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Comfort Suites Airport

2.5 star property
Hotel in Jacksonville with free breakfast and airport shuttle service

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Lobby
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,455 reviews
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About the neighborhood

Map
1180 Airport Rd, Jacksonville, FL, 32218

What's nearby

  • River City Market Place - 17 min walk - 0.9 miles
  • UF Health North - 2 min drive - 1.1 miles
  • Oceanway Community Center - 5 min drive - 2.7 miles
  • Jacksonville Zoo and Gardens - 8 min drive - 6.8 miles
  • Jacksonville Cruise Terminal - 13 min drive - 9.6 miles

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Taco Bell - ‬19 min walk

About this property

Comfort Suites Airport

Hotel near Jacksonville Zoo and Gardens
A free breakfast buffet, a free roundtrip airport shuttle, and dry cleaning/laundry services are just a few of the amenities provided at Comfort Suites Airport. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Express check-out, a 24-hour front desk, and a vending machine
  • A computer station, an elevator, and ATM/banking services
  • 1 meeting room, a front-desk safe, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 59 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with digital channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 63 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Frequently asked questions

Does Comfort Suites Airport have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Suites Airport pet-friendly?

Yes, Comfort Suites Airport allows cats and dogs (limit 2 total) with a maximum weight of up to 63 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Comfort Suites Airport?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Suites Airport?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Comfort Suites Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Comfort Suites Airport located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center is 2.5 mi (4.1 km) away.

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Comfort Suites Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 840 reviews
Rating 8 - Good. 271 out of 840 reviews
Rating 6 - Okay. 113 out of 840 reviews
Rating 4 - Poor. 43 out of 840 reviews
Rating 2 - Terrible. 42 out of 840 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and have a airport transportation
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great stay . Kind staff and helpful. Worth every penny
Stayed 1 night in May 2025

10/10 Excellent

MARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is newly remodeled. Very clean and modern facilities. Staff friendly. Good sound proof. Good breakfast
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and accommodating
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very well clean even with the remodeling going on
Stayed 2 nights in May 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and restaurants. Pet friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very friendly staff!
Stayed 3 nights in Feb 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast checkin and checkout
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Big Rooms, 24/7 Airport Shuttle, Very Clean
Stayed 1 night in Feb 2025

6/10 Okay

Charles

Liked: Staff & service
Construction and painting left everywhere in buildings by rooms
Stayed 1 night in May 2025

6/10 Okay

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and dining.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Attracted a lot of questionable people.
Stayed 1 night in Mar 2025

8/10 Good

Lydia

Liked: Staff & service
Hotel was ok, but smelled like mold.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful trip.

Our stay was very good.
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down, had tons of areas that looked like they were attempting to renovate but stopped. The rooms smelled, and the breakfast had almost nothing. I don’t feel like the price I paid was worth what I paid for. With that said, it served its purpose.
Stayed 2 nights in May 2025

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that my husband and I were able to check in a little earlier. However, upon entering our room it had a very musty smoky smell, mind you we had booked a smoke free room. Our bed was uncomfortable, did not get a good nights rest. The breakfast was nothing to talk about. Don’t waist your money!
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel for overnight stay for the cost.

Overall comfortable stay for an overnight trip before a flight in the morning. Be aware of $150.00 deposit not mentioned during booking.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with our cat
Stayed 1 night in Nov 2024

6/10 Okay

Bonnie

Liked: Cleanliness
Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for an overnight stay.
Stayed 1 night in Aug 2024

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate
Stayed 4 nights in Jan 2025

8/10 Good

Jennifer

It wasn't a bad experience but they called me about an hour before check in to tell me they over booked the hotel, lucky only one of our rooms had to be changed and still fit all of us. But with that, it had to be smoking rooms and we aren't smokers.
Stayed 2 nights in Mar 2025

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is supposed to be a "nonsmoking" hotel; however, 3rd floor hallway full of cigarette smoke. Also my room had large red stains on carpet. I left after 5 hours.
Stayed 1 night in Feb 2025