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Tru By Hilton Jackson, Tn

Property class: 2.5

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Photo gallery for Tru By Hilton Jackson, Tn

An outdoor seating area with a sectional sofa, round table, and blue accents. - Tru By Hilton Jackson, Tn (Jackson)
A snack kiosk with a variety of packaged foods and beverages, a 24/7 market sign, and a Hilton logo indicating nearby hotel services. - Tru By Hilton Jackson, Tn (Jackson)
A modern restaurant with a central island, bar stools, and a seating area with a view. - Tru By Hilton Jackson, Tn (Jackson)
A modern lounge area with a blue sofa, round tables, and hanging chairs. - Tru By Hilton Jackson, Tn (Jackson)
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area. - Tru By Hilton Jackson, Tn (Jackson)
Take advantage of a free breakfast buffet, a gym, and a business center at Tru By Hilton Jackson, Tn. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with blinds.

Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel room with a large bed, a nightstand, a small table, and a wall-mounted lamp.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted TV, and a door leading to another room.

Room, 1 King Bed, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a wooden floor, a dark blue accent wall, and a small table with a lamp.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson is home to Tru By Hilton Jackson, Tn. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
1136 Rushmeade Road, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    1 min drive - 1.3 miles
  • Union University
    2 min drive - 1.8 miles
  • West Tennessee Healthcare Sportsplex
    7 min drive - 7.1 miles
  • The Ballpark at Jackson
    8 min drive - 8.2 miles
  • Lane College
    9 min drive - 5.1 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    12 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • SONIC Drive In
    2 min drive
  • McDonald's
    4 min drive
  • Don Pancho
    2 min drive
  • Texas Roadhouse
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Tru By Hilton Jackson, Tn pet-friendly?

Yes, Tru By Hilton Jackson, Tn allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 125.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jackson, Tn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Jackson, Tn?

Check-out is at noon.

Where is Tru By Hilton Jackson, Tn located?

Situated in Jackson, this hotel is within 3 mi (5 km) of Union University, Music Highway Crossroads, and Casey Jones Village. North Hospital is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Jackson, Tn Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 320 out of 414 reviews
Rating 8 - Good. 58 out of 414 reviews
Rating 6 - Okay. 25 out of 414 reviews
Rating 4 - Poor. 3 out of 414 reviews
Rating 2 - Terrible. 8 out of 414 reviews

Reviews

Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in many hotels over a several week period of travel and this was by far the nicest and cleanest! Will definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Montanez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate...friendly and helpful staff...this is my 4th stay at this property...I will be back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, Clean, friendly staff. Near shopping. Easy access to highway.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
We had a great stay. Breakfast was good, rooms were very large! Great area of town. We will stay here again!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room was very clean. The bed was comfortable. I will stay here again next time I’m in Jackson.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was new and very clean. The rooms were very spacious and clean with comfortable beds. There were plenty of linens and the bathroom was spacious and clean. Breakfast looked good, but we didn’t take the time to eat. Coffee was excellent. I highly recognizable place if you wanting a clean comfortable Place to sleep. AC was COLD!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, efficient, and friendly place to stay. Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalistic approach to room appointments worked nicely. Comfortable room, good bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dallase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful staff. Would definitely stay again!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and nice. Our room was clean and the beds were comfortable, especially the pillows! We stopped for a quick overnight on a road trip, so we weren't there long, but my kids loved playing a round of pool after breakfast before heading to the car. This was a great value - safe, clean, friendly, and breakfast and parking are included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in. Easy out. Clean. Staff was friendly and place was quiet and very good area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with plenty of choices. Staff was extremely professional and pleasant. Great stay!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with adequate parking. No coffee in the rooms which was sad for us. It was a good stay. We were comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was super friendly, fun vibe if you had some down time to play pool and a yummy breakfast with lots of options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hollis

Very nice stay. Friendly and accompanying staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Norabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,clean area and amazing customer service.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities
Clean room, decent breakfast, close to busy, noisy highway.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay and location were great. However, we noticed mildew in the corners of the shower pan. Other than that everything else was clean and fresh.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest checkin I've ever had which was great as we were checking in late. Clean and comfortable rooms.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

John-David

Yes breakfast was good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Deanna

Liked: Staff & service, amenities
The staff was helpful. They accommodated our move to a different room due to a non working tv in our original room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gissell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the building was brand new.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fun with lots of amenities, pool, exercise room, game and gathering areas with pool table, games, magazines and fun places to sit and visit.
Stayed 1 night in Mar 2026