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Courtyard by Marriott Jackson

3.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Courtyard by Marriott Jackson

Exterior
Outdoor pool
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Lobby
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Sofa bed - double
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
6280 Ridgewood Court Drive, Jackson, MS, 39211

What's nearby

  • Mississippi Children's Museum - 7 min drive - 5.6 miles
  • Mississippi Veterans Memorial Stadium - 8 min drive - 6.0 miles
  • Millsaps College - 8 min drive - 6.5 miles
  • Mississippi Coliseum - 10 min drive - 8.3 miles
  • Jackson State University - 13 min drive - 10.5 miles

Getting around

  • Jackson Station - 12 min drive
  • Evers Intl. Airport (JAN) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Whataburger - ‬7 min walk

About this property

Courtyard by Marriott Jackson

Hotel in the suburbs
Consider a stay at Courtyard by Marriott Jackson and take advantage of shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, an elevator, and smoke-free premises
Room features
All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Recycling, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 8.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 29 to March 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Frequently asked questions

Does Courtyard by Marriott Jackson have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM. The pool is closed seasonally each year from October 29 to March 1.

Is Courtyard by Marriott Jackson pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Courtyard by Marriott Jackson?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Jackson?

Check-in begins at 3:00 PM.

What time is check-out at Courtyard by Marriott Jackson?

Check-out is at 11 AM.

Where is Courtyard by Marriott Jackson located?

Situated in the suburbs, this hotel is within 2 mi (3 km) of Tougaloo College, Woodworth Chapel, and Boddie Mansion (Tougaloo Mansion House). Parham Bridges Tennis Center and Canopy Children's Solutions are also within 3 mi (5 km).

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Courtyard by Marriott Jackson Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 153 out of 471 reviews
Rating 8 - Good. 146 out of 471 reviews
Rating 6 - Okay. 62 out of 471 reviews
Rating 4 - Poor. 61 out of 471 reviews
Rating 2 - Terrible. 49 out of 471 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place was completely unsatisfactory.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing
Stayed 2 nights in Nov 2024

2/10 Terrible

Bruce

Not good
Stayed 1 night in Mar 2025

4/10 Poor

Bang

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked like under construction or something. The floor tiles were broken every corners, carpet was dirty and smelly. The location was shady. The only thing good was the staff. And nothing more to add on.
Stayed 1 night in Dec 2024

8/10 Good

Leory

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Comforting Home Away From Home!

Considering the Hotel under renovation from old to new it was pleasant!
Stayed 6 nights in Jun 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and very good customer service.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. My favorite hotel to stay at when in Jackson ms
Stayed 1 night in Aug 2022

2/10 Terrible

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Active Construction Site, Miserable stay

The entire hotel was under construction with hammering and nail guns going on in the rooms next to ours until 8:45 at night. Took a shower, somewhat clean bathroom, towel rack fell off barely touched it. Front desk had a list with 3 rooms on it that were available unable to change our room away from noise of construction & unable to give discount or refund because we boooked through hotels.com. HOtels.com does not have customer service number to contact for help. Won't be using hotels.com for travel anymore.
Stayed 1 night in Jan 2025

6/10 Okay

Molly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was all very friendly but the room felt dirty with stained carpets and a leaking bathtub faucet.
Stayed 1 night in Nov 2023

2/10 Terrible

Vanessa

Disliked: Cleanliness, amenities, property conditions & facilities
The room we had showed mold.
Stayed 2 nights in Mar 2024

8/10 Good

Spencer Hutchens

Good
Stayed 3 nights in Oct 2023

4/10 Poor

Sharon

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

This picture does not depict my experience!

I had to laugh at the photo of the outdoor area on the email because what I experienced was the total opposite of the photo. No cushions, no organization, nothing appealing. I know the hotel is undergoing renovation and the lobby area and most rooms have been updated but the hallway carpet was filthy and looked like it had not been cleaned in weeks. I had reservations for two nights but checked out after one. The area did feel safe and the staff were cordial and helpful, but the areas not renovated were just nasty.
Stayed 2 nights in Oct 2024

6/10 Okay

Dillon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction. Hallway carpet on floor I stayed on was very dirty. No ice machine on room floors worked. Had to go downstairs for staff to get ice from bar area.
Stayed 3 nights in Jul 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
This is an older Marriot. They are in the process of renovating though. Carpet was worn and stained but everything else was fine. Paid a bit less than I usually do for a Marriott, so it was worth it.
Stayed 1 night in Nov 2023

6/10 Okay

Sheri

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs to be updated. Our carpet was fraying and torn and the bathroom had mold. The staff was friendly and the beds were good.
Stayed 1 night in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property could have a little cleaner carpet needs to be removed or shampoo.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ramona

The room needed to be vacuumed and the hotel smelled of a cover up spray. Wouldn’t stay here again. Very disappointed.
Stayed 1 night in Mar 2024

10/10 Excellent

FELICIA

Liked: Staff & service, amenities, property conditions & facilities
Property was clean and literally within 2 minutes from my event. No matter what time I got there, I always had a close park to the door which since I was by myself and coming to the propery around 2 am, it was safe for me to do so.
Stayed 3 nights in Mar 2023

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility is horrible. The ceilings are leaky, and carpet is dirty. This place shouldn't be open. The staff was friendly otherwise I would've tried my luck booking some where else . This place is not safe

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pick another hotel down the road. Old and Dirty. Front door under construction. Side doors not locked.
Stayed 1 night in Feb 2023

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
gym and pool spa unavailable
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not a fan

Remodeling the lobby does not improve what's more important, a clean UPDATED functional room. I felt like I was in a time warp to 1991 with the fixtures and gross shower.
Stayed 1 night in Feb 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to feel like you are staying at a CONSTRUCTION SITE then by all means stay here. The pictures are not true to the conditions of the rooms, they are way more outdated. No AC on the floors and dirty and old elevator. Construction debris on the floors and carpet as well as in the room, paint splatters everywhere. Only one lamp as the light in the room, broken TV and Window. Bugs in the shower and ashes on the counter even though it was a non smoking room. We ordered Breakfast and never got any, 25$ in the wind… DO NOT STAY HERE
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Over hang had no footage listed Peanuts on floor between beds Hair dryer bag was empty Shower rod falling down Dirty shoe marks on bathroom floor Very loud air conditioner when it came on
Stayed 1 night in Mar 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted

We did not stay- it was loud and filthy We need a refund - we had to stay elsewhere Will never use hotels.com again Marriot should be ashamed Requesting a FULL refund
Stayed 1 night in Dec 2022