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Candlewood Suites Jacksonville by IHG

2.5 star property
Hotel in Jacksonville with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board
Candlewood Suites Jacksonville is centrally located, offering a gym and business center for active or productive guests. Enjoy free WiFi, snacks at the bar/deli, and relax with lobby newspapers. Previous travelers consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
119 Penny Ln, Jacksonville, NC, 28546

What's nearby

  • Coastal Carolina Community College - 12 min walk - 0.7 miles
  • Onslow Memorial Hospital - 2 min drive - 1.5 miles
  • Jacksonville Mall - 2 min drive - 1.5 miles
  • Camp Lejeune Main Gate and Visitor Center - 9 min drive - 5.9 miles
  • Marine Corps Air Station New River - 12 min drive - 9.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 26 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Candlewood Suites Jacksonville by IHG

Property highlights
Consider a stay at Candlewood Suites Jacksonville by IHG and take advantage of dry cleaning/laundry services, a gym, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • Free self parking
  • Luggage storage, a front-desk safe, and smoke-free premises
  • Barbecue grills, an elevator, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels and DVD players
  • Kitchens, refrigerators, and dishwashers

Similar properties

BBQ/picnic area

My Place Hotel-Jacksonville/Camp Lejeune, NC

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 605 reviews
My Place Hotel-Jacksonville/Camp Lejeune, NC

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

Is Candlewood Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Jacksonville by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Jacksonville by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Jacksonville by IHG located?

Situated in Jacksonville, this hotel is within 1 mi (2 km) of Coastal Carolina Community College, Jacksonville Commons, and Richard Ray Park. Challenge Course Park and Jacksonville Mall are also within 2 mi (3 km).

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Reviews

Candlewood Suites Jacksonville by IHG Reviews

8.2

Very Good

8.2

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 351 out of 752 reviews
Rating 8 - Good. 216 out of 752 reviews
Rating 6 - Okay. 84 out of 752 reviews
Rating 4 - Poor. 56 out of 752 reviews
Rating 2 - Terrible. 45 out of 752 reviews

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was in place. Wonderful place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice staff. Quiet rooms and rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Property conditions & facilities
Awesome place to stay. I love it
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotwl
Stayed 2 nights in Mar 2025

8/10 Good

Lakisha

Liked: Cleanliness, staff & service
Convenient and affordable room for a short stay.
Stayed 1 night in Jul 2023

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy and Close to everything...

Candlewood Suites offers travelers a clean comfortable room without all the extra services of some of the fancy, pricier hotel chains. The room has a small kitchen with full size fridge, dishwasher, microwave, small cook top and coffeemaker. There are dishes and a few pots/pans so that you may cook some simple meals. We stayed here for a high school reunion and the location was perfect. This one is near many restaurant chains on Western Boulevard. The hotel is in walking distance to the Walmart.
Stayed 5 nights in Jul 2025

8/10 Good

Kazimierz L.

Liked: Cleanliness, property conditions & facilities
I like the property and the reviews. One thing they did not have was an automated ice machine dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and great quality
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great! Very friendly and very attentive
Stayed 1 night in Oct 2023

10/10 Excellent

Delaino

Liked: Cleanliness, staff & service
My stay here was really relaxing hotel was clean but it is a little outdated so if u are use to stay at candlewood suites just know this one hasn't been upgrade but overall its close to everything
Stayed 2 nights in Jul 2023

8/10 Good

LeeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5- A decent place

Was originally assigned a dirty room, but they were quick to change us out. The room was overall not bad, the a/c was a little hard to regulate, was either really cold or warm and stagnate, and it would have been nice if there was an extra blanket in the closet. The room was otherwise well stocked, was clean, but I did notice a fair amount of mold on the bathroom ceiling.
Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were some of the best I’ve ever come across in my years of travel. The hotel was immaculate and anytime there was a chance the property manager and other employees were kind and courteous. I now have a new go to hotel for the Jacksonville area because of them!
Stayed 2 nights in Dec 2023

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full kitchen!!

I loved that it had a full kitchen but the bed was a little uncomfortable but not terrible. I may just be accustomed to my bed at home as well. We will definitely stay there again next trip to see our Marine.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Full refrigerator and stovetop. Staff was always friendly and helpful.
Stayed 2 nights in Jan 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Feb 2023

6/10 Okay

Mary

Disliked: Property conditions & facilities
Hotel is aging and could use renovation. Had to wait several hours to get additional towels for our room as they were drying. Did like the kitchen in the room.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

It was okay

My stay was ok. I feel like post covid, hotel standards have sharply declined. The room was clean, but the bathroom walls looked like they were in between paint jobs. The bathroom door was chipped and dented. I didn't think to take pictures. I asked at the front desk for a different room, because I was also right beside the laundry room, but there were none available. The beds were clean and the staff was courteous. I wouldnt recommend this hotel to a friend, but it wasn't terrible. It was just ok.
Stayed 1 night in Mar 2025

6/10 Okay

Vinita

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs updating. I didn’t sleep well to outside noises.
Stayed 1 night in Jun 2023

10/10 Excellent

Eric

N/A
Stayed 1 night in Jun 2024

4/10 Poor

Mitchell

Disliked: Cleanliness
The carpet was covered in pet hair. I borrowed A vacuum cleaner but couldn’t get the hair out of the carpet. Also, the tub wouldn’t drain when I arrived. I poured in drain cleaner but it didn’t clear. I had to borrow a plunger and plunge it myself to get it to drain.
Stayed 12 nights in Jun 2022

10/10 Excellent

Rachel

Nice clean hotel
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a week stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very clean and smelled great. The staff was amazing and friendly. I always enjoy my stay at this hotel. Every part of the hotel that I saw was very clean as well.
Stayed 3 nights in Oct 2025

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