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Tru By Hilton Jackson, Tn

2.5 star property
Travelers begin their day with a complimentary full breakfast before heading to the fitness center or taking care of business needs at the on-site center

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio - Tru By Hilton Jackson, Tn (Jackson)
Lobby - Tru By Hilton Jackson, Tn (Jackson)
Exterior - Tru By Hilton Jackson, Tn (Jackson)
Free daily buffet breakfast - Tru By Hilton Jackson, Tn (Jackson)
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets - Tru By Hilton Jackson, Tn (Jackson)
Tru By Hilton Jackson, TN offers modern comfort without frills. Guests enjoy a free full breakfast, maintain their workout in the fitness center, and stay productive with the business center and in-room WiFi. The helpful staff consistently receives praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4
  • Free WiFi

About the neighborhood

Jackson is home to Tru By Hilton Jackson, Tn. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
1136 Rushmeade Road, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    1 min drive - 1.3 miles
  • Union University
    2 min drive - 1.8 miles
  • Old Hickory Mall
    5 min drive - 3.1 miles
  • West Tennessee Healthcare Sportsplex
    7 min drive - 7.1 miles
  • The Ballpark at Jackson
    8 min drive - 8.2 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    12 min drive

Restaurants

  • McDonald's
    4 min drive
  • SONIC Drive In
    2 min drive
  • Don Pancho
    2 min drive
  • Snappy Tomato Pizza
    3 min drive
  • Buffalo Wild Wings
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Tru By Hilton Jackson, Tn pet-friendly?

Yes, Tru By Hilton Jackson, Tn allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 125.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jackson, Tn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Jackson, Tn?

Check-out is at noon.

Where is Tru By Hilton Jackson, Tn located?

Situated in Jackson, this hotel is within 3 mi (5 km) of Union University, Music Highway Crossroads, and Casey Jones Village. North Hospital is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Jackson, Tn Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 278 out of 365 reviews
Rating 8 - Good. 54 out of 365 reviews
Rating 6 - Okay. 22 out of 365 reviews
Rating 4 - Poor. 3 out of 365 reviews
Rating 2 - Terrible. 8 out of 365 reviews

Reviews

Verified

10/10 Excellent

Dallase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful staff. Would definitely stay again!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with adequate parking. No coffee in the rooms which was sad for us. It was a good stay. We were comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was super friendly, fun vibe if you had some down time to play pool and a yummy breakfast with lots of options
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hollis

Very nice stay. Friendly and accompanying staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest checkin I've ever had which was great as we were checking in late. Clean and comfortable rooms.
Stayed 1 night in Apr 2026
Verified

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities
Clean room, decent breakfast, close to busy, noisy highway.
Stayed 1 night in Feb 2026
Verified

8/10 Good

John-David

Yes breakfast was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gissell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the building was brand new.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, attentive, and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
everyone was friendly and helpful, the room was clean and convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities
The staff was great especially Shaun helping at check-in. The room was very nice and clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly & accomodating
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hollis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The beds were the most comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great hotel! Close to plenty of restaurants and shopping. I would recommend hotel if you are going through Jackson. Staff was very kind and the room was comfortable and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glenn

Breakfast was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
I stay at this hotel twice a month while traveling for work its always nice and clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good breakfast, loved the pool table and games
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, clean bathroom. Breakfast was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating! My husband had 4 cycles of chemo treatments, and we stayed at the hotel each time. The staff made sure we were able to stay on the 5th floor with the quietest room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nearby shop and dining options were amazing. Very nice area to stay in. I felt very secure as a woman traveling alone.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Our room was ver clean and inviting. Staff was friendly and helpful. The hotel was close to a highway, but the traffic lulled me to sleep. Great place to stay!
Stayed 1 night in Nov 2025