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Kaya Izmir Thermal And Convention

5.0 star property
Outdoor pools invite relaxation while reflexology treatments soothe away stress, creating the perfect setting to savor authentic local flavors

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Photo gallery for Kaya Izmir Thermal And Convention

Terrace/patio - Kaya Izmir Thermal And Convention (Izmir)
Public bath - Kaya Izmir Thermal And Convention (Izmir)
Breakfast area - Kaya Izmir Thermal And Convention (Izmir)
Hot springs - Kaya Izmir Thermal And Convention (Izmir)
Terrace/patio - Kaya Izmir Thermal And Convention (Izmir)
Kaya Izmir Thermal And Convention in Narlidere offers a poolside bar, spacious terrace, hydrotherapy treatments, garden, playground, free in-room WiFi, and authentic Turkish cuisine at two restaurants. Highly praised staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

8.8 out of 10
Excellent
(86 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, laptop workspace

King Suite

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Residence

Royal Residence | Minibar, in-room safe, desk, laptop workspace

Royal Residence

  • Mountain view
  • 550 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Narlidere, a neighborhood in Izmir, is home to Kaya Izmir Thermal And Convention. Balcova Cable Car and Adatepe Paintball are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Agora Shopping Center and Ozdilek Izmir Shopping Center. Traveling with kids? Consider Aqua City and Maritime Museum. Visit our Izmir travel guide
Map
Ilica Mahallesi Zeytin Sokak No 112, Izmir, Izmir, 35320

What's nearby

  • Aqua City
    8 min walk - 0.5 miles
  • Balcova Cable Car
    17 min walk - 0.9 miles
  • Tarla Faresi Tiyatrosu
    19 min walk - 1.0 mile
  • Agora Shopping Center
    3 min drive - 1.9 miles
  • Topolino
    3 min drive - 2.1 miles

Getting around

  • Uckuyular Fahrettin Altay Station
    6 min drive
  • Izmir Esbas Station
    13 min drive
  • Adnan Menderes Airport (ADB)
    19 min drive

Restaurants

  • Dereboyu Et & Mangal
    10 min walk
  • Barbarossa
    10 min walk
  • Agamemnon Salonu Termal Balçova
    16 min walk
  • Dağlı'nın Yeri
    5 min walk
  • İstanbul Simit Dünyası
    11 min walk

About this property

Kaya Izmir Thermal And Convention

Luxury family-friendly hotel located in Narlidere
Take advantage of a poolside bar, a grocery/convenience store, and a terrace at Kaya Izmir Thermal And Convention. Treat yourself to a body treatment, a hot stone massage, or hydrotherapy at the onsite spa. Be sure to enjoy Turkish cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks include:
  • 3 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Hot springs on site, babysitting (surcharge), and an elevator
  • Smoke-free premises, a reception hall, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • 43-inch LCD TVs with premium channels
  • Childcare services, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Aura
  • Energy Bar
  • Mirus A'La Carte
  • Smyrna

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 62,431 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Hot springs
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 24 to August 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 12286

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kaya Izmir
Kaya Izmir Thermal
Kaya Izmir Thermal Convention
Kaya Thermal
Kaya Thermal Convention
Kaya Thermal Convention Hotel
Kaya Thermal Convention Hotel Izmir
Kaya Thermal Izmir
Thermal Convention
Kaya Izmir Thermal And Convention
Kaya Izmir Thermal Hotel Narlidere
Kaya Izmir Thermal Convention Hotel
Kaya Izmir Thermal Convention
Kaya Izmir Thermal And Convention Hotel
Kaya Izmir Thermal And Convention Izmir
Kaya Izmir Thermal And Convention Hotel Izmir

Frequently asked questions

Does Kaya Izmir Thermal And Convention have a pool?

Yes, this property has 3 outdoor pools and a children's pool. One of the pools is closed seasonally each year from August 24 to August 27.

Is Kaya Izmir Thermal And Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Kaya Izmir Thermal And Convention?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Kaya Izmir Thermal And Convention?

Check-out is at noon.

Where is Kaya Izmir Thermal And Convention located?

This family-friendly Izmir hotel is located in Narlidere, within 1 mi (2 km) of Aqua City, Tarla Faresi Tiyatrosu, and Balcova Cable Car. Topolino and Adatepe Paintball are also within 2 mi (3 km).

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Reviews

Kaya Izmir Thermal And Convention Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 451 out of 811 reviews
Rating 8 - Good. 244 out of 811 reviews
Rating 6 - Okay. 67 out of 811 reviews
Rating 4 - Poor. 20 out of 811 reviews
Rating 2 - Terrible. 29 out of 811 reviews

Reviews

10/10 Excellent

Vladislav

Liked: Cleanliness, amenities, property conditions & facilities
Good service ,rooms nice but a bit old
Stayed 3 nights in Feb 2026

10/10 Excellent

Taner

Liked: Cleanliness, amenities, property conditions & facilities
This is a legendary place to accommodate! Thermals, Turkish Bath, food and excellent service all over! Fantastic rooms and great personnel! Literally a top notch!
Stayed 1 night in Jan 2026

8/10 Good

Ilona

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was well looked after. The housekeeping staff, even though they lack English language, are more than willing to help.
Stayed 5 nights in Jan 2026

8/10 Good

EREN

Clean roomö courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

suleyman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and quiet. Friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff excellent.
Stayed 3 nights in Sep 2024

8/10 Good

Shawndra

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying here before flying out of Izmir airport. It is a perfectly good hotel for the price but calling it 5 stars is a stretch. Nothing wrong per se but not 5 star amenities, service, attention to detail or quality of materials - ie outdated/old and worn materials in bathroom and bedding, super scratchy towels, unclean sham at the end of the bed. It was perfectly fine for price.
Stayed 1 night in Jul 2025

10/10 Excellent

GRZEGORZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two weeks in Kaya hotel

Very comfortable hotel located a bit far away from the city canter, restaurants. Car required if you want to be independent. Thermal center is lovely.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total relax ..personnel cooperative and nice to us, spa wonderful
Stayed 3 nights in Aug 2023

8/10 Good

Rosanna

Liked: Property conditions & facilities
Personnel is very kind. The spa is fantastic. Great massage therapy
Stayed 1 night in Jun 2024

10/10 Excellent

Taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staf and clean

Clean new well maintained lovely staff thermal pools in and out thermal jakuzi Turkish bath sauna steam room cold shower is perfect we love place defiantly come back rooms so comfy and clean thanks KAYA staff you done really well ❤️❤️❤️🙏🙏🙏
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Perfect location. Breakfast wasn’t good
Stayed 1 night in Sep 2024

10/10 Excellent

Belgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and clean
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Property conditions & facilities
Disliked: Room comfort

Average hotel, uncomfortable rooms

Bed wasn’t comfortable was rock solid, air conditioning was old and really loud, didn’t really get cool enough in the room. Shower flooded the whole bathroom everytime I used it. Breakfast always had dirty plates left on tables not being cleared up also not many options just lots of different pastries. Definitely not a 5 star hotel top end 3 star 4 at a push. Gym was fantastic however
Stayed 3 nights in Jul 2025

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities

Great pool poor amenities

Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
Stayed 1 night in Jul 2024

8/10 Good

Imran

Liked: Property conditions & facilities, room comfort

Good location but bad services

The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nikolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very nice pool. My room was super comfortable and always very clean. However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite. The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests. And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room. Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
Stayed 4 nights in Jun 2024

6/10 Okay

YALCIN

Liked: Cleanliness, staff & service, amenities
Rooms stink smoke smell. Drinking water should be readily available throughout the hotel, not just two small water bottles in a small fridges. Smokiomg area outside the lobbyhas a sliding door opening to a smokers balcony which when opened periodoically, fills the lobby with cigarette smoke and smell, which makes the lobby not so functional for guests who are resting in the lobby. There should be a small coffee shop on the main floor,where small snacks should be available at all times as the main dining room opens at 19:: which is rather late. Please have a look at the 5 star hotels at Cancul Mexico as example. When I visit Cancum full breakfast is included in the room price which is very much a standard right across the World in most holiday destinations. Entrance to the hotel lobby is covered with flat tiles, which in the heavy rain became an ice rink creating incredible slippery surface. It is very hazardous for senior guests. All the walking pathways right by the entrance is full of parked cars, which completely block the walking pathway, forcing the pedestrians to walk on the the road, facing oncoming traffic. When I raised this issue with the front desk, I was told these people who parked improperly were convention guests, a rather poor excuse for not being organized and as yet there is plenty of parking spots 100 metere below.This issue needs to be raised and FULLY ENFORCED as your hotel guests are your frequent customers and yet conventions may not repeat.
Stayed 4 nights in Dec 2024

6/10 Okay

Deniz

Liked: Staff & service
Disliked: Property conditions & facilities
I wish I knew indoor pool was under construction before I booked. It was the main reason I picked this hotel. Otherwise hotel is overpriced for what it offers.
Stayed 1 night in Feb 2026

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Quite, clean, people were very helpful, Indoor pool was closed during our one week staying, just the outside pool was open and outside was cold temperature. The pool opens at 11 am, it was very late for early birds. They need to change opening hours to earlier time, like 7 am. We couldn’t find any trails in the forest. Hotel is really close to forest but you can not walk in there.
Stayed 7 nights in Feb 2026

10/10 Excellent

SORAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We liked everything about this hotel. Clean, great breakfast, airport shuttle service. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel in izmir. Great staff from receptionest to the waitress. I love the pools and the breakfast is excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy louise

Liked: Cleanliness, staff & service, amenities
Amasing
Stayed 1 night in Oct 2025

10/10 Excellent

Cigdem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 1 night in Sep 2025