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Candlewood Suites Jacksonville by IHG

2.5 star property
Hotel in Jacksonville with a fitness center and a 24-hour front desk

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Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | 1 bedroom, desk, blackout drapes, soundproofing
BBQ/picnic area
1 bedroom, desk, blackout drapes, soundproofing
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | 1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 2 Double Beds, Kitchen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

1 bedroom, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Fridge, microwave, stovetop, dishwasher

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | 1 bedroom, desk, blackout drapes, soundproofing

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Sofa bed - double
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
119 Penny Ln, Jacksonville, NC, 28546

What's nearby

  • Coastal Carolina Community College - 12 min walk - 0.7 miles
  • Onslow Memorial Hospital - 2 min drive - 1.5 miles
  • Jacksonville Mall - 2 min drive - 1.5 miles
  • Camp Lejeune Main Gate and Visitor Center - 9 min drive - 5.9 miles
  • Marine Corps Air Station New River - 12 min drive - 9.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬12 min walk

About this property

Candlewood Suites Jacksonville by IHG

Property highlights
Consider a stay at Candlewood Suites Jacksonville by IHG and take advantage of dry cleaning/laundry services, a gym, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • Free self parking
  • Luggage storage, smoke-free premises, and a front-desk safe
  • An elevator, a 24-hour front desk, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 95 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels and DVD players
  • Kitchens, refrigerators, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

Is Candlewood Suites Jacksonville by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 35.00 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Jacksonville by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jacksonville by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Jacksonville by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Jacksonville by IHG located?

Situated in Jacksonville, this hotel is within 1 mi (2 km) of Coastal Carolina Community College, Jacksonville Commons, and Richard Ray Park. Challenge Course Park and Jacksonville Mall are also within 2 mi (3 km).

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Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 325 out of 696 reviews
Rating 8 - Good. 205 out of 696 reviews
Rating 6 - Okay. 76 out of 696 reviews
Rating 4 - Poor. 52 out of 696 reviews
Rating 2 - Terrible. 38 out of 696 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and made sure we had everything we needed for our stay. We like having a full kitchen and the free use of the wash and dryer in the premises.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants and stuff
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Amenities
Nicely maintained and plenty of parking
Stayed 1 night in Apr 2025

10/10 Excellent

WILSON

Good place
Stayed 2 nights in Mar 2025

8/10 Good

Kazimierz L.

Liked: Cleanliness, property conditions & facilities
I like the property and the reviews. One thing they did not have was an automated ice machine dispenser.
Stayed 1 night in May 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotwl
Stayed 2 nights in Mar 2025

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was old and peeling. Coffee maker was broken
Stayed 1 night in May 2025

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to family and friends. Also shopping and dining options were close by.
Stayed 3 nights in Nov 2024

2/10 Terrible

Brody

They
Stayed 1 night in Mar 2025

10/10 Excellent

LORNA

Liked: Amenities, property conditions & facilities
Very conveniente location, in room kitchen is excelente!
Stayed 7 nights in Aug 2024

10/10 Excellent

Santonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place I stay while visiting Jacksonville
Stayed 3 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, parking is a bit tight but manageable, would stay again.
Stayed 11 nights in Jul 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice for a quick stay

Staff was super friendly. Hotel was clean and room was very clean. Was very happy with the stay.
Stayed 1 night in Jun 2024

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and clean facilities and great amenities
Stayed 2 nights in Jan 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service
Convenient and affordable room for a short stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and great quality
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenyetta

Liked: Staff & service, amenities, property conditions & facilities
Close to dining and shopping areas
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

It was okay

My stay was ok. I feel like post covid, hotel standards have sharply declined. The room was clean, but the bathroom walls looked like they were in between paint jobs. The bathroom door was chipped and dented. I didn't think to take pictures. I asked at the front desk for a different room, because I was also right beside the laundry room, but there were none available. The beds were clean and the staff was courteous. I wouldnt recommend this hotel to a friend, but it wasn't terrible. It was just ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

arthur l.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would nice to stay there. The staff really took care of our needs.
Stayed 8 nights in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient to everything

We’ve stayed here several times now. It’s quaint and clean. The beds are firm but we don’t mind it. It’s close to any and everything. The staff if very friendly and polite.
Stayed 3 nights in Jul 2024