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Home2 Suites By Hilton Jackson

3.0 star property
Travelers start their day with a complimentary breakfast before heading to the indoor pool for a refreshing swim or tackling work projects in the business center.

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Photo gallery for Home2 Suites By Hilton Jackson

Terrace/patio - Home2 Suites By Hilton Jackson (Jackson)
Free WiFi - Home2 Suites By Hilton Jackson (Jackson)
Exterior - Home2 Suites By Hilton Jackson (Jackson)
Private kitchen - Home2 Suites By Hilton Jackson (Jackson)
Free daily buffet breakfast - Home2 Suites By Hilton Jackson (Jackson)
Located in central Jackson, Home2 Suites By Hilton Jackson offers a comfortable stay with essentials like a hearty breakfast, a well-equipped gym, and a practical business center for work needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite, 1 King Bed

Free WiFi

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Free WiFi

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Free WiFi

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Free WiFi

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible

Free WiFi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Free WiFi

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

Free WiFi

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King Studio Suite

  • Sleeps 4
  • Free WiFi

King Studio Suite With Accessible Tub

  • Sleeps 4
  • Free WiFi

1 King Mobilty/Hearing Access Tub Studio Suite

  • Sleeps 4
  • Free WiFi

About the neighborhood

Jackson is home to Home2 Suites By Hilton Jackson. Casey Jones Village and Jackson Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cypress Grove Nature Park and Fairgrounds Park. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or The Ballpark at Jackson. Visit our Jackson travel guide
Map
40 Old Medina Crossing, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex
    2 min drive - 2.2 miles
  • The Ballpark at Jackson
    3 min drive - 3.3 miles
  • Casey Jones Village
    4 min drive - 4.1 miles
  • Old Hickory Mall
    4 min drive - 3.7 miles
  • Union University
    4 min drive - 4.8 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional)
    14 min drive

Restaurants

  • Dodge's
    3 min drive
  • Jonathans Grille
    4 min drive
  • Casey's
    4 min drive
  • McDonald's
    4 min drive
  • Takos Borukas
    3 min drive

About this property

Home2 Suites By Hilton Jackson

Property highlights
At Home2 Suites By Hilton Jackson, you can look forward to a free breakfast buffet, a firepit, and a 24-hour gym. Free in-room WiFi, with speed of 25+ Mbps, and a business center are available to all guests.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Barbecue grills, a 24-hour front desk, and smoke-free premises
  • Outdoor furniture, coffee/tea in the lobby, and meeting rooms
Room features
All 89 rooms have amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 175.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 175.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to September

Frequently asked questions

Does Home2 Suites By Hilton Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

Is Home2 Suites By Hilton Jackson pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 175.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Home2 Suites By Hilton Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Home2 Suites By Hilton Jackson?

Check-out is at 11:00 AM.

Where is Home2 Suites By Hilton Jackson located?

Situated in Jackson, this hotel is 2.8 mi (4.5 km) from Old Hickory Mall and within 6 mi (10 km) of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Music Highway Crossroads and Casey Jones Village are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Home2 Suites By Hilton Jackson Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

Verified

6/10 Okay

Jose Shaun

Liked: Cleanliness, staff & service, amenities
Nice hotel. Breakfast was ok but it’s basically make your own sandwich for hot food plus waffles. Was hoping for traditional. 4th floor hallway was hot and humid. Staff was nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Brandilynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful with needs and made our stay warm and inviting, I was surprised to see a small kitchen with dinnerware and utensils for use. The room was neat and orderly as well. Thanks again, we will choose this location next time we are in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and a wonderful breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was big, comfortable and clean. The best part of the stay was the hotel breakfast. I can’t have dairy and they had so many options for me! I will pay a little extra per night to stay there. It’s nice to have a larger room with so many amenities.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and easily fit all five of us with plenty of space. The only thing we noted was the food left over from the previous occupant was still in the fridge. Otherwise very clean and the breakfast was pretty good too. Tameka who checked us in was very helpful.
Stayed 1 night in May 2025
Verified

6/10 Okay

Will

Liked: Cleanliness, staff & service
Room was clean but the carpet was stained heavily and the sheets had some stains on them. It was great having a half kitchen. The bathroom's vent fan did not work and the shower valve was about to fall off the wall. The breakfast was good except for the weekend staff which didn't keep the food stocked to keep up with weekend demand. Apparently need more weekend staff for the breakfast.
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, thank you Great dog park nearby
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to. Room was clean and spacious. Staff was friendly and helpful. Was a great place to break up a long trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Tanquinika

Liked: Amenities
Did not know about the 250.00 deposit for locals. Also, always make sure you clean your own room they did not have clean rooms
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service
Understanding that this property has only been open for a week or so, I can forgive some issues with my family’s stay at Home2, Jackson. However, these are the issues we had: There was a significant issue with the expedia booking that seemed to cause problems for Home2, which took about 15 minutes to figure out at check-in. After that, we could not access the room for quite some time because it was still allocated, in the system, to another party who had already checked out. Once we were finally in the room, we noticed that all of the previous occupants dishes and drinks still in the room. Additionally, the room smelled strongly of smoke from illegal substances and we found that the previous occupant had taped up the smoke detector to prevent the alarm going off. We were not offered an alternative room — probably because all rooms were booked. We were promised a refund by the staff, and told it should show up on our card by yesterday, but have not received one yet.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

natasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified

4/10 Poor

William

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Clyde Thomas

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Stayed 1 night in Jan 2026
Verified

4/10 Poor

Amanda

Liked: Cleanliness
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claretha

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edward

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

claretha

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lalisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025