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Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Property class: 4

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Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

An aerial view of a resort with two large swimming pools, a beach, and palm trees. - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)
A spacious room with a large bed, a sofa, and a view of the beach. - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)
A spacious dining area with a high ceiling, large windows, and a central island with a grill. - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)
A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of the sea. - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)
A beachside bar with a thatched roof, a tiled backsplash, and a view of the ocean. - Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive (Ixtapa)
Located close to El Palmar Beach and Marina Ixtapa, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive provides an adjacent golf course, a swim-up bar, and a beach bar. Indulge in a manicure/pedicure, a body scrub, and a body wrap at the onsite spa. The on-site international cuisine buffet restaurant, Windows, offers lunch, dinner, and pool views. Yoga classes are offered at the gym; other things to do include beach volleyball. Free WiFi in public areas is available to all guests, along with a poolside bar and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Ocean View

A hotel room with two beds, a TV, a desk, and a view of the sea.

Deluxe Room, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Partial Ocean View

A hotel room with two beds, a balcony, a TV, and a view of the city.

Deluxe Room, Partial Ocean View

9.8 out of 10
Exceptional
(22 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms

A hotel room with a large bed, a desk with a mirror, a television, and a view of the ocean.

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 5 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

A hotel room with a large bed, a desk with a flat-screen TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Ocean View (Sun Club)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Oceanfront (Sun Club)

A hotel room with a bed, a TV, a dining table, and a view of the ocean.

Family Suite, Oceanfront (Sun Club)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Connecting Rooms (Sun Club)

A hotel room with a large bed, a desk with a flat-screen TV, and a view of the ocean.

Family Room, Connecting Rooms (Sun Club)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 5 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Honeymoon Suite (Sun Club)

A hotel room with a bed, a desk, and a balcony with a view of the ocean.

Honeymoon Suite (Sun Club)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the beach, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is in El Palomar neighborhood and is connected to a shopping center. While the natural beauty of El Palmar Beach and Ixtapa Island can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Linda Beach and Zihuatanejo Bay are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Ixtapa travel guide
View more Resorts in Ixtapa
Map
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880

What's nearby

  • A sunset over a beach with waves and distant rocky islands.
    El Palmar Beach
    7 min walk - 0.4 miles
  • A marina with numerous boats docked, a lighthouse, and a sunset in the background.
    Marina Ixtapa
    19 min walk - 1.0 mile
  • Magic World Aquapark
    5 min walk - 0.3 miles
  • Magic World Aquatic Park
    7 min walk - 0.4 miles
  • Delfiniti
    10 min walk - 0.6 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    22 min drive

Restaurants

  • Ruben's Hamburgers
    3 min walk
  • Ohana
    2 min walk
  • ATA Sushi Bar Ixtapa
    2 min walk
  • Chili Beans Restaurante Mexicano
    2 min walk
  • Emilio's
    4 min walk

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Property amenities

Restaurants on site

  • Bluewater Grill
  • Coco Cafe
  • Da Mario
  • Tamarindo Restaurant
  • Windows

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include bicycling, tennis, aerobics classes, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive Reviews

8.0

Very Good

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 279 out of 724 reviews
Rating 8 - Good. 255 out of 724 reviews
Rating 6 - Okay. 109 out of 724 reviews
Rating 4 - Poor. 46 out of 724 reviews
Rating 2 - Terrible. 35 out of 724 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the best in the business. They were professional & friendly. They went out of their way. And the most amazing thing is they took the time to learn our names and greeted us as such each time.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very nice place to relax
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the rooms, the grounds were extremely clean. Hotel’s staff was great and very professional and polite. The variety of food and drinks was as also very good. I was actually very surprised to the quality and attentiveness of the staff upon our arrival and throughout the stay. Thank you for giving us such a wonderful experience. I would gladly and without hesitation stay here again and again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had all the amenities you would like to have all in one place. Food, beaches. Pool, taxis, excursions. Staff super friendly.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly the food on the other hand was not so good.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Rooms were clean and the bed was very comfortable.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great week Staff and resort worked hard It was clean
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Sunscape Hotel in Ixtapa! The service throughout the resort was excellent, and the staff truly made our vacation special. A huge thank you to the bartenders Roberto and Christian for always being friendly, welcoming, and making great drinks with a positive attitude every day. Rene was also incredibly helpful and made sure we were taken care of during our stay. We also want to recognize Josue and Adilene, who were both outstanding servers. They were attentive, kind, hardworking, and always made us feel comfortable and appreciated. Their customer service went above and beyond and really made a difference in our experience. The resort atmosphere was relaxing, the staff was professional and caring, and we truly enjoyed our time here. We would definitely recommend Sunscape Hotel in Ixtapa to anyone looking for a fun and enjoyable vacation. We can’t wait to come back!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff and clean rooms. Hotel is old and outdated. Pool is crowded and not so clean. This place is just okay at best.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in a perfect location. Easy quick walk to shopping, other restaurants, groceries. Everyone is so friendly and accommodating. The SunClub is a nice touch for selective drinks, snacks and seating. Raymundo and Simon at the swim up bar are the very best. Lots of activities and entertainment if you chose.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was very fast. Wait staff was very friendly. Most everyone spoke English
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice the staff was great! Some areas from the outside needed some touch up. With all honesty I did not like the food at all, it was so bland I was expecting Mexican food but it was nothing like I expected it.
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The resort had great staff!!! The staff was very attentive as soon as we stepped out of the taxi we were greeted by Richie after that we check in with Karla in the VIP area as Expedia customers we had exceptional service. Our concierge Oswaldo Diaz gave us excellent service and arranged a romantic dinner for us on the beach. We celebrated 30 years of marriage. We had our own personal waiter (Margarito) for two hours on the beach. He was wonderful and made us feel very comfortable. We ate at Da’ Mario two nights we had one of the best waiters Jose Luis Rogar. He went beyond and above from start to end. All the staff were friendly and attentive.
Show and Dinner
Romantic Dinner
Rows of Hammocks
Life guard and security making sure everyone is safe in the water
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Sunscape Dorado Pacífico Ixtapa! The facilities were very well maintained, the service was outstanding, the food was good, and the shows were enjoyable. The weather was beautiful, and the spa massages were excellent. I would especially like to recognize Emanuel, Luis, and Saúl, who provided exceptional service as waiters—always attentive, friendly, and professional. As feedback, I would suggest improving safety in the pool area with the water slides. The landing zone should have floating barriers or buoys, as people coming down the slides can accidentally hit others swimming below who are unaware. Additionally, on March 25, 2026, around 4:00 pm, at the pool with the two slides, I witnessed a concerning situation where a young child (around 5 years old) slipped into the pool and struggled while his mother was calling for help. The lifeguard nearby did not react or notice the situation, and the child was ultimately helped by his sibling. I believe lifeguards should be more attentive and proactive in ensuring guest safety. Overall, we had a wonderful experience and truly enjoyed our stay.
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent!
Stayed 6 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was helpful and attentive. The rooms were clean, can't complain there. The only thing that I would have wanted would have been a greater variety of food at the buffet restaurant other than that the Views were amazing from my room. Overall I had a very good experience at this resort. The activities at the pool were a lot of fun as well. One Last thing, if you are planning on a relaxing stay, this might not be the hotel for you, we stayed Friday through Monday and every night there was Disco Club night so there was music playing until 12 midnight and the next day, Saturday, until 1 am. I was traveling with my elderly parents so this was something we didn't like.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly people!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! So attentive and very knowledgeable loved every second of it
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good
Stayed 3 nights in Dec 2025