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Quality Inn

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour front desk

Choose dates to view prices

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2001 Shirley Dr, Jackson, MI, 49202

What's nearby

  • Art 634 - 5 min drive - 2.7 miles
  • Michigan Theatre of Jackson - 5 min drive - 3.0 miles
  • JAX 60 - 7 min drive - 3.8 miles
  • Henry Ford Allegiance Health - 7 min drive - 3.5 miles
  • Cascade Falls - 8 min drive - 4.8 miles

Getting around

  • Jackson Station - 9 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Quality Inn

Property highlights
Quality Inn provides amenities like free continental breakfast and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a vending machine
  • Guest reviews say good things about the overall condition
Room features
All 52 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free weekday newspapers.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and free toiletries
  • 27-inch TVs with satellite channels
  • On-request microwaves, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Super 8 Hotel Jackson MI
Super 8 Jackson MI
Super 8 Jackson MI Hotel
Super 8 Wyndham Jackson MI Hotel
Super 8 Wyndham Jackson MI
Quality Inn Hotel
Quality Inn Jackson
Quality Inn Hotel Jackson
Super 8 by Wyndham Jackson MI

Frequently asked questions

Is Quality Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated in Jackson, this hotel is within 2 mi (3 km) of R.A. Greene Park, Lions Park, and Jackson Crossing Mall. Rod Mills Park and Keeley Park are also within 3 mi (5 km).

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Quality Inn Reviews

Reviews

4.4
Rating 10 - Excellent. 46 out of 800 reviews
Rating 8 - Good. 101 out of 800 reviews
Rating 6 - Okay. 123 out of 800 reviews
Rating 4 - Poor. 195 out of 800 reviews
Rating 2 - Terrible. 335 out of 800 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10

Good
Stayed 1 night in Feb 2025

8/10

Good place to lay your head at night!
Stayed 1 night in Jun 2024

2/10

One he’d was broken, yellow stains on the sheets, towels dirty, mold in bathtub, there was an empty toilet roll left instead of fresh, toilet seat not attached to toilet.
Stayed 1 night in Jan 2025

2/10

They were rude at the desk the place was dirty. I will never go there again
Stayed 1 night in Nov 2024

2/10

Bedbugs in the room. No refund offered.
Stayed 1 night in Dec 2024

6/10

It was $60 a night. You truly get what you pay for. The property was old and run down, but perfect for a quick sleep and go.
Stayed 2 nights in Sep 2024

2/10

This place is no good no.hot water shower broke no heat no tv the ppl were rude and would not give me a refund never will I ever go back there stay away from there
Stayed 3 nights in Jan 2025

2/10

Worst hotel ever. That hotel should be shut down.
Stayed 2 nights in Aug 2024

2/10

Dirty the people were rude bugs cockroaches
Stayed 1 night in Nov 2024

8/10

Just right for an overnight stay .
Stayed 1 night in Sep 2022

2/10

Terrible experience! Not only was there no front desk associate in the building but I waited over 30 minutes for anyone to show up. Our room was dirty from previous guest. There was no hot water and had to move rooms. Second room was even worse. There was roaches on the bathroom ceiling. The tub was dirty with hair in drain. Will NEVER stay again
Stayed 1 night in Jan 2025

4/10

The bed was extremely soft, which was nice and close to the highway. But the tv wouldn’t work, towels were stained and my room came with no soap. The towel rack was extremely rusted.
Stayed 1 night in Oct 2024

2/10

Rude staff..beds disgusting
Stayed 1 night in Sep 2024

2/10

DO NOT STAY HERE!! Someone tried breaking into our room in the middle of the night through the window. We were charged a security deposit which i dont expect to get back. NO breakfast! NO toiletries were provided. The fire alarm was missing and toilet paper was shoved in the hole. The curtains were shredded. The bed felt like it was 15 years old. The shower had mold. The room wasnt cleaned until we checked in so we had to wait. The outlets didnt work. One of the lights was held together with a bungee cord.
Stayed 1 night in Feb 2025

2/10

Over 40 minutes to check in. Our card wouldnt open the door and gave us a different room. The TV in our room didn't work! Breakfast was terrible as well! I would not recommend staying here.
Stayed 1 night in Nov 2024

2/10

The lady at the desk was extremely rude. She told us where to go and not to bother her. I was upset because there was no elevator for us to take our stuff up. Asked for a different room. She cussed and argued with us. We will not ever stay in a quality inn again. There was a tv, no internet. Said deposit was 50.00 went to pay she said oh it's 100.00. she told me to shut up. Just kept arguing. We are elderly and would not listen to what I tried to exc plain.
Stayed 1 night in Jan 2025

4/10

Check-in was supposed to be at 3 pm. I arrived at 7:30 and had to wait for staff to finish cleaning my room. Poor lighting in the halls. Average customer service.
Stayed 1 night in Sep 2024

4/10

Not good service
Stayed 1 night in Nov 2024

2/10

False advertisement for cable and wifi, there was none. Tue room smelled like smoke and there was no hot water for me to take a shower. Would not stay or recommend this place at all.
Stayed 2 nights in Aug 2024

2/10

This place needs some serious attention. Black mold in the bathrooms, nothing between the beds worked, lights, plugs nothing. The TV was all static and fuzz, the remote barely worked, after you had to guess which buttons were what because there was no markings left on them. There was no toilet paper in the bathroom, the bathroom door looked like it had been kicked in more than once. They thought it was somehow acceptable to vacuum outside our door at 4am, oh, and that's after somebody was clearly trying to enter our room after midnight! Thank God my 3 year old had locked the extra locks. Beds are hard as a rock.... literally nothing good to say about my stay. My furnace broke which is the only reason we were forced to stay here
Stayed 2 nights in Jan 2025

6/10

Was ok
Stayed 2 nights in Sep 2023

2/10

The carpet was sticky. No cups in the room. Bugs behind the bathroom door. No liners in any of the garbage cans. You just felt dirty being there.
Stayed 1 night in Sep 2024

2/10

They say they're is no supplies in the room nothing. Electric outlet didn't all work. Sheets not fresh. Room smells. No coffee. Never again will go back.
Stayed 2 nights in Sep 2024

2/10

The worst hotel I ever stayed , over priced dirty towels ,broken headboard , bugs in the room , bad customer service , I booked for a week because usually Quality Inn are decent but this one not , I called to cancel and they charged me two nights without staying , please avoid this Hotel
Stayed 7 nights in Jul 2024

2/10

I have stayed in hotels that charge by the hour that were cleaner than this hotel
Stayed 1 night in Nov 2023