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Tru By Hilton Jackson, Tn

Property class: 2.5

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Photo gallery for Tru By Hilton Jackson, Tn

An outdoor seating area with a sectional sofa, round table, and blue accents. - Tru By Hilton Jackson, Tn (Jackson)
A modern lounge area with a blue sofa, round tables, and hanging chairs. - Tru By Hilton Jackson, Tn (Jackson)
A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area. - Tru By Hilton Jackson, Tn (Jackson)
A modern restaurant with a central island, bar stools, and a seating area with a view. - Tru By Hilton Jackson, Tn (Jackson)
A snack kiosk with a variety of packaged foods and beverages, a 24/7 market sign, and a Hilton logo indicating nearby hotel services. - Tru By Hilton Jackson, Tn (Jackson)
Take advantage of a free breakfast buffet, a gym, and a business center at Tru By Hilton Jackson, Tn. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a window with blinds.

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel room with a large bed, a nightstand, a small table, and a wall-mounted lamp.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted TV, and a door leading to another room.

Room, 1 King Bed, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with two beds, a wooden floor, a dark blue accent wall, and a small table with a lamp.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a bench, a TV, and a bathroom visible through an open door.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Jackson is home to Tru By Hilton Jackson, Tn. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
1136 Rushmeade Road, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    1 min drive - 1.3 miles
  • Union University
    2 min drive - 1.8 miles
  • Old Hickory Mall
    5 min drive - 3.1 miles
  • West Tennessee Healthcare Sportsplex
    7 min drive - 7.1 miles
  • Lane College
    9 min drive - 5.1 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    12 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • SONIC Drive In
    2 min drive
  • Don Pancho
    2 min drive
  • McDonald's
    4 min drive
  • Texas Roadhouse
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Tru By Hilton Jackson, Tn pet-friendly?

Yes, Tru By Hilton Jackson, Tn allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 125.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Jackson, Tn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru By Hilton Jackson, Tn?

Check-out is at noon.

Where is Tru By Hilton Jackson, Tn located?

Situated in Jackson, this hotel is within 3 mi (5 km) of Union University, Music Highway Crossroads, and Casey Jones Village. North Hospital is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru By Hilton Jackson, Tn Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 345 out of 448 reviews
Rating 8 - Good. 63 out of 448 reviews
Rating 6 - Okay. 29 out of 448 reviews
Rating 4 - Poor. 3 out of 448 reviews
Rating 2 - Terrible. 8 out of 448 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was friendly and I like breakfast
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, the ground floor was updated , the room was ok, no carpet and the shower looked like it needed a little update, food was great. The staff was very friendly and I enjoyed the stay .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/property, courteous staff, good breakfast! Would definitely recommend
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for a mini getaway. My husband and I enjoyed staying here for our anniversary. Rooms were clean and well kept. The breakfast was okay. Located near plenty of shops and restaurants. Would definitely stay again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in many hotels over a several week period of travel and this was by far the nicest and cleanest! Will definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rate...friendly and helpful staff...this is my 4th stay at this property...I will be back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. So modern, clean, and quiet and right off the highway. Breakfast was free and had variety of options to choose from. Although most of the food options were finished by the time we made our way down.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Good staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, Clean, friendly staff. Near shopping. Easy access to highway.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great stay. Breakfast was good, rooms were very large! Great area of town. We will stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Would definitely stay here again
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room was very clean. The bed was comfortable. I will stay here again next time I’m in Jackson.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, efficient, and friendly place to stay. Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was new and very clean. The rooms were very spacious and clean with comfortable beds. There were plenty of linens and the bathroom was spacious and clean. Breakfast looked good, but we didn’t take the time to eat. Coffee was excellent. I highly recognizable place if you wanting a clean comfortable Place to sleep. AC was COLD!!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with wonderful staff. Would definitely stay again!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalistic approach to room appointments worked nicely. Comfortable room, good bed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good with plenty of choices. Staff was extremely professional and pleasant. Great stay!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming and nice. Our room was clean and the beds were comfortable, especially the pillows! We stopped for a quick overnight on a road trip, so we weren't there long, but my kids loved playing a round of pool after breakfast before heading to the car. This was a great value - safe, clean, friendly, and breakfast and parking are included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Very nice stay. Friendly and accompanying staff.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, decent breakfast, close to busy, noisy highway.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was super friendly, fun vibe if you had some down time to play pool and a yummy breakfast with lots of options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in. Easy out. Clean. Staff was friendly and place was quiet and very good area.
Stayed 2 nights in Jun 2026