See all properties

Tru by Hilton Jackson, MI

2.5 star property
Travelers start their day with a hearty breakfast at this Jackson hotel, where modern comforts include in-room WiFi to keep everyone connected for the day ahead

Choose dates to view prices

Photo gallery for Tru by Hilton Jackson, MI

Restaurant - Tru by Hilton Jackson, MI (Jackson)
Reception - Tru by Hilton Jackson, MI (Jackson)
Exterior - Tru by Hilton Jackson, MI (Jackson)
Lobby - Tru by Hilton Jackson, MI (Jackson)
Terrace/patio - Tru by Hilton Jackson, MI (Jackson)
Tru by Hilton Jackson, MI offers a comfy base with practical amenities. Enjoy the morning breakfast buffet and in-room WiFi. Helpful staff provides dry cleaning, and the lobby offers free newspapers and coffee/tea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

You may also like

Ad
Terrace/patio

Home2 Suites by Hilton Jackson MI

Jackson
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, 555 reviews
Home2 Suites by Hilton Jackson MI

About the neighborhood

Jackson is home to Tru by Hilton Jackson, MI. The area's natural beauty can be seen at MacCready Nature Reserve and Meridian-Baseline State Park, while Art 634 and Michigan Theatre of Jackson are cultural highlights. Visit our Jackson travel guide
Map
2401 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Michigan International Speedway Aerial Shot.
    Michigan International Speedway
    30 min drive - 27.3 miles
  • Jackson Crossing Mall
    18 min walk - 1.0 mile
  • R.A. Greene Park
    2 min drive - 2.2 miles
  • Lions Park
    3 min drive - 2.0 miles
  • JAX 60
    5 min drive - 3.8 miles

Getting around

  • Jackson Station
    5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW)
    63 min drive

Restaurants

  • Chick Fil A
    3 min drive
  • McDonald's
    3 min drive
  • Starbucks
    2 min drive
  • McDonald's
    3 min drive
  • Texas Roadhouse
    2 min drive

About this property

Tru by Hilton Jackson, MI

Property highlights
Take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Tru by Hilton Jackson, MI. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Free newspapers, an elevator, and smoke-free premises
  • Coffee/tea in the lobby and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board
Comfort Inn & Suites Jackson North
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 640 reviews
Comfort Inn & Suites Jackson North
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Is Tru by Hilton Jackson, MI pet-friendly?

Yes, Tru by Hilton Jackson, MI allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Tru by Hilton Jackson, MI?

Check-out is at noon.

Where is Tru by Hilton Jackson, MI located?

Situated in Jackson, this hotel is within 3 mi (5 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Tru by Hilton Jackson, MI Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

Reviews

8/10 Good

joseph

Liked: Cleanliness, property conditions & facilities
Staff courteous Rooms clean Pleasant stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were friendly and responsive! Very updated
Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Nice gym and best continental breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again.

The room was nice and had a large bathroom. The staff were very helpful. The breakfast is a variety of hot and cold options.
Stayed 2 nights in Sep 2025

6/10 Okay

Lanene

Liked: Staff & service
Average hotel. Rooms were small and furnishings were minimal also found a spot on the mattress👎. Employees were friendly and accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, kept very well
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & modern. Not happy that the pancake maker was out of order & the toaster was lacking power. otherwise good.
Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel , so beautiful and clean.
Stayed 1 night in May 2025

10/10 Excellent

VIVEK KRISHNAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent people and stay
Stayed 1 night in Jun 2025

8/10 Good

Windy

It was clean and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Hot full breakfast
Stayed 1 night in Jul 2025

8/10 Good

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very similar to Hampton Inn I stayed except decoration style. If you like simple, clean minimalist style hotel room, Try is a good fit.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Just a quick overnight stop but the hotel was perfect. Room and lobby very clean. Breakfast was just fine.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from out of the area it was difficult to navigate to the hotel, but the comfort and facility made up for it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and rooms are a good size.
Stayed 1 night in Mar 2025

8/10 Good

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
It was a very comfortable nights sleep. Staff was friendly
Stayed 1 night in Jul 2025

6/10 Okay

LeeAnn

We stayed 2 years ago when first opened, very nice stay, staff was excellent and breakfast was a great variety and plenty for all guests. This stay this time it seams as though some things have gone downhill. It was quite noisy sleeping, you can hear other guests talking and thumping around. Biggest disappointment was the breakfast, very limited to choose from, no scrambled eggs or bacon/sausage, lots of guests were unhappy about the breakfast.
Stayed 1 night in Oct 2025

4/10 Poor

James

Disliked: Property conditions & facilities
Room was clean and neat. Some visitors had dogs…. I love dogs but find them unacceptable in a hotel. Some seating in the dining recreation area had dogs air all three days we stayed there… obviously the cleaning staff isn’t very observant. Breakfast served to 9 am with limited choices on one morning at 8:30… We are older adults and although we stayed at this Tru hotel last year we will not choose to stay here in the future.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and a decent breakfast. Staff was very nice. conveniently located, a short drive from my work.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable property close to several restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Tru hotels as often there is no rugs. The rooms are decorated nicely and the beds are very comfortable. My husband loves the breakfast with Tru being his preferred hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Staff were friendly and polite.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds. Friendly staff. Located within 10 mins of food and shopping.
Stayed 1 night in Mar 2025