West Tennessee Healthcare Sportsplex - 5 min walk - 0.3 miles
The Ballpark at Jackson - 17 min walk - 0.9 miles
Old Hickory Mall - 6 min drive - 5.2 miles
Casey Jones Village - 6 min drive - 5.6 miles
Union University - 7 min drive - 6.3 miles
Getting around
Memphis International Airport (MEM) - 86 min drive
Restaurants
McDonald's - 7 min walk
Sonic Drive-In - 7 min walk
Sonic Drive-In - 5 min drive
Sonic Drive-In - 6 min drive
Cracker Barrel - 6 min drive
About this property
Holiday Inn Express Hotel & Suites Jackson NE by IHG
Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
A banquet hall, 1 meeting room, and a front-desk safe
Smoke-free premises, a gift shop, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All 92 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with bathtubs and hair dryers
32-inch flat-screen TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
Things to do
Gym
Outdoor pool
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Electrical adapters
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a pool?
Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.
Is Holiday Inn Express Hotel & Suites Jackson NE by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Self parking is free at this property.
What time is check-in at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Holiday Inn Express Hotel & Suites Jackson NE by IHG?
Check-out is at 11 AM.
Where is Holiday Inn Express Hotel & Suites Jackson NE by IHG located?
Situated in Jackson, this hotel is within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 mi (10 km).
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 291 out of 524 reviews
10 - Excellent
291
Rating 8 - Good. 127 out of 524 reviews
8 - Good
127
Rating 6 - Okay. 50 out of 524 reviews
6 - Okay
50
Rating 4 - Poor. 31 out of 524 reviews
4 - Poor
31
Rating 2 - Terrible. 25 out of 524 reviews
2 - Terrible
25
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10
The breakfast was so so.
Gary
Stayed 1 night in May 2025
10/10
Nice rooms, easy booking and check in.
Plenty of food options nearby.
Matt
Stayed 1 night in Mar 2025
10/10
Can’t beat it if your there for baseball
Kurrie
Stayed 1 night in Mar 2025
10/10
The friendliness of the staff and the modern newness of the building and rooms.
Gary
Stayed 1 night in Mar 2025
10/10
Nice and clean
Lee
Stayed 1 night in Apr 2025
6/10
The staff was great! My stay was nice! The breakfast was excellent!
My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Robin
Stayed 2 nights in Mar 2025
10/10
It's always a pleasure staying here...
Charles
Stayed 2 nights in Oct 2024
10/10
The breakfast staff was extremely pleasant.
Laura
Stayed 3 nights in Oct 2024
10/10
Excellent front desk.
Ron
Stayed 1 night in Nov 2024
10/10
Easy to access.
John
Stayed 1 night in Dec 2024
8/10
Did not feel safe with person standing outside their door late night and early morning.
Cheryl
Stayed 2 nights in Mar 2025
10/10
It was conveniently located to places to eat.
Georgena
Stayed 1 night in Jun 2024
10/10
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Verified traveler
Stayed 1 night in Oct 2024
10/10
Nice clean hotel
Sally
Stayed 1 night in Apr 2024
10/10
Good customer service
ziyad
Stayed 1 night in Nov 2024
8/10
Nice, Clean, and very Friendly
BARRY
Stayed 1 night in Jul 2024
10/10
Good value, friendly staff, very adequate breakfast
James
Stayed 2 nights in Mar 2023
10/10
Clean, easy check in& good breakfast
Samuel
Stayed 1 night in Feb 2023
10/10
Great staff. Made you feel at home! Thanks
Ralph
Stayed 1 night in Sep 2024
10/10
Great location for a quick stay while traveling, quiet and comfortable beds!! Breakfast was great and staff was friendly.
Kelli
Stayed 1 night in Nov 2022
10/10
It was one of the nicest holiday Inns that we stayed in on our trip, extremely clean, quiet , comfortable, great breakfast and great friendly knowledge staff
Edward
Stayed 1 night in Nov 2022
10/10
Property was great. Friendly staff. Good breakfast every day that was kept stocked.
Christy
Stayed 2 nights in Jun 2024
10/10
Would stay again,
Jasen
Stayed 3 nights in Sep 2022
8/10
Enjoyed our overnight stay. Comfy beds and clean room.