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Best Western Jacksonville Inn

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

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Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Private spa tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Private spa tub

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Sofa bed - king
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Map
1659 S Jackson Street, Jacksonville, TX, 75766

What's nearby

  • Lake Jacksonville - 1 min drive - 0.0 miles
  • Bolton Park - 2 min drive - 1.2 miles
  • UT Health Jacksonville - 2 min drive - 1.4 miles
  • Nichols Green Park - 2 min drive - 1.2 miles
  • Mud Creek Off-Road Park - 10 min drive - 6.2 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Rancho Grande - ‬2 min drive

About this property

Best Western Jacksonville Inn

Property highlights
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Best Western Jacksonville Inn. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a computer station
  • A 24-hour front desk, tour/ticket assistance, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 53 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Inn Jacksonville
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Frequently asked questions

Does Best Western Jacksonville Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Jacksonville Inn pet-friendly?

Yes, Best Western Jacksonville Inn allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Jacksonville Inn?

Self parking is free at this property.

What time is check-in at Best Western Jacksonville Inn?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Jacksonville Inn?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is Best Western Jacksonville Inn located?

Situated in Jacksonville, this hotel is within 1 mi (2 km) of Lake Jacksonville, Nichols Green Park, and Bolton Park. UT Health Jacksonville and Vanishing Texana Museum are also within 2 mi (3 km).

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Best Western Jacksonville Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 225 out of 458 reviews
Rating 8 - Good. 133 out of 458 reviews
Rating 6 - Okay. 51 out of 458 reviews
Rating 4 - Poor. 23 out of 458 reviews
Rating 2 - Terrible. 26 out of 458 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I would recommend and I would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff friendly, and did a great job.
Stayed 1 night in May 2025

8/10 Good

kyle

Liked: Staff & service
The rooms are aged as expected so it's not bad but not great at all. The staff though were super friendly and made it a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the indoor hot tub and pool
Stayed 1 night in Mar 2025

8/10 Good

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all very friendly helpful clean room awsome breakfest and pool and hot very nice pool was warm felt great ill come stay again thank yall keep ur greatwork up
Stayed 2 nights in Feb 2025

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was overall good. The breakfast however was terrible. No coffee, 2 biscuits and a little bit of gravy was basically all that was available at 7:30am. Trash was overflowing in the dining area as well. Not sure if they were short staffed or what. Definitely hurt my rating of this property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility was outstanding
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Staff was excellent, clean rooms, and AWESOME breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s been nice each time we stay at this best western that’s way we keep coming back whenever we’re in Jacksonville
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was ok, taken care quickly as we arrived. Breakfast was not that great, but ok. All was clean and room was nice and big.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was excellent very clean breakfast was amazing . The manager was very nice and made us feel right at home ,
Stayed 1 night in May 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like chlorine, only rooms on 3rd floor, no elevator
Stayed 1 night in Dec 2024

10/10 Excellent

Margarita

Liked: Amenities, property conditions & facilities
Nice , clean place to stay
Stayed 2 nights in Jul 2023

2/10 Terrible

Therssia

Room was clean and staff member was helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place to stay for a couple of days - breakfast is included and it was good
Stayed 2 nights in Aug 2023

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good breakfast, bed comfortable.
Stayed 1 night in Oct 2023

4/10 Poor

Paden

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were no good covers on the bed. There were roaches in the room and the pillows were throw pillows for sleeping. Overall not a good experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western is the best hotel in Jacksonville. The owner is very friendly and it’s close to everything
Stayed 2 nights in Dec 2023

4/10 Poor

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Continental Breakfast, just some toast no peanut butter and eggs super lacking in breakfast
Stayed 1 night in Nov 2024

4/10 Poor

brad

Disliked: Cleanliness

This hotel stinks

The entire hotel smelled bad
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services: very good and friendly people. Everything I requested, it was promptly giving. Very clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable.
Stayed 1 night in Feb 2023

8/10 Good

Jacquin

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was good and the room was clean.
Stayed 1 night in Jul 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2023