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Residence Inn Jackson

3.0 star property
Travelers gather around the welcoming lobby fireplace at this Jackson hotel, while early risers appreciate the convenience of the 24-hour fitness center

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Photo gallery for Residence Inn Jackson

Lobby lounge - Residence Inn Jackson (Jackson)
Exterior - Residence Inn Jackson (Jackson)
Desk, blackout drapes, iron/ironing board, free WiFi - Residence Inn Jackson (Jackson)
BBQ/picnic area - Residence Inn Jackson (Jackson)
Indoor pool - Residence Inn Jackson (Jackson)
Residence Inn Jackson offers a peaceful suburban retreat with practical comforts. Guests enjoy a complete breakfast, relax in the spa tub, or unwind by the lobby fireplace. In-room WiFi keeps everyone connected, and the staff consistently earns praise for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Jackson, Residence Inn Jackson is in the suburbs. Cypress Grove Nature Park and Fairgrounds Park reflect the area's natural beauty and area attractions include Jackson Bowling & Family Fun and Music Highway Crossroads. Casey Jones Village and Hamilton Performing Arts Center are also worth visiting. Visit our Jackson travel guide
Map
126 Old Medina Xing, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex
    4 min drive - 3.5 miles
  • The Ballpark at Jackson
    5 min drive - 4.6 miles
  • Casey Jones Village
    5 min drive - 5.0 miles
  • Old Hickory Mall
    5 min drive - 4.6 miles
  • Union University
    6 min drive - 5.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    14 min drive

Restaurants

  • Dodge's
    4 min drive
  • Jonathans Grille
    5 min drive
  • Casey's
    5 min drive
  • McDonald's
    5 min drive
  • Starbucks
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn Jackson have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11 PM.

Is Residence Inn Jackson pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Jackson?

Check-out is at noon.

Where is Residence Inn Jackson located?

Situated in the suburbs, this hotel is within 6 mi (10 km) of West Tennessee Healthcare Sportsplex, Jackson Tennis Center, and The Ballpark at Jackson. Old Hickory Mall and Jackson Bowling & Family Fun are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn Jackson Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 432 out of 698 reviews
Rating 8 - Good. 116 out of 698 reviews
Rating 6 - Okay. 66 out of 698 reviews
Rating 4 - Poor. 29 out of 698 reviews
Rating 2 - Terrible. 55 out of 698 reviews

Reviews

Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, nice pool and hot tub, good location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. The room was super spacious. The breakfast was amazing. The staff were super helpful and friendly. Will be my go to hotel when we stop in Jackson!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Rooms spacious and clean.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly Good Breakfast and Staff was very Friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and had very comfortable beds. Staff was very friendly and kind. The morning breakfast was very good and adequate to start the day! The indoor pool needed some attention as for cleaning. Murky water.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Michael

Needed a place to stay overnight on our trip. The facility was clean beds comfortable, staff was friendly and helpful and breakfast was great. Would stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff are so professional, helpful, and make check-in a breeze. The breakfast staff are amazing, the ladies go above and beyond, breakfast is delicious and they are so very hospitable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Q

Liked: Cleanliness, property conditions & facilities
Room was in excellent condition
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awsome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfasts around. Everybody was like family.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and the staff was very nice. Love the huge TV and good clear picture. Would stay again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Everything stood out - cleanliness of the pool/spa area, the fitness center, the room, the breakfast area, etc. I wish I could remember the name of the staff because they were incredibly friendly. I could not recommend this location more (especially if you have a pet).
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elizabeth

The room was great. The parking lot was a sheet of thick ice. It was very dangerous to drive and walk on..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, amenities
Clean room, ok staff great parking quiet area
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
I was greeted by the front desk receptionist as soon as I walked in (I am not sure of her name) She was so helpful and professional. The room was very clean when I checked in. I would definitely recommend this hotel to anyone traveling to the area.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing clean and quiet.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sheree

Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Nakiya M

Liked: Staff & service
Disliked: Cleanliness
Kendrick and the front desk staff were amazing! Kind, accommodating and truly a joy to see everyday! The room was not cleaned to my standards of clean. Stains on the furniture and ceiling. Not many items in the cabinets for use and what was in there was dirty.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get into off the interstate, friendly staff, reasonably priced
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, very friendly. Everything was exceptionally clean and comfortable.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Judy

This is a good hotel especially if you are staying with a pet for several days becaus it is a flat fee. It is older and the bathrooms need to be updated the caulking around the tubs need to be cleaned better or just completly remodel and update the rooms.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities
Room was clean and comfortable. The staff was friendly and the breakfast was hot and very good. Over all it was a good stay. My only complaint would be the bed was not that comfortable and the place needs to be renovated as far as new carpet and fresh paint, but over all it was a good place to stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Plenty of parking. Good breakfast. Friendly staff.
Stayed 3 nights in Oct 2025