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Candlewood Suites Jackson by IHG

2.5 star property
Travelers can take a break from the road with a cup of coffee or tea in the lobby, or by enjoying a refreshing swim in the seasonal outdoor pool

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Photo gallery for Candlewood Suites Jackson by IHG

Exterior - Candlewood Suites Jackson by IHG (Jackson)
Exterior - Candlewood Suites Jackson by IHG (Jackson)
1 bedroom, premium bedding, down comforters, desk - Candlewood Suites Jackson by IHG (Jackson)
Exterior - Candlewood Suites Jackson by IHG (Jackson)
Property amenity - Candlewood Suites Jackson by IHG (Jackson)
Candlewood Suites Jackson combines hospitality with practical comforts. Guests can browse the on-site gift shop, use the convenient laundry facilities, and take advantage of free self parking. The attentive staff is ready to assist with any needs throughout the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Communication, Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Bath Shower Combination)

Studio Suite, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, premium bedding, down comforters, desk

Studio Suite, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, down comforters, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, premium bedding, down comforters, desk

Premium Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Suite

1 bedroom, premium bedding, down comforters, desk

Standard Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, desk

Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Jackson is home to Candlewood Suites Jackson by IHG. High Falls State Park and Indian Springs State Park reflect the area's natural beauty and area attractions include High Falls Water Park and Airport Road Park. Visit our Jackson travel guide
Map
112 HOSPITALITY DRIVE, Jackson, GA, 30233

What's nearby

  • High Falls State Park is a 1,050-acre Georgia state park located near the city of Jackson. It is the site of a prosperous 19th-century industrial center, which became a ghost town when it was bypassed by the railroad.
    High Falls State Park
    10 min drive - 10.5 miles
  • High Falls
    High Falls Water Park
    12 min drive - 11.3 miles
  • Noah's Ark Rehabilitation Center
    5 min drive - 5.4 miles
  • Tanger Outlets
    6 min drive - 7.8 miles
  • Butts County Courthouse
    12 min drive - 10.9 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    46 min drive

Restaurants

  • Love's Travel Stop
    7 min drive
  • Circle K
    8 min drive
  • Zaxby’s
    2 min walk
  • Burger King
    5 min walk
  • Schlotzsky's
    15 min walk

About this property

Candlewood Suites Jackson by IHG

Property highlights
Candlewood Suites Jackson by IHG provides laundry facilities and more. Stay connected with free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A gift shop, coffee/tea in the lobby, and an elevator
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 86 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May 27 to September 30

Property is also known as

Candlewood Suites Jackson
Candlewood Suites Jackson by IHG Hotel
Candlewood Suites Jackson an IHG Hotel
Candlewood Suites Jackson by IHG Jackson
Candlewood Suites Jackson by IHG Hotel Jackson

Frequently asked questions

Does Candlewood Suites Jackson by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Candlewood Suites Jackson by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Jackson by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Jackson by IHG?

Check-out is at noon.

Where is Candlewood Suites Jackson by IHG located?

Situated in Jackson, this hotel is within 9 mi (15 km) of Tanger Outlets, Butts County Courthouse, and High Falls Water Park. Sylvan Grove Hospital and Buster Dukes Baseball Complex are also within 12 mi (20 km).

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Reviews

Candlewood Suites Jackson by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 230 out of 309 reviews
Rating 8 - Good. 48 out of 309 reviews
Rating 6 - Okay. 12 out of 309 reviews
Rating 4 - Poor. 8 out of 309 reviews
Rating 2 - Terrible. 11 out of 309 reviews

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Clean rooms, very comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very professional.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient right off the exit , very clean , staff was great and really nice rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly, courteous staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully clean rooms, wonderful staff, quiet and pet friendly what more could one ask for definitely staying again!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Rooms are nice.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very roomy and clean. It was like a luxurious suite we stayed in. Very handicap friendly able to move around. The staff was very informative and welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Clean, Clean!! Super Nice Room.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

George

Liked: Cleanliness
Check in was quite slow - 20 minutes. Room was clean. Door to room was extremely heavy. So heavy that I expect elderly would have issues. Two people at desk were polite. Surprised that at this price there was no breakfast as there is almost everywhere else.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ease of check in. Staff is always accommodating and friendly each time I visit.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
We have seriously never met a kinder staff. The employees are so nice and helpful! The room was large and had everything you could need. We would love to stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciated the friendly staff, they made the stay so accommodating. rooms were comfortable and clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
The best hotel ! It is very clean. We loved that we can cook in the room and all the kitchenwares and utensils is provided. 10/10
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
clean rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bed was comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, amenities, property conditions & facilities
This is a first time staying at Candlewood Suites-Jackson. It's worth a return trip. The hotel is pet friendly, the staff is incredibly courteous, there are several unexpected amenities including a free laundry, and the hotel is near several great restaurants. It's convenient to several shopping options. And, the space was clean, had a kitchenette, and spacious bathroom! Loved it!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
Clean room, wonderful location and the most friendliest employees!! I actually became a member from this experience!! Wonderful service!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Debbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They were very accommodating for my pet and all those there was something little little issue with my room they right away gave me another one great place to stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will be back! Had a small hiccup at no fault to the hotel and they fixed it. All the ladies were super nice and great customer service!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael Ann

Liked: Amenities
Clean, clean, clean! Great coffee, close to hwy, quiet, safe.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosalie

Liked: Property conditions & facilities, room comfort
Clean and comfortable. Full kitchen was very convenient.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vehicle full of stuff was safe in the parking lot. Could hear road noise in the room and pillows were overstuffed, but my husband had a good night's sleep. Staff was great, as was the room. We loved the kitchen and everything was very clean! So nice to have a Bible in the bedside drawer. We've never tried this chain before and hope to stay again on future trips. Very satisfied. Thank you!
Stayed 1 night in Nov 2025