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Best Western Jacksonville Inn

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Jacksonville Inn

Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Exterior
Indoor pool
Free buffet breakfast
Best Western Jacksonville Inn offers a convenient base near local attractions. Enjoy the morning breakfast buffet, relax in the spa tub, or swim in the indoor pool. The helpful staff and business center ensure productivity, while free self parking adds to the convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - king
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
1659 S Jackson Street, Jacksonville, TX, 75766

What's nearby

  • Lake Jacksonville - 1 min drive - 0.0 miles
  • Bolton Park - 2 min drive - 1.2 miles
  • UT Health Jacksonville - 2 min drive - 1.4 miles
  • Tomato Bowl Stadium - 2 min drive - 1.7 miles
  • Nichols Green Park - 2 min drive - 1.2 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Beverly's Country Cafe - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Dairy Queen - ‬8 min walk

About this property

Best Western Jacksonville Inn

Property highlights
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Best Western Jacksonville Inn. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and an elevator
  • A front-desk safe, 1 meeting room, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 53 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 660 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Smartphone
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Inn Jacksonville
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Jacksonville Best Western Executive Inn Hotel
Best Western Executive
Hotel Best Western Executive Inn
Best Executive Jacksonville
Best Western Executive Inn
Best Jacksonville Jacksonville
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Best Western Jacksonville Inn Hotel Jacksonville

Frequently asked questions

Does Best Western Jacksonville Inn have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Jacksonville Inn pet-friendly?

Yes, Best Western Jacksonville Inn allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Jacksonville Inn?

Self parking is free at this property.

What time is check-in at Best Western Jacksonville Inn?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Jacksonville Inn?

Check-out is at 11 AM. Late check-out is available for USD 20.00 (subject to availability).

Where is Best Western Jacksonville Inn located?

Situated in Jacksonville, this hotel is within 1 mi (2 km) of Lake Jacksonville, Nichols Green Park, and Bolton Park. UT Health Jacksonville and Vanishing Texana Museum are also within 2 mi (3 km).

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Best Western Jacksonville Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 478 reviews
Rating 8 - Good. 138 out of 478 reviews
Rating 6 - Okay. 55 out of 478 reviews
Rating 4 - Poor. 23 out of 478 reviews
Rating 2 - Terrible. 26 out of 478 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All i have to say is that the lady at the front during the day was so sweet and kind and thats saying a lot coming from a Canadian 🇨🇦 Everything was nice and clean and the gym pool and food in the morning was fantastic! Would recommend it to anyone that is visiting Jacksonville. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Jacobi

Liked: Cleanliness, property conditions & facilities
Fantastic!!
Stayed 1 night in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the indoor hot tub and pool
Stayed 1 night in Mar 2025

10/10 Excellent

Darcy

Staff was excellent, clean rooms, and AWESOME breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Liked: Amenities, property conditions & facilities
Nice , clean place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good place to stay for a couple of days - breakfast is included and it was good
Stayed 2 nights in Aug 2023

6/10 Okay

Greg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stay was overall good. The breakfast however was terrible. No coffee, 2 biscuits and a little bit of gravy was basically all that was available at 7:30am. Trash was overflowing in the dining area as well. Not sure if they were short staffed or what. Definitely hurt my rating of this property.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We were checked in and the bathroom shower smelled really bad after we showered . There was a roach on the ceiling and it was 10:30 a.m. and the cleaning service didn’t knock our door and was trying to get in even though check out was 11:00 a.m.
Stayed 1 night in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and affordable
Stayed 1 night in Nov 2022

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2023

10/10 Excellent

yolanda

Everything was great
Stayed 2 nights in Apr 2023

6/10 Okay

Hector

Not sure about this place

Nice hotel but had a dirty towel, I didn’t notice till after I used it which was kinda gross and a dirty bed cover I also didn’t realize a $150 incidental fee applied to my debit card
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, amenities
The smell of marijuana was in the elevator and the downstairs hallway that had the door propped open, every time we used it. The free breakfast was not refilled, even when there was still an hour and a half left for the breakfast time. Not staying there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nasty. No hot breakfast. Yogart spoiled. The sausage biscuits were in plastic bag. Microwave and taste nasty. only thing really warm was waffle. No english muffins. Very disappointed.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The stay was nice but the owner I think it was kept giving me a hard time. It was a last minute stay for a family member passing and he kept hounding me about just people being in the room even though they were going to stay and when I agreed to pay the extra fee for them said they charged my card and didnt until the next morning and the room was cleaned up and everything when we left but charged me what seemed like another night instead of the price for the guests
Stayed 1 night in Dec 2022

2/10 Terrible

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach on mirror, toilet did not flush(water was turned off at the tank; turned it on and flushed toilet). Toilet seat fell off. Had to close the door to the bathroom because of the tank noise. Breakfast was put away before allotted time. Asked for utensils at dinner time and was give an unwrapped spoon and non matching knife. Asked for napkins and was given someone’s left over Jersey Mike’s sandwich napkins. It is not a $100 night hotel.
Stayed 2 nights in Jul 2024

2/10 Terrible

Pattie

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bed bugs in the sofa couch. The room smelled like smoke. The gym was told did not have working equipment. Water was on fhe bathroom floor could had slipped. When I available no one was at the front desk to greet me and I had to let the the know I was there to check in. Just not a great experience! I did get a refund for my room but had to do the work by calling and following up with Expedia myself.
Stayed 2 nights in Jun 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was told the pool was heated its not the jets in the hot tub didnt work it was warm but no jets the phones at the pool and in my room did not work. The ice machine on the bottom floor was out so had to go to second floor for ice but the elevators were out so i had to take the stairs. Around 830 the neighbor kept knocking on the wall and my kids were freaking out so i couldnt call so had to walk to the front desk to let them know and the lady just looked at me like what do you want me to do and claimed they werent back yet as if no one was in there. But i digress we stayed the night and in the morning i go to breakfast excited for the biscuits and gravy but the bicuits were like cardboard and the gravy was coagulated as if it had sat in the container for days so i stuck with coffee and finally as im packing up to leave my son playing in the floor i notice a spider coming from the ceiling about to drop right on his head. Luckily I got it before it got him. At checkout there was a new lady she was very rude as i am trying to explain some of the things they need to fix such as the phones and outlets. When did hotel living become acceptable to trailer park life? Its never perfect but wow i would not reccommend best western to anyone after this experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean and comfortable room. The hot tub jets didn't work, but it was just the right temperature for a soak!
Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Towels were fresh. Staff was very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Paulina Sarahi

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2025

6/10 Okay

israel

Olía a umedad
Stayed 2 nights in Sep 2025

10/10 Excellent

Serenity Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice soft bed. Fluffy pillows. The staff was amazing!!
Stayed 1 night in Jul 2025

8/10 Good

Kathey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great bed was comfortable but those little pillows were no my type. Everyone was complaining about them during breakfast. Not just me. Everyone from other rooms were complaining. One man called his wife who was driving in and told her to bring their pillows.
Stayed 1 night in Jun 2025

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