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Hotel Aqueronte

Property class: 3

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Photo gallery for Hotel Aqueronte

A modern conference room with a glass table, blue chairs, and potted plants. - Hotel Aqueronte (Ixtapaluca)
A modern lobby with a blue sofa set, a glass coffee table, and a vase with dried plants. - Hotel Aqueronte (Ixtapaluca)
A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a dining table, and a view of the outdoors through large windows. - Hotel Aqueronte (Ixtapaluca)
A modern hotel room with a large bed, a glass side table, and a view through the glass doors. - Hotel Aqueronte (Ixtapaluca)
A spacious lobby with blue sofas, a coffee table, and a dining area in the background. - Hotel Aqueronte (Ixtapaluca)
A terrace, a bar, and a business center are just a few of the amenities provided at Hotel Aqueronte. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, and a wall-mounted light fixture.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a large window with blinds, and a ceiling with a blue accent.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, Jetted Tub

A modern hotel room with a large bed, a glass side table, and a view through the glass doors.

Deluxe Room, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ixtapaluca is home to Hotel Aqueronte. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and some of the area's attractions include Hacienda Panoaya and KidZania Cuicuilco. Looking to enjoy an event or a game while in town? See what's happening at Autódromo Hermanos Rodríguez or Estadio Azteca. Take an opportunity to explore the area for water adventures such as swimming. Visit our Ixtapaluca travel guide
Map
Carretera Federal Mexico Cuautla No. 20B, Col. Las Palmas Hacienda, Ixtapaluca, MEX, 56535

What's nearby

  • A snow-capped mountain with clouds below.
    Iztaccíhuatl-Popocatépetl National Park
    25 min drive - 22.6 miles
  • A historic stone church with two bell towers, surrounded by modern buildings and trees.
    Centro Las Américas
    41 min drive - 38.4 miles
  • A statue of a man and woman in a park with a large domed building in the background.
    Basilica of Our Lady of Guadalupe
    53 min drive - 41.0 miles
  • Chapingo Autonomous University
    34 min drive - 20.3 miles
  • Autódromo Hermanos Rodríguez
    48 min drive - 19.6 miles

Getting around

  • La Paz Station
    12 min drive
  • Benito Juarez International Airport (MEX)
    46 min drive

Restaurants

  • Vips
    14 min walk
  • Pozoleria "La Gloria
    19 min walk
  • Espartacos Ixtapaluca
    12 min walk
  • Subway Sendero
  • Red Hot
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 10:00 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Aqueronte pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Aqueronte?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Aqueronte?

Check-out is at noon.

Where is Hotel Aqueronte located?

Situated in Ixtapaluca, this hotel is within 20 mi (32 km) of Iztaccíhuatl-Popocatépetl National Park, Autódromo Hermanos Rodríguez, and GNP Seguros Stadium. Hacienda Panoaya and Chapingo Autonomous University are also within 20 mi (32 km).

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Reviews

Hotel Aqueronte Reviews

6.2

6.6

Cleanliness

8.0

Location

6.6

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 15 out of 72 reviews
Rating 4 - Poor. 16 out of 72 reviews
Rating 2 - Terrible. 12 out of 72 reviews

Reviews

Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near restaurants and shops

Great hotel, exceeding our expectations after reading some of the negative reviews. We’re cyclists from Australia and found the staff welcoming and friendly. The room was spacious, had extra blankets and plenty of water bottles. A few restaurants nearby as the hotel restaurant is no longer open. We enjoyed our stay !
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Ruben

I liked that is close to Chalco. The bed didn’t have blankets nor closets.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Saúl Uriel

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Si decentes
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

ESTEFANIA

Disliked: Amenities, property conditions & facilities
Mi estadía duró 3 días . Yo pienso que su personal debería de ser más amable y inspirar confianza. No hubo mucho de eso. También las instalaciones deberían de tener mejor mantenimiento: las llaves del baño no funcionan bien , le dabas vuelta a la manija y giraba toda la llave, también solo 1 de 4 connection de electricidad funcionaba y los empleados sabían de esto. Un comentario para los managers uno busca cargar sus celulares y aparatos electrónicos eso es una cosa esencial. Me quedé hay por estar cerca a los lugares que necesitaba visitar pero no hubo mucho comodidad.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gustavo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El hotel en realidad es un motel, no cuenta con cobijas la habitación y tampoco cuenta con closet para la ropa, adicional te ofrecen un cupón para desayuno pero no tienen abierto el restaurante
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Alfredo

La atención del personal la estancia la limpieza en la habitación cómoda. Gracias
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Licia

Liked: Cleanliness, amenities, property conditions & facilities
Para pasar la noche después de una fiesta en el rumbo, estuvo aceptable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Alan Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sentí un poco inseguro dejar el auto en el estacionamiento porque no tiene un control de acceso, no vigilante y cualquier persona puede entrar al estacionamiento desde la calle. Afortunadamente no pasó nada. De ahí en fuera todo muy bien.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

ANA KAREN

Liked: Cleanliness, staff & service, amenities
Todo estuvo bien, solo que agregaría un poco más de seguridad en las puertas de los cuartos
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Mala atención de parte de los trabajadores poco amable la gente de la recepción
Stayed 1 night in Aug 2025
Verified review

8/10 Good

RULAS****

Liked: Cleanliness, staff & service, property conditions & facilities
Por la ubicación y evento que acudi está en una excelente parte, nunca pude establecer conexión a internet apesar de los códigos correctos, por ende el servicio de tv solo era local aéreo. Fiera de eso tuve una buena estancia y servicio.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

DEMETRIO GARCIA

Liked: Staff & service
no es un hotel familiar, le falta mantenimiento
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Vanne

Liked: Cleanliness, amenities
Le dieron mi reservación a otra persona pero todo bien
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

AMM

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el único detalle es que la persona que nos recibió en el estacionamiento se mostró
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace falta aunque sea un ventilador y modernizar las habitaciones, pero cumple bien su propósito y pues es la mejor opción en Ixtapaluca, además es bastante céntrico.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

MARCela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un motel no es hotel !
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Ruben

Disliked: Staff & service, property conditions & facilities, room comfort

No tiene relacion con el precio

Muy mal la atencion y no tenian restaurante lara la cena, tampoco medieron cobija y la temperaura bajo mucho en la noche
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

adriana

Disliked: Cleanliness, staff & service, property conditions & facilities
No deberian poner hoteles de paso como si fueran hoteles tradicionales
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un motel y es una porquería no te lo recomiendo

Lo primero es que es un motel, luego te cobran por pagar con tarjeta, las fotos no corresponden a la publicación, mal servicio, no me mandaron la factura, abandone la estancia al día siguiente (lo preferí) jamás imaginé que @hoteles.com ofreciera estos locales que son motel.
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

lucia margarita

Disliked: Cleanliness, staff & service, property conditions & facilities
mal lugar
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

LAURA IVETTE

Liked: Cleanliness, staff & service
El personal muy amable le tema fue que fui 4 dias y 2 no hubo internet lo cual como iba en tema de trabajo me afecto
Stayed 4 nights in Aug 2023