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DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with free parking, a quick walk to Casey Jones Village

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

View from room

Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Bathrobes
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.8 miles
  • West Tennessee Healthcare Sportsplex - 8 min drive - 6.3 miles
  • The Ballpark at Jackson - 9 min drive - 6.7 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Upscale hotel near Casey Jones Village
Located close to Old Hickory Mall and Rusty's TV and Movie Car Museum, DoubleTree by Hilton Hotel Jackson provides a grocery/convenience store, a terrace, and shopping on site. The on-site southern cuisine restaurant, Twist Grill and Bar, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A reception hall, smoke-free premises, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 167 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The property will be renovating from April 30 2025 to September 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is DoubleTree by Hilton Hotel Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Jackson?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

What time is check-out at DoubleTree by Hilton Hotel Jackson?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Hotel Jackson located?

Located in the heart of Jackson, this hotel is 0.5 mi (0.8 km) from Casey Jones Village and within 3 mi (5 km) of Old Hickory Mall and Rusty's TV and Movie Car Museum. Jackson Bowling & Family Fun and Cypress Grove Nature Park are also within 6 mi (10 km).

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DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 91 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Comfortable overnight stay. Great friendly staff were a bonus
Stayed 1 night in May 2025

10/10

Love my stay and the fresh hot cookies
Stayed 2 nights in May 2025

10/10

Nice restaurant and bar.
Stayed 1 night in May 2025

10/10

Staff was the shining star of this hotel!
Stayed 1 night in May 2025

10/10

Staff are very nice, onsite restaurant and bar has good food and good staff.
Stayed 1 night in Feb 2025

10/10

It is was a good visit from the front desk, to the room, to the restaurant and the check out.
Stayed 1 night in Feb 2025

10/10

Always a great place to stay
Stayed 2 nights in Jan 2025

6/10

very outdated and under construction
Stayed 1 night in May 2025

10/10

Staff was very friendly. Hotel was spotless.
Stayed 1 night in Mar 2025

10/10

The staff was great and the hotel was good and clean
Stayed 1 night in Feb 2025

10/10

Friendly staff. Very accommodating. Room was clean.
Stayed 5 nights in Mar 2025

10/10

It was amazing and the bar area and steak house was great.
Stayed 1 night in Jan 2025

10/10

Great stay
Stayed 1 night in Dec 2024

10/10

Good dining options close by including an on-site restaurant with a great bourbon selection. Rooms were spacious and beds were comfy. Pretty good breakfast for a price.
Stayed 1 night in Jan 2025

10/10

Friendly staff, clean room, warm cookie
Stayed 1 night in Feb 2025

10/10

nice and clean
Stayed 1 night in Mar 2025

10/10

Live security guard at night
Stayed 2 nights in Feb 2025

2/10

The hotel is dated, and the Wi-Fi in the room didn't work! The shower didn't work, and it was noisy due to construction in the hotel! I was not happy with the hotel and will never stay here again! Also, the bed was uncomfortable, so I didn't get much sleep!
Stayed 2 nights in Apr 2025

10/10

Our stay was excellent as always clean room, comfortable bed, clean bathroom the staff was the best they were so kind, polite, and helpful It makes a big difference, the area was very nice and the staff welcome us with open arms,we will return My husband's birthday and our anniversary was great, I'm hoping that I have accumulated some points for this hotel.
Stayed 5 nights in Jan 2025

6/10

Property needs updating for the price of the room Wi-Fi should be available without having to sign up for a rewards program and breakfast should be provided
Stayed 2 nights in Jan 2025

10/10

This hotel was nice and quiet. Twist is the restaurant in hotel, it was quick and delicious. See you next time
Stayed 1 night in Dec 2024

10/10

Nice clean room and friendly staff
Stayed 1 night in Oct 2024

8/10

Nice hotel to stay in. Beds and pillows are very comfortable! Near all the bars, restaurants and shopping. The TVs are very old low def tvs. However a nice place to stay. Safe place to stay. Parking lot is dark. The soap dispensers are a nice touch. Limited towels in bathroom. There is a bar, a restaurant and a pool.
Stayed 1 night in Feb 2025

10/10

Property was great
Stayed 3 nights in Nov 2024

10/10

Love the room and the pool was awesome
Stayed 1 night in Oct 2024