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Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy

Property class: 4.5

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Photo gallery for Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy

A view through a window with two mugs on a ledge, overlooking a valley with trees and distant mountains. - Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy (Jackson)
Property video
A person holding a mug, standing by a window with a view of a forest and hills. - Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy (Jackson)
A restaurant with multiple tables and chairs, framed artwork on the walls, and a patterned carpet. - Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy (Jackson)
Exterior - Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy (Jackson)
Located close to Jackson Town Square, Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy provides a terrace, mini golf, and a coffee shop/cafe. Hit the slopes at this resort offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Indulge in a body scrub, a massage, and a facial at Ember Lily Spa, the onsite spa. The on-site American cuisine restaurant, Old Timer Bar/Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Enjoy the 24-hour gym, as well as activities like snowboarding, snowshoeing, and snow tubing. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a lamp, a painting, and a window with curtains.

Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ADA, Grab Bars)

A hotel room with a bed, a nightstand, a lamp, a chair, and a window with curtains.

Room, 1 King Bed, Accessible (ADA, Grab Bars)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a painting on the wall.

Suite, 1 Bedroom

  • Mountain view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Roll In Shower)

A hotel room with a bed, a nightstand, a lamp, a chair, and a window with curtains.

Room, 1 King Bed, Roll-in Shower (Roll In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A bedroom with a large window, a bed, a chair, a table, and a radiator.

Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Condo)

  • 107 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Roll In Shower)

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view of trees.

Room, 2 Queen Beds, Roll-in Shower (Roll In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(19 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Condo, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • 185 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view of trees.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Grab Bars)

A hotel room with two beds, a desk, a chair, a lamp, and a window with a view of trees.

Room, 2 Queen Beds, Accessible (Grab Bars)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Three Bedroom Condo

  • Mountain view
  • 214 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Murphy Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View

A hotel room with a bed, a desk, a television, a lamp, and a view of the outdoors.

Room, 2 Queen Beds, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Elk Bunk)

A bunk bed room with a wooden ladder, a lower bunk with a pillow, and a top bunk with a teddy bear.

Room (Elk Bunk)

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View

A room with a bed, a chair, a small table, and a view of a forested hillside.

Room, 1 King Bed, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Jackson, Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy is in the mountains and in a national park. Jackson Hole’s Elk Antler Arch and Miller House are local landmarks, and some of the area's attractions include Alpine Slide at Snow King Mountain and Amaze'N Maze. Teton County Fairgrounds and Center For The Arts are also worth visiting. Take in the nearby slopes with ski runs and ski lifts, or check out other outdoor activities such as ice skating and snowmobiling. Visit our Jackson travel guide
View more Resorts in Jackson
Map
400 E Snow King Ave, Jackson, WY, 83001

What's nearby

  • A rural landscape with a wooden cabin, a small shed, and a house in front of snow-capped mountains under a clear sky.
    Jackson Hole Valley
    1 min walk - 0.0 miles
  • A snowy mountain landscape with elk.
    Snow King Resort
    3 min walk - 0.2 miles
  • An intricate white archway structure in a park setting.
    Jackson Town Square
    14 min walk - 0.8 miles
  • Alpine Slide at Snow King Mountain
    3 min walk - 0.2 miles
  • Jackson Hole Rodeo Grounds
    11 min walk - 0.6 miles

Getting around

  • Jackson Hole Airport (JAC)
    17 min drive

Restaurants

  • Million Dollar Cowboy Bar
    18 min walk
  • Cowboy Coffee Co.
    19 min walk
  • Roadhouse Pub & Eatery
    17 min walk
  • Snake River Roasting Company
    18 min walk
  • StillWest Brewery & Grill
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mountainside Bar & Cafe
  • Old Timer Bar/Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Ropes course
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (14,000 square feet of space)
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 1976
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1 percent destination fee will be charged
  • Resort fee: USD 56.56 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Parking
  • Pool access
  • Ski storage
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy have a pool?

Yes, this property has an outdoor pool.

Is Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy pet-friendly?

Yes, Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy allows dogs (limit 2 total). There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy?

Check-out is at 11 AM.

Where is Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy located?

Offering ski-in/ski-out access, this resort in Jackson is in the mountains, within 1 mi (2 km) of Jackson Hole Valley and Jackson Town Square, and close to winter activities such as snowmobiling. Snow King Amphitheater and Alpine Slide at Snow King Mountain are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Trailborn Jackson Hole, Outdoor Collection by Marriott Bonvoy Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights . Hotel was conveniently located and very nice. Cocktails and snacks free in the early evening in the cozy lobby area. Breakfast was good. Loved the atmosphere and we will definitely consider staying here again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, comfortable beds. Free shuttle to downtown Jackson. Nice view of mountains from hotel and next to Snow King Resort.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here!! It was the perfect distance from downtown. Everything you see in the pictures is what you get, the staff was so nice, welcoming and helpful! Highly recommend.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, friendly staff (with one exception) and nice location. It is about a 15-20 walk to the center of town and parking is a bit difficult but mostly free in town. On site restaurant and bar were good and generally had live music (not too loud).
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Appreciated the communications.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Snow King is a beautiful hotel! The rooms are nicely appointed and quiet. There is a restaurant with delicious food and wonderful views of the mountain. There is mini golf and you can see the cable car for a ride up the mountain. The staff were amazing and super helpful! Thank you for a comfy stay!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay, is close to restaurants and the busy area but at the same time with a distance that allow you to enjoy the tranquility of the mountains. Have pick up and drop off service to the airport for free same as bikes. Great amenities The staff is so kind and helpful I’ll definitely coming back !!
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
No complimentary coffee in the lobby. No coffee maker in the room. No maid service. Restaurant ok not great. Location is good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to downtown so convenient to everything. The room was comfortable and clean. The property was beautiful & had so many fun things. It was only about 20-30 minutes to Grand Teton National Park so a great location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fabulous rustic renovated lodge with many great amenities. Great breakfast buffet! Comfortable, well appointment room, Comfortable bed. Nice robes. Temperature easily managed. Close to town. Cons: Very slippery shower floor. Not enough coffee packets. Housekeeping was sporadic. Only one chair on the balcony. Expensive, but worth it! Great place to stay!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Super clean, comfortable beds and the views were beautiful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is in a great location for skiing in Jackson. They need to get the little things right though. Coffee in the lobby should be a no-brainer. I also asked for a late checkout. They charge $50 an hour for late checkouts. I would prefer that they tell me that it's not available. Nickel and diming guests in a higher end hotel is a bit bizarre. Overall, hotel was clean with rooms that are well appointed.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is probably the best hotel in Jackson. Everything is good
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Unfortunately unable to use amenities. However room was subpar for the cost. Filthy balcony with only one chair. Sliding glass door very difficult to open. Dirty wall behind toilet in shower. Crappy instant coffee. Comfortable bed. For the cost they should do much better!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
We paid the Snow King prices for this hotel stay, so based on this, it was good value. However, had we paid the Trailborn nightly costs, we’d have been disappointed. While the property has been refurbished, it appears to be cosmetic only. In particular, there is a major problem with the drains in the bedroom bathroom, causing a vile smell permanently. This needs to be rectified. The pool area was a little tired. Didn’t eat at the restaurant. Convenient location, a 20 min walk into town. Plenty of parking.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Super clean. Easy to get to everything in town.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walk to town. The staff is really helpful who helps me upgrade to a quiet room to sleep well. Rooms are clean, well maintained. Old timer restaurant has great vibe, high ceiling, great view and good breakfast, haven’t tried lunch/dinner. The happy hour drinks are awesome: bourbon rush is very tasty. Highly recommended
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is really clean, has great amenities, lovely views and good access to town. The room was tidy, comfortable and quiet. The only reason we rated this lower was that the staff seemed a little clueless, rude and not really willing to help. On arrival we were directed to the wrong wing of the hotel for our room, so we had to trek 3 suitcases around for a while until we found the room ourselves because the check in desk was too busy and there was nobody around to help arrivals. On checkout the receptionist wasn’t too pleasant to interactive with, just didn’t have a good vibe. Overall the hotel is lovely and I’m sure better staff would’ve improved our experience.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! The condo was clean and had everything we needed- including a hair dryer! The property is gorgeous and so peaceful. Location is close to Jackson square with all the shopping and restaurants. The staff was courteous and very helpful. Would stay again. Highly recommend.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beds and pillows were so comfortable and nice to have an onsite restaurant that overlooks the ski hill.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Can’t wait to stay there again once the rooms get renovated. Great location to snow king activities.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very pleasant stay, good location.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Room was updated, staff was very friendly both in hotel and restaurant. Would definitely stay again!
Stayed 1 night in Oct 2025