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Holiday Inn Express Hotel & Suites Jackson NE by IHG

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE by IHG

Outdoor pool
Free daily buffet breakfast
1 bedroom, in-room safe, desk, blackout drapes
Property amenity
Exterior
A free breakfast buffet, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds (Bath Shower Combination)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
55 Parkstone Place, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min walk - 0.3 miles
  • The Ballpark at Jackson - 17 min walk - 0.9 miles
  • Old Hickory Mall - 6 min drive - 5.2 miles
  • Casey Jones Village - 6 min drive - 5.6 miles
  • Union University - 7 min drive - 6.3 miles

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Love's Travel Stop - ‬5 min drive
  • ‪Dodge's - ‬6 min drive
  • ‪SONIC Drive In - ‬5 min drive
  • ‪SONIC Drive In - ‬7 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites Jackson NE by IHG

Property highlights
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express Hotel & Suites Jackson NE by IHG. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A gift shop, 1 meeting room, and a banquet hall
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenity

Best Western Plus Executive Residency Jackson Northeast

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Jackson NE by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Holiday Inn Express Hotel & Suites Jackson NE by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Jackson NE by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Jackson NE by IHG located?

Situated in Jackson, this hotel is within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. Lane College and Old Hickory Mall are also within 6 mi (10 km).

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Holiday Inn Express Hotel & Suites Jackson NE by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 299 out of 542 reviews
Rating 8 - Good. 130 out of 542 reviews
Rating 6 - Okay. 53 out of 542 reviews
Rating 4 - Poor. 34 out of 542 reviews
Rating 2 - Terrible. 26 out of 542 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with good dining options nearby, love the patio sitting area with the gazebo, great staff on all shifts, will make it my hotel of chioce when staying in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inns that I have stayed at. They’re always my first choice and this one is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Diane

Liked: Amenities
Area was easy to find and close to interstate. Good psrking
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast an pool
Stayed 3 nights in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly. I was greeted upon arrival, offered a cold bottle of water, and the next morning the cleaning staff and everyone greeted and made conversation. I have never had that at a hotel stay. It was enjoyable and the room was nice, quiet, with room darkening shade, and a comfortable bed.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got to the property a little early and the lady at the desk was less than helpful, so we left went for some food. Once we returned, the two gentlemen at the front desk were very curious and helpful. The woman at the front desk earlier could take some tips from the gentlemen. The property and amenities were great.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in particular was kind of nasty. One key card didn't work at all and the other one barely worked. The staff were very nice and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy booking and check in. Plenty of food options nearby.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was so so.
Stayed 1 night in May 2025

2/10 Terrible

Christy

Disliked: Cleanliness, property conditions & facilities
Room had mold. Tv didn't work and was unclean overall
Stayed 2 nights in Aug 2025

10/10 Excellent

Kurrie

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat it if your there for baseball
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept. Quite. When breakfast is from a certain time to ending a certain time. All breakfast products should be available. Arrived with one hour left and no cinnamon rolls nor orange juice available. Told it was because they had only enough for the next day. Everything should be available during the breakfast hours.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Our shower in our first room did not work but we easily upgraded within the few hrs of check in to a bigger room with all working equipment. Overall our stay was great besides the sitting area outside stayed dirty due to other checked in guests with over flowing trash cans come morning.
Stayed 2 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The staff was great! My stay was nice! The breakfast was excellent! My only issue was with the shower, everything in the room was clean EXCEPT the shower, it needed a very good scrub with a brush and Clorox😞
Stayed 2 nights in Mar 2025

4/10 Poor

Randy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower was dirty and a dirty washcloth was left in the dirty shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
The breakfast staff was extremely pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure staying here...
Stayed 2 nights in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access.
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff, very adequate breakfast
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. All the staff were extremely friendly. Room was spacious, clean, and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Jasen

Liked: Staff & service, amenities, property conditions & facilities
Would stay again,
Stayed 3 nights in Sep 2022