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Kaya Izmir Thermal And Convention

5.0 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Kaya Izmir Thermal And Convention

Couples treatment rooms, sauna, steam room, Turkish bath
Public bath
Hot springs
Terrace/patio
King Suite | Mountain view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Suite

King Suite | Mountain view

King Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
2 bedrooms
Private bathroom
Bathrobes
  • 70 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | 43-inch LCD TV with cable channels, TV, iPod dock

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Residence

Royal Residence | Minibar, in-room safe, desk, laptop workspace

Royal Residence

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
4 bedrooms
Private bathroom
Bathrobes
  • 550 sq m
  • Mountain view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suit

Executive Suit | Minibar, in-room safe, desk, laptop workspace

Executive Suit

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bathrobes
Hair dryer
Minibar
Coffee/tea maker
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Exterior

Wyndham Grand Izmir Ozdilek Thermal & Spa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 1,000 reviews
Wyndham Grand Izmir Ozdilek Thermal & Spa

About the neighborhood

Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320

What's nearby

  • Aqua City - 7 min walk - 0.4 miles
  • Balcova Cable Car - 19 min walk - 1.0 mile
  • Istinye Park - 6 min drive - 2.8 miles
  • Ozdilek Izmir Shopping Center - 6 min drive - 2.7 miles
  • Konak Square - 12 min drive - 6.8 miles

Getting around

  • Uckuyular Fahrettin Altay Station - 6 min drive
  • Izmir Esbas Station - 13 min drive
  • Adnan Menderes Airport (ADB) - 19 min drive

Restaurants

  • ‪Ergun Usta Ev Yemekleri - ‬9 min walk
  • ‪Dağlı'Nın Yeri - ‬11 min walk
  • ‪Barbarossa - ‬13 min walk
  • ‪Sefa Sofrası - ‬13 min walk
  • ‪Dereboyu Mangal & Kahvalti - ‬10 min walk

About this property

Kaya Izmir Thermal And Convention

Luxury family-friendly hotel located in Narlidere
Take advantage of a poolside bar, a grocery/convenience store, and a terrace at Kaya Izmir Thermal And Convention. Treat yourself to a body treatment, a hot stone massage, or hydrotherapy at the onsite spa. Be sure to enjoy Turkish cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Hot springs on site, babysitting (surcharge), and an elevator
  • Smoke-free premises, a reception hall, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • 43-inch LCD TVs with premium channels
  • Childcare services, electric kettles, and daily housekeeping

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Aura
  • Energy Bar
  • Mirus A'La Carte
  • Smyrna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 12286

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Frequently asked questions

Does Kaya Izmir Thermal And Convention have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Kaya Izmir Thermal And Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kaya Izmir Thermal And Convention?

Self parking and valet parking are free at this property.

What time is check-in at Kaya Izmir Thermal And Convention?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Kaya Izmir Thermal And Convention?

Check-out is at noon.

Where is Kaya Izmir Thermal And Convention located?

This family-friendly Izmir hotel is located in Narlidere, within 1 mi (2 km) of Aqua City, Tarla Faresi Tiyatrosu, and Balcova Cable Car. Topolino and Adatepe Paintball are also within 2 mi (3 km).

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Kaya Izmir Thermal And Convention Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 264 out of 534 reviews
Rating 8 - Good. 179 out of 534 reviews
Rating 6 - Okay. 46 out of 534 reviews
Rating 4 - Poor. 18 out of 534 reviews
Rating 2 - Terrible. 27 out of 534 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staf and clean

Clean new well maintained lovely staff thermal pools in and out thermal jakuzi Turkish bath sauna steam room cold shower is perfect we love place defiantly come back rooms so comfy and clean thanks KAYA staff you done really well ❤️❤️❤️🙏🙏🙏
Stayed 1 night in Oct 2024

10/10 Excellent

GRZEGORZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two weeks in Kaya hotel

Very comfortable hotel located a bit far away from the city canter, restaurants. Car required if you want to be independent. Thermal center is lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

GRZEGORZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thermal facility is the main attraction and worth to go. A bit far from center.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
Stayed 5 nights in Jun 2024

10/10 Excellent

ayhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Izmir
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Perfect location. Breakfast wasn’t good
Stayed 1 night in Sep 2024

10/10 Excellent

Belgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean
Stayed 2 nights in Sep 2024

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
Stayed 4 nights in Jun 2024

8/10 Good

Senan

Liked: Staff & service, property conditions & facilities, room comfort

Very nice stay close to the city center of İzmir.

The location and the layout of the hotel was amazing. Situated very close to the city center, yet surrounded by trees and spectacular hills, the hotel impressed us pretty much.
Stayed 1 night in Aug 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total relax ..personnel cooperative and nice to us, spa wonderful
Stayed 3 nights in Aug 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities

Great pool poor amenities

Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

8/10 Good

NARENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.
Stayed 4 nights in May 2023

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).

4/10 Poor

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
Stayed 6 nights in Aug 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and spa. The room looks worn out a bit and needs an upgrade.
Stayed 2 nights in Apr 2022

10/10 Excellent

Sheereen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ikbal thermal hotel

It was an amazing hotel, with the shopping centre right next to the hotel. Bathrooms need an upgrade, but not bad at all. Breakfast was lovely. Central cooling was not working, but left window open. Lovely garden and play area for kids.
Stayed 3 nights in Sep 2022

8/10 Good

Imran

Liked: Property conditions & facilities, room comfort

Good location but bad services

The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024

6/10 Okay

Murat

Liked: Cleanliness
( ) The hotel position is good, food is good. (-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.
Stayed 3 nights in Jun 2023

6/10 Okay

YALCIN

Liked: Cleanliness, staff & service, amenities
Rooms stink smoke smell. Drinking water should be readily available throughout the hotel, not just two small water bottles in a small fridges. Smokiomg area outside the lobbyhas a sliding door opening to a smokers balcony which when opened periodoically, fills the lobby with cigarette smoke and smell, which makes the lobby not so functional for guests who are resting in the lobby. There should be a small coffee shop on the main floor,where small snacks should be available at all times as the main dining room opens at 19:: which is rather late. Please have a look at the 5 star hotels at Cancul Mexico as example. When I visit Cancum full breakfast is included in the room price which is very much a standard right across the World in most holiday destinations. Entrance to the hotel lobby is covered with flat tiles, which in the heavy rain became an ice rink creating incredible slippery surface. It is very hazardous for senior guests. All the walking pathways right by the entrance is full of parked cars, which completely block the walking pathway, forcing the pedestrians to walk on the the road, facing oncoming traffic. When I raised this issue with the front desk, I was told these people who parked improperly were convention guests, a rather poor excuse for not being organized and as yet there is plenty of parking spots 100 metere below.This issue needs to be raised and FULLY ENFORCED as your hotel guests are your frequent customers and yet conventions may not repeat.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

4/10 Poor

Sena

Liked: Property conditions & facilities
Disliked: Staff & service

Old, not child friendly and uninterested staff

Overall, it is way below expectations. The good: - Shower in the room - Breakfast The OK - Pools, although old and in need of maintenance + you need to wear a bonnet (that you buy for 20 TRY each) - The mattresses The bad/disappointing: - The staff is very uninterested. They are friendly when you talk to them, but they never greet you in the hallways, we had to ask for a high chair each morning at breakfast instead of getting one offered, and when cutlery dropped they just left it on the floor, both coffee machines for breakfast gave warnings for 'deep cleaning of the milk parts', they said "just click the error away" etc. - Generally, the place is old and not well taken care of - The rooms are dirty, especially with drawings on the walls, stains in the curtains, etc. - It is impossible to get a drink at the pool, you have to walk inside and find someone to help you - Extremely child-unfriendly, both in terms of food and the -only- play area with some slides etc. hidden away from everything else
Stayed 2 nights in Sep 2024