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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Jackson, MI

Reception
Lobby
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 548 reviews
Holiday Inn Jackson NW - Airport Road by IHG

About the neighborhood

Map
2401 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Art 634 - 4 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.1 miles
  • JAX 60 - 5 min drive - 2.7 miles
  • Henry Ford Allegiance Health - 6 min drive - 3.8 miles
  • Cascade Falls - 8 min drive - 4.2 miles

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Tru by Hilton Jackson, MI

Property highlights
Take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Tru by Hilton Jackson, MI. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
  • Free newspapers and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Is Tru by Hilton Jackson, MI pet-friendly?

Yes, Tru by Hilton Jackson, MI allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jackson, MI?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jackson, MI?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Tru by Hilton Jackson, MI?

Check-out is at noon.

Where is Tru by Hilton Jackson, MI located?

Situated in Jackson, this hotel is within 3 mi (5 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

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Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 918 reviews
Rating 8 - Good. 217 out of 918 reviews
Rating 6 - Okay. 75 out of 918 reviews
Rating 4 - Poor. 35 out of 918 reviews
Rating 2 - Terrible. 36 out of 918 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Nice clean hotel good breakfast
Stayed 2 nights in May 2025

8/10

It was clean and friendly staff.
Stayed 2 nights in May 2025

10/10

Wonderful hotel , so beautiful and clean.
Stayed 1 night in May 2025

8/10

hotel was very nice, staff was great. room was pretty small compared to other hotels in my opinion. comfy bed
Stayed 2 nights in Feb 2025

10/10

Clean, well appointed in good price point.
Stayed 1 night in Apr 2025

10/10

Great stay !
Stayed 1 night in Dec 2024

10/10

I like the Tru hotels as often there is no rugs. The rooms are decorated nicely and the beds are very comfortable. My husband loves the breakfast with Tru being his preferred hotel.
Stayed 1 night in Feb 2025

10/10

Very clean property and rooms are a good size.
Stayed 1 night in Mar 2025

10/10

Very nice property
Stayed 1 night in Mar 2025

10/10

Spacious. Great staff!
Stayed 3 nights in Apr 2025

8/10

The hotel was clean and comfortable
Stayed 2 nights in Feb 2025

10/10

Comfortable beds and a decent breakfast. Staff was very nice. conveniently located, a short drive from my work.
Stayed 2 nights in Mar 2025

10/10

Great Place at Great Price
Stayed 1 night in Feb 2025

10/10

Was very nice stay
Stayed 1 night in Jan 2025

8/10

Nice being across the street from Red Lobster. Would have been nice if the complimentary breakfast opened earlier, we had to be across town by 7:00.
Stayed 1 night in Apr 2025

10/10

Really good property. Comfortable & clean. Good breakfast
Stayed 2 nights in Mar 2025

10/10

No real alarming complaints, just staff who seemed to be having a rough day
Stayed 2 nights in May 2025

8/10

Staff were friendly and welcoming. The room was clean, and comfortable. Room was next to the pool, and the outer exit door, so having a constant fan option on the thermostat was helpful for white noise.
Stayed 1 night in Apr 2025

10/10

The room was clean and comfortable. Staff were friendly and polite.
Stayed 1 night in Feb 2025

10/10

Nice beds. Friendly staff. Located within 10 mins of food and shopping.
Stayed 1 night in Mar 2025

10/10

Property was super clean. Breakfast was good.
Stayed 1 night in Feb 2025

10/10

I recently stayed at Tru by Hilton, and I couldn’t be more pleased with the experience. From the moment I arrived, the staff went out of their way to make me feel welcome. Check-in was smooth and efficient, and they are one of few that allow dogs that do not fit in the palm of your hand! The room was spotless, spacious, and tastefully decorated with modern furnishings. The bed was exceptionally comfortable, and I appreciated the thoughtful touches like high-quality toiletries, high quality amenities, and fast, free Wi-Fi. Each time I have stayed at Tru by Hilton, they have exceeded my expectations in every way. I highly recommend it to anyone looking for comfort, great service, and excellent amenities. I will definitely be returning as this the only hotel I will stay at when I return home to visit!
Stayed 3 nights in May 2025

10/10

excellent
Stayed 1 night in Mar 2025

8/10

Several trucks with trailers taking 5 spots each with no parking for other guests
Stayed 1 night in May 2025

10/10

Staff was extremely accommodating. Lobby area was great for hanging out.
Stayed 2 nights in Jan 2025