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Holiday Inn Resort Ixtapa All-Inclusive by IHG

3.5 star property
Travelers discover the perfect balance of adventure and relaxation at this oceanfront resort, with two pools for cocktails and tennis courts for active moments

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Photo gallery for Holiday Inn Resort Ixtapa All-Inclusive by IHG

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers - Holiday Inn Resort Ixtapa All-Inclusive by IHG (Ixtapa)
Property amenity - Holiday Inn Resort Ixtapa All-Inclusive by IHG (Ixtapa)
Lunch served - Holiday Inn Resort Ixtapa All-Inclusive by IHG (Ixtapa)
Standard Room, 1 King Bed, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board - Holiday Inn Resort Ixtapa All-Inclusive by IHG (Ixtapa)
Property amenity - Holiday Inn Resort Ixtapa All-Inclusive by IHG (Ixtapa)
Holiday Inn Resort Ixtapa All Inclusive offers a genuine oceanfront escape where families can truly relax. Guests sip drinks at the poolside bar, enjoy international dishes at La Isla restaurant, and lounge on the beach where umbrellas and comfortable chairs await.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Garden View

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Oceanfront

Standard Room, 1 King Bed, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Oceanfront

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Ocean View (Up to 3 Guests)

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in El Palomar, a neighborhood in Ixtapa, Holiday Inn Resort Ixtapa All-Inclusive by IHG is near the airport and on the beach. The area's natural beauty can be seen at La Madera Beach and Zihuatanejo Bay. Traveling with kids? Consider Magic World Aquapark and Magic World Aquatic Park. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Ixtapa travel guide
Map
Boulevard Ixtapa, Lote 2, Playa El Palmar Ixtapa, Ixtapa, GRO, 40884

What's nearby

  • El Palmar Beach
    El Palmar Beach
    12 min walk - 0.7 miles
  • Marina Ixtapa
    Marina Ixtapa
    9 min drive - 1.5 miles
  • Magic World Aquapark
    10 min walk - 0.6 miles
  • Magic World Aquatic Park
    12 min walk - 0.7 miles
  • Delfiniti
    15 min walk - 0.8 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    22 min drive

Restaurants

  • The Generals
    3 min walk
  • Chili Beans Restaurante Mexicano
    3 min walk
  • Sr. Taco Grill
    5 min walk
  • Sport Bar
    2 min walk
  • Deborah's
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caña Brava
  • Frutas y Flores
  • La Isla
  • La terraza
  • Sport Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (907 square feet of space)

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Lifeguards
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Resort Ixtapa All-Inclusive by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Holiday Inn Resort Ixtapa All-Inclusive by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Check-out is at noon.

Are there all-inclusive benefits at Holiday Inn Resort Ixtapa All-Inclusive by IHG?

Some rate plans available at this property are all-inclusive.

Where is Holiday Inn Resort Ixtapa All-Inclusive by IHG located?

Nestled on the beach, this El Palomar property is within a 10-minute walk of Magic World Aquapark and El Palmar Beach. Magic World Aquatic Park and Delfiniti are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Resort Ixtapa All-Inclusive by IHG Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice Rooms, Good Food and GREAT Staff
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and shared areas! Staff was super friendly!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was great. There was lots of parking.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Good food and a great staff
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff is always amazing and attentive.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel was a bit dated, you cannot find fault with its cleanliness or excellent staff. I felt it was good value for the money.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, the service and the location is very good…. but the guest is not the better,
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Brian

Liked: Cleanliness
A lot of good things, staff great, very friendly especially the beach towel guy
Stayed 21 nights in Jan 2026
Verified

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities
Great relaxing place
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Thomas Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some great staff, beautiful location Fun Zumba!
Stayed 14 nights in Oct 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing,very friendly and they remember what you like! Leonardo was always smiling and so kind! Our room was very nice,great view of the ocean,cleaned every morning and she left towel art animals on the bed that my wife just loved seeing! Food was good Nice place to stay
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Nicholas Stephen

Liked: Cleanliness
Nice clean room with great views
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
We had a great room with amazing views. The staff were very attentive. We enjoyed the Saturday evening entertainment. Nice stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

william j

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff. Two nice size pools. Beautiful beach and view of the Pacific.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good,only the pool is too cold
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Robert

Disliked: Cleanliness
Staff was very friendly. Rooms need a little bit of care and upgrade. Buffet style restaurants for all meals is so so It’s ok if you are on a low budget and don’t mind eating the same over and over
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! We asked if we could switch our room to one with a balcony and the managers were very accommodating.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, staff nice, food was mediocre
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rosalinda

Liked: Cleanliness, staff & service, amenities
Fun pools for the kids
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful rooms where clean ..the food and drink options varied for the most part.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Close to shopping, restaurants, pharmacies. Room was spotless, lots of hot water. Restaurant food was the best yet. We have been coming here for many years and the a-la-carte menu very much improved. The staff are incredible, friendly, helpful, polite, they make us feel like we are being welcomed home. The beach is amazing, great for walking every day.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Arturo Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and very helpful throughout my stay. Housekeeping was a little unusual, as I had to ask them to come and touch up the room instead of it being done automatically. The shower also doesn’t have a door, so quite a bit of water splashes out and can make a mess in the bathroom. Aside from those minor issues, everything else was perfect. I would definitely recommend this place.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Melody

Liked: Cleanliness, staff & service
Disliked: Amenities
Beach is amazing, staff is very hard working and room was spacious and clean. We absolutely loved, Aldolfo, who was our server on the beach. His job is very demanding but he works super hard to keep everyone in his section happy and well hydrated. He spoke very good english which is difficult to find in the hotel. The commercial area across the street is awesome and offers really good shopping options and every restaurant that we went to had good food but not cheap. Negatives were, too many guests in the hotel so one could rarely get a lounger and pool was loaded with kids/families. The lineups at the restaurants could be very long and food was not great, so we started going across the street for food. There was very little storage space in the room - no drawers and only 5 hangers.
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Safe is good and really good for kids and family
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Maria Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
I traveled with two kids and my husband. Overall, we had a good time. The location is beautiful right by the beach. The beach is clean no vendors harassing you. You are just steps away from the beach. Across the street from the hotel you have little stores and restaurants. as I mentioned I traveled with kids. one of the main reasons I booked at this hotel was for the kids club. The kids club is very limited not very much activities. They only open for a couple hours. Another reason why I’m giving it three star is the lack of room service staff. The staff does not really answer the phone when you try to order and they have a charge every time you order. The choices of food at the resort were OK. The food was not bad, I just wish there was more choices. Overall, it was an ok resort.
Stayed 3 nights in Mar 2026