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Comfort Suites Jackson I-40

2.5 star property
This city retreat combines comfort with convenience, offering travelers a refreshing indoor pool and a gift shop stocked with local treasures to discover.

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Photo gallery for Comfort Suites Jackson I-40

Indoor pool - Comfort Suites Jackson I-40 (Jackson)
Exterior - Comfort Suites Jackson I-40 (Jackson)
Lobby - Comfort Suites Jackson I-40 (Jackson)
Lobby - Comfort Suites Jackson I-40 (Jackson)
Free daily buffet breakfast - Comfort Suites Jackson I-40 (Jackson)
Located in the heart of the city, Comfort Suites Jackson I-40 offers a practical base with thoughtful amenities. Enjoy laundry facilities, a business center, an indoor pool, and in-room WiFi. The attentive staff ensures a welcoming atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Jackson, Comfort Suites Jackson I-40 is in the city center. Casey Jones Village and Rusty's TV and Movie Car Museum are cultural highlights, and some of the area's activities can be experienced at Jackson Bowling & Family Fun and Jackson Tennis Center. Music Highway Crossroads and Hamilton Performing Arts Center are also worth visiting. Visit our Jackson travel guide
Map
61 Casey Jones Lane, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    3 min walk - 0.2 miles
  • Music Highway Crossroads
    3 min walk - 0.2 miles
  • Union University
    1 min drive - 0.9 miles
  • West Tennessee Healthcare Sportsplex
    6 min drive - 6.3 miles
  • The Ballpark at Jackson
    7 min drive - 7.4 miles

Getting around

  • Nashville International Airport (BNA)
    136 min drive

Restaurants

  • McDonald's
    8 min walk
  • Snappy Tomato Pizza
    4 min drive
  • SONIC Drive In
    3 min drive
  • Don Pancho
    3 min drive
  • Texas Roadhouse
    4 min drive

About this property

Comfort Suites Jackson I-40

Hotel in the city center
Take advantage of a free breakfast buffet, laundry facilities, and a fireplace in the lobby at Comfort Suites Jackson I-40. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, laundry services, and a vending machine
  • A water dispenser, an elevator, and a gift shop
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 70 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

Does Comfort Suites Jackson I-40 have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Jackson I-40 pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites Jackson I-40?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Comfort Suites Jackson I-40?

Check-out is at 11 AM.

Where is Comfort Suites Jackson I-40 located?

Located in the heart of Jackson, this hotel is within a 10-minute walk of Casey Jones Village and Music Highway Crossroads. Union University and Old Hickory Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites Jackson I-40 Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

Reviews

Verified

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh and good. Parking was safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room and hotel was clean and comfortable.breakfast was good and staff friendly and helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Stephanie

Liked: Staff & service
The property was a dated. The staff was very nice a helpful. It is convenient to a lot of shops and restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and extremely helpful staff, spotless room, elegant bathroom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping for a hot tub instead of just a pool - but otherwise the place was great. Breakfast was really good as well!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and my stay was very comfortable!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requests were honored, room was great, parking in well-lit area with cameras. We're repeat guests here, the breakfast is always great!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Torrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast, spacious room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean and the staff was very accommodating, we stay here every time we go to MO it’s our halfway point, also the food was good.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable. Good breakfast. The hallway smelled a little.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, room comfort
Very clean and comfortable!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Every thing was nice and clean. The customer service was very polite and friendly and helpful. I will definitely be staying again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations for ambience and breakfast, plus a shout out to Gary on the breakfast staff who had such a positive, upbeat and friendly manner.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, love the sitting area in the room. The staff was very nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean and the free, hot, breakfast was delicious
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. The breakfast area was clean and a wide variety of items were offered. Safe parking at the hotel lot. Staff was very friendly and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and willing to help. We just stayed 1 night but everyone did an excellent job. The breakfast was good and had a wide variety. The gentlemen overseeing the breakfast are kept everything well stocked and very clean and organized.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

It was easy to check in. The hotel was clean and was in a good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities
I always love staying at this location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location. Lots of dining options nearby.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff, especially Michael, were pleasant and professional.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room for 5 , breakfast was good with a lot of options which made for a good start
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gary does a great job with breakfast. It is neat and organized. Tasty. Hot foods are hot , cold foods are cold. Gary is so friendly and kind. So nice to all the guests.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and upkeep of motel overall was better than all others we stayed on this 33-day road trip. Comfortable Bed and Pillows. Large Breakfast selection.
Stayed 1 night in Oct 2025