was friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
staff was extremely helpful; view was beautiful
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Courteous, welcoming staff. Rooms, furniture were dated. Beautiful view of River. Stayed one night.
Stayed 1 night in Feb 2026