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Holiday Inn Express & Suites Jackson by IHG

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Jackson by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Indoor pool
Free daily buffet breakfast
Exterior
Exterior
Holiday Inn Express & Suites Jackson, an IHG Hotel, combines practical comfort with thoughtful amenities. Guests enjoy a free breakfast to fuel their mornings and stay connected with in-room WiFi. Past visitors consistently mention the attentive service from the hotel's staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Jetted bathtub
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Jetted bathtub
Shower/tub combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
Shower/tub combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

1 bedroom, desk, laptop workspace, iron/ironing board

Room (Specialty)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3506 Oneil Dr, Jackson, MI, 49202

What's nearby

  • JAX 60 - 3 min drive - 2.0 miles
  • Art 634 - 5 min drive - 4.0 miles
  • Michigan Theatre of Jackson - 6 min drive - 4.5 miles
  • Henry Ford Allegiance Health - 7 min drive - 5.3 miles
  • Cascade Falls - 8 min drive - 4.4 miles

Getting around

  • Jackson Station - 8 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 49 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Taco Bell - ‬10 min walk

About this property

Holiday Inn Express & Suites Jackson by IHG

Hotel near the airport
At Holiday Inn Express & Suites Jackson by IHG, you can look forward to a free breakfast buffet, laundry facilities, and a 24-hour gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • 1 meeting room, smoke-free premises, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 78 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior

Holiday Inn Jackson NW - Airport Road by IHG

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 627 reviews
Holiday Inn Jackson NW - Airport Road by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Frequently asked questions

Does Holiday Inn Express & Suites Jackson by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Jackson by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Jackson by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Jackson by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Holiday Inn Express & Suites Jackson by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Jackson by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of Jackson Crossing Mall, JAX 60, and Rod Mills Park. Lions Park is 3.1 mi (5 km) away.

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Reviews

Holiday Inn Express & Suites Jackson by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 298 out of 568 reviews
Rating 8 - Good. 180 out of 568 reviews
Rating 6 - Okay. 53 out of 568 reviews
Rating 4 - Poor. 22 out of 568 reviews
Rating 2 - Terrible. 15 out of 568 reviews

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, quiet and several food options within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Audrey

excellent staff and very clean hotel! the breakfast was awesome and I appreciated the hard worked staff keeping the place in tip top shape.
Stayed 1 night in Aug 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice a quite clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to drive back to Canada from Milwaukee and couldn't make it so we found this lovely hotel off the highway. Very clean and safe with a few restaurants within walking distance. A very lovely spot!
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff are very friendly and attentive. Property was clean and safe. The only con of the stay was parking is a bit crowded. Overall the experience was fabulous!
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff is so friendly!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room in a convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, quiet and nice atmosphere. I am glad that we booked this hotel while visiting family in Jackson. The free breakfast was adequate, definitely have had worse and better. Only complaint was that the bathrooms could have been better, cleaner and a more conducive layout, especially since we'd booked a king suite for our duration there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The ladies that were working at the front desk were super friendly and very professional!
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good complimentary breakfast options. Expedia virtual credit card decline delayed check-in considerably.
Stayed 1 night in Aug 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service, amenities
Our only complaint is how uncomfortable the furniture is. But it is not any different than most other hotels.
Stayed 1 night in Jul 2025

8/10 Good

Taqueena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bedding and great buffet breakfast

6/10 Okay

michael a

Liked: Cleanliness, staff & service, property conditions & facilities
Room and hotel very clean. TV has very limited options, can't watch my own Netflix, Amazon, etc. Pool area super clean..pool cold. Pleasant staff. Professional
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about.
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

10/10 Excellent

Hope

Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay. From the friendly front desk, the relaxing shower and to the comfortable bed; this was a much needed night of rest. I would highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities, room comfort

Honest review

For the price I was pleased with the size of the room and the type of furniture it was very comfortable. It was not the cleanest and had broken things like drawers were unusable but it was fine outside of that and that wasn't terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed.
Stayed 1 night in Dec 2022

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and looked newly renovated maybe? The breakfast was very good in the morning and the staff around were kind.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I was expecting!
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great slee0

Everything was great about this hotel. The room was clean, all the common areas were clean and tidy, and breakfast was even out ready a little earlier than they had said. Overall I would say it was a very good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and room. Great bedding. Wonderful experience all around. Only bad thing was no 24 hour coffee. Other than that, great stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Had the best time! Check in was fast, easy and friendly. Breakfast was great, room was cozy. Daughter attends college near by, I'm sure we'll be regulars over the next four years.
Stayed 1 night in Dec 2022

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