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Courtyard by Marriott Jackson

3.0 star property
Hotel in Jackson with a fitness center and a 24-hour business center

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Photo gallery for Courtyard by Marriott Jackson

Terrace/patio
Exterior
Lobby lounge
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast and dinner served, American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - double
Hair dryer
  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

32-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
200 Campbell Oaks Dr, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 3 min drive - 2.3 miles
  • Old Hickory Mall - 4 min drive - 2.6 miles
  • Casey Jones Village - 5 min drive - 3.7 miles
  • The Ballpark at Jackson - 5 min drive - 2.8 miles
  • Union University - 6 min drive - 4.9 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Takos Borukas - ‬4 min drive
  • ‪Sonic Drive-In - ‬5 min drive

About this property

Courtyard by Marriott Jackson

Property highlights
Take advantage of a grocery/convenience store, a terrace, and a coffee shop/cafe at Courtyard by Marriott Jackson. The on-site American cuisine bistro, The Bistro, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, a front-desk safe, and 1 meeting room
  • Free newspapers, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 91 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with Netflix and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8.00 per person
  • Uncovered self parking fee: USD 5.12 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Jackson
Courtyard Marriott Hotel Jackson
Courtyard Marriott Jackson
Jackson Courtyard
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Marriott Jackson Hotel
Courtyard by Marriott Jackson Hotel
Courtyard by Marriott Jackson Jackson
Courtyard by Marriott Jackson Hotel Jackson

Frequently asked questions

Does Courtyard by Marriott Jackson have a pool?

Yes, this property has an indoor pool.

Is Courtyard by Marriott Jackson pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 5 per day and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Courtyard by Marriott Jackson?

Self parking is available for USD 5.12 per day.

What time is check-in at Courtyard by Marriott Jackson?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Courtyard by Marriott Jackson?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Courtyard by Marriott Jackson located?

Situated in Jackson, this hotel is 2.5 mi (4 km) from Old Hickory Mall and 2.9 mi (4.7 km) from West Tennessee Healthcare Sportsplex. The Ballpark at Jackson and Music Highway Crossroads are also within 6 mi (10 km).

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Courtyard by Marriott Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and check in was quick and effortless. Room was very nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Quiet and very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Loved the happy hour after a long drive!
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, and the rooms were clean. However, I think the hotel can use a slight facelift.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great staff, small cafe on site offering convenience and good meals. Stayed for business travel and will stay again when in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Renita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff demonstrated exceptional courtesy, helpfulness, and accommodation. We traveled to attend a funeral, and the staff surpassed expectations in supporting our family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Coming through town late night exhausted…. Front desk was incredibly accommodating, kind, thoughtful, i cannot say enough kind words or express my gratitude….. we will mark this place and stay here coming through from now in.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelbi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nara

Friendly staff; clean facilities.
Stayed 1 night in Jan 2025

10/10 Excellent

Earlena

Liked: Amenities, property conditions & facilities
Nice Stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, bed was comfortable, and hotel was clean. Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, very clean. Best breakfast I have experienced not just in any Best Western, but in any hotel I have ever stayed in! Very reasonably priced. Shuttle service offered every 30 minutes to and from the airport. Too bad I don’t pass through here more often. This is easily 5 stars!
Stayed 1 night in Mar 2025

8/10 Good

Jerry L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the layout of the room. The TV is too small for the room. What hotel still keeps 32 inch tvs? Plus the TV has to be pulled out to watch if you are laying in the bed.
Stayed 1 night in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING, the hotel clean. We appreciated having dining in option, although one night the entire lobby, bar, etc had only one staff member and no food. My only complaint was both mattresses and pillows in my room. They both dipped at the edge from over use and the pillows were far to soft. I would stay again due to all the other reasons listed.
Stayed 4 nights in Mar 2025

6/10 Okay

David

Liked: Property conditions & facilities
Staff was nice and rooms were clean. Hall ways and rooms need updating. The refrigerator did not work, my drinks and food got hot.
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling to Texas. It was a good stop!
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and easy access. Saltwater pool is a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystaleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HONEY HOLE WE FOUND WHEN TRAVELING. AMAZING CUSTOMER SERVICE
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
The property was great, but the Wi-Fi was terrible, we didn't get a password and the conference WiFi was so weak. The nearby restaurant suggestion list needs to be updated.
Stayed 1 night in Jan 2025

6/10 Okay

Virginia

Liked: Staff & service, amenities, property conditions & facilities
I stayed 3 nights for a family funeral. Room size was a bit small, but beds were comfortable. The air conditioning unit didn’t seem to work so well so the room was a little humid. The bathroom had a strong urine odor. We had a tv, microwave, and mini fridge which was nice. Some of the amenities were a pool, gym, and outdoor patio with a nice electric fire pit. There is a Starbucks inside. Breakfast was available for a fee of I believe $8 so we decided to visit a local restaurant instead. I also have never been charged for parking at a local hotel, like a resort would have.
Stayed 3 nights in Mar 2025

8/10 Good

Dennise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it… great location (right off the highway). We had two rooms, one room was great, The other smelled heavy like wet dog. But we did see a lot of dogs so we understood.
Stayed 1 night in Dec 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were good, night front desk lady nice and helpful. But it seems overpriced for you get, public rest room was actually kinda dirty. No complementary breakfast; and they really over charge for having a small pet dog, twice other locations going rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, spacious room. Convenient location. We enjoyed our stay!
Stayed 2 nights in Jun 2024

6/10 Okay

Andrea

Check-in was fine. The sofa and ottoman were dingy/dirty. Ready for bed, we pulled back the comforter to find 2 strands of hair...disgusting! We are not eager to return to this property.
Stayed 1 night in Jan 2025