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The Westin Jackson

Property class: 4

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Photo gallery for The Westin Jackson

A modern hotel entrance with a covered walkway, large windows, and a well-lit facade. - The Westin Jackson (Jackson)
A swimming pool with four wicker chairs and a small table, surrounded by large windows. - The Westin Jackson (Jackson)
Two people walking in a hallway with a modern interior design, including a wooden frame and a wall with black and white photographs. - The Westin Jackson (Jackson)
An outdoor dining area with wicker furniture and red umbrellas, overlooking a modern building with the name "WESTIN" on the facade. - The Westin Jackson (Jackson)
A modern bar area with a long counter, bar stools, and a variety of bottles. - The Westin Jackson (Jackson)
Consider a stay at The Westin Jackson and take advantage of dry cleaning/laundry services, a bar, and a health club. Treat yourself to a body treatment, a massage, or a facial at Soul Spa, the onsite spa. The on-site local cuisine restaurant, Estelle Southern Table, offers breakfast, brunch, lunch, dinner, and kids' meals. Free WiFi in public areas, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a business center and a hot tub.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk, a chair, and a TV.

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table, a TV, and a desk.

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a sofa, a desk with a chair, and a desk lamp. There is a window with curtains and a painting on the wall.

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

A cityscape with modern buildings, a large open plaza, and a few trees.

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and two bedside tables with lamps.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

A cityscape with modern buildings, a large open plaza, and a few trees.

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Jackson, The Westin Jackson is in the city center. Mississippi War Memorial Building and Ayer Hall are local landmarks, and travelers looking to shop may want to visit Metrocenter Mall and Renaissance at Colony Park. Looking to enjoy an event or a game while in town? See what's happening at Mississippi Coliseum or Dorothy Vest Tennis Center. Visit our Jackson travel guide
Map
407 South Congress Street, Jackson, MS, 39201

What's nearby

  • A building with the sign "Russell C. Davis Planetarium" and street signs for "Pascagoula St" and "No Turn on Red".
    Russell C Davis Planetarium
    5 min walk - 0.3 miles
  • The exterior of the Mississippi Museum of Art with outdoor seating and a well-maintained lawn.
    Mississippi Museum of Art
    6 min walk - 0.4 miles
  • A grand white building with black shutters, a central balcony, and a symmetrical facade.
    Mississippi Governor's Mansion
    6 min walk - 0.4 miles
  • A modern building with reflective glass windows and a geometric design.
    Jackson Convention Complex
    8 min walk - 0.5 miles
  • A classical building with columns and ornate decorations.
    Mississippi State Capitol
    15 min walk - 0.8 miles

Getting around

  • Jackson Station
    13 min walk
  • Evers Intl. Airport (JAN)
    16 min drive

Restaurants

  • Love's Travel Stop
    7 min drive
  • Cups @ UMMC
    6 min drive
  • McDonald's
    6 min drive
  • McDonald's
    2 min drive
  • The Iron Horse Grill
    13 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business center

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 21.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Westin Jackson have a pool?

Yes, this property has an indoor pool.

Is The Westin Jackson pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet.

How much is parking?

Valet parking is available for USD 32 per day.

What time is check-in at The Westin Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Jackson?

Check-out is at noon.

Where is The Westin Jackson located?

Located in Downtown Jackson, this spa hotel is within 1 mi (2 km) of Metro Jackson Chamber of Commerce and Jackson State University. Mississippi Governor's Mansion and Russell C Davis Planetarium are also within 10 minutes. Jackson Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Jackson Reviews

9.0

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 697 out of 985 reviews
Rating 8 - Good. 163 out of 985 reviews
Rating 6 - Okay. 64 out of 985 reviews
Rating 4 - Poor. 31 out of 985 reviews
Rating 2 - Terrible. 30 out of 985 reviews

Reviews

Verified review

10/10 Excellent

scottow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great art and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful, professional staff at the hotel and restaurant. Rooms clean. Good food.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service with bellmen
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jill Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love the spa
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dunri

Staff was so nice!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! If I could live here I would. Great staff, spa, food, decor and plenty of extras at no extra cost. It’s one of my favorite hotels even compared to larger metro cities. I stay here for staycations regularly. Never disappoints!
Top floor view of the city
Top floor view of the city
Estelle’s brunch
Estelle’s brunch
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anita

I enjoyed everything the staff, cleanliness of our room ,
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Thank you Westin for making our stay comfortable and relaxing.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, amenities
The front desk staff were very nice and efficient. The restaurant staff provided excellent customer service were very nice. The room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Karmen

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. Customer service was top tier from the front desk to the valet. I will most definitely be visiting again.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Room was excellent.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
The Westin was in perfect location, the staff was friendly, and Valet was great!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

damita

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Very Nice hotel!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Valicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, elegant, comfy and cozy. Will stay here again
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marlania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Avis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room… Comfy bed…. Nice spa and staff… even the valet staff who availed when they saw a need. Thank you. Nice property. Good restaurant.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

RAMI RIYAD ISMAIL

Liked: Cleanliness, staff & service, amenities
Cleen, good service
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Joanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately the small fridge did not work properly and we had to throw away all of our food. The TV did not work properly either with no guide on it. My sisters room had all sorts of stains on the carpet along with stains on her towels. I will say the staff was absolutely fantastic and friendly. None of these things were in their control.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Enjoyed my stay. Staff very friendly and great room in a good location. Used valet parking which was efficient and reasonable. Easy to walk to various sites.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Demetrius Kenyatta

Liked: Cleanliness, property conditions & facilities
Clean room. Excellent customer service. Staff was friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carla

Great hotel and staff is super friendly!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Demetrice

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the restaurant was excellent.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Stopped halfway to Atlanta. I wish the indoor pool would have been a bit warmer but everything was clean and great! Also, the restaurant was impeccable. The rooms were clean and wonderful. Surrounding area a bit sketchy but you feel very safe on the property!
Stayed 1 night in Dec 2025